Monaco Ford

Monaco Ford is a World Class Dealership Going into the new car buying process I had a lot of contingencies in order to make a deal. I was black and white about the facts; what I wanted for m Going into the new car buying process I had a lot of contingencies in order to make a deal. I was black and white about the facts; what I wanted for my trade in and what type of vehicle I wanted to buy bran new (AWD, Roof Rails, SUV, etc). The Monaco Ford team heard what I wanted from the get go and they made the deal happen on my terms. I got an amazing trade in price after some tasteful negotiation. Knowing my trade in value was spot on really eased my mind in the car buying process and allowed me to buy the SUV of my dreams (2019 Escape). I would highly recommend Monaco Ford to anyone. For reference I live in Columbia CT where Columbia Ford is located. A million times over I would purchase a vehicle from Monaco Ford over Columbia Ford. No hassle straight forward and most importantly Monaco Ford team treated me as a valued customer!!! Thank you again to Monaco Ford a world class dealership. More

Monaco's Always As they have in the past, the Monaco Dealership gave me a tremendous deal and took great care of me. From leadership down, every detail was explained As they have in the past, the Monaco Dealership gave me a tremendous deal and took great care of me. From leadership down, every detail was explained and each employee provided excellent service; Monaco treats you like you are part of their family. More

Used vehicle purchase The purchase experience has been smooth and very time efficient. All the people I came in contact with were extremely professional, rigorous and colla The purchase experience has been smooth and very time efficient. All the people I came in contact with were extremely professional, rigorous and collaborative. The whole atmosphere is of extreme professionalism and seriousness. I would highly recommend Monaco Fort to anyone interested in purchasing a vehicle. More

I had an overall perfect experience at Monaco Ford. Everyone was nice and very helpful. Cut right to the chase and gave me a great offer on my Tacoma and hooked me up with a beautiful used F-150. Everyone was nice and very helpful. Cut right to the chase and gave me a great offer on my Tacoma and hooked me up with a beautiful used F-150. More

Multiple Construction Vehicles We purchased multiple new F150's and Escape's at the end of 2019 and we were treated professionally, we were given excellent pricing and vehicles were We purchased multiple new F150's and Escape's at the end of 2019 and we were treated professionally, we were given excellent pricing and vehicles were delivered as promised. More

Recent Repair I recently had a major repair completed . The issue was a recall so Ford covered all the expenses. I found everyone I dealt with to be very friendly I recently had a major repair completed . The issue was a recall so Ford covered all the expenses. I found everyone I dealt with to be very friendly and helpful. I did make an inquiry after I got my car back about whether or not Ford would cover the cost of my rental but I did not get a response to my question. I would definitely use Monaco for any additional repairs. More

Very professional, the best! I got the WORKS package done on my Edge while I waited. The work was done in a timely fashion and their customer lounge was very comfortable. Everyone I got the WORKS package done on my Edge while I waited. The work was done in a timely fashion and their customer lounge was very comfortable. Everyone was very courteous and friendly. While there, it was discovered that an oxygen sensor needed to be replaced. They ordered the sensor and replaced it. I have done business continuously with Monaco Ford for forty-nine years, both sales and service, and have never been disappointed. They are a tremendous organization! More

Awesome I typically do not write reviews. However my recent experience at Monaco Ford was absolutely wonderful. I have purchased many vehicles new and used f I typically do not write reviews. However my recent experience at Monaco Ford was absolutely wonderful. I have purchased many vehicles new and used from other dealerships. This was truly one of the very best encounters I have ever had. I would highly recommend them to anyone and everyone. If your in the market for a new or used car or truck you will not be disappointed. Top notch from beginning to end. Undoubtedly the most courteous and professional team I have ever dealt with. Many thanks to all the staff. Tom W More

Excellent attention to detail and care for the customer , with friendly, knowledgeable, authoritative sales people and staff. Took the time to find my perfect vehicle from another dealer, and then took the , with friendly, knowledgeable, authoritative sales people and staff. Took the time to find my perfect vehicle from another dealer, and then took the time to explain all costs/fees and warranties/features. Would definitely recommend. More

Awesome Monaco ford Staff are top notch wouldn’t go anywhere else they go out of there way to get you in the vehicle your looking for. There sales and service Monaco ford Staff are top notch wouldn’t go anywhere else they go out of there way to get you in the vehicle your looking for. There sales and service are the best. It’s nice when you go into the dealership and they know you by your first name that means a lot to me. More