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Monaco Ford
Glastonbury, CT
211 Reviews
Welcome to Monaco Ford! We are the winner of the 2014 President's Award given by Ford Motor Company. Located in Glastonbury, CT, Monaco Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Monaco Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-862-1701 for your No-Obligation Internet Price Quote from our Internet Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 211 reviews
June 21, 2020
Scheduling is easyAppointment on timeEverything is Scheduling is easy Appointment on time Everything is explained Covid-19 virus is taken very seriously I trust Monico and they have never disappo Scheduling is easy Appointment on time Everything is explained Covid-19 virus is taken very seriously I trust Monico and they have never disappointed me We are a three Ford pickup family More
by Dssimko
Employees Worked With
Jason
June 03, 2020
Great Purchase Experience Buying a truck at Monaco Ford was an amazing experience. Our salesman Dusty was so knowledgeable, and an absolute pleasure to work, as was his manage Buying a truck at Monaco Ford was an amazing experience. Our salesman Dusty was so knowledgeable, and an absolute pleasure to work, as was his manager Blake and the financing specialist Rick. They were honest, forthright and the sale was a pleasure from start to finish. I highly recommend buying a ford through Monaco Ford. I have purchased many cars before and this was by far my most pleasant experience. More
by sbrothery
Employees Worked With
Dustin, Blake and Rick Each was a pleasure to work with
May 22, 2020
Unexpected Service Repairs I would highly recommend Monaco Ford for all your car related needs. Whether it is to purchase a vehicle, purchase parts and repair, they will meet y I would highly recommend Monaco Ford for all your car related needs. Whether it is to purchase a vehicle, purchase parts and repair, they will meet your needs. I had an unexpected issue with my vehicle and I had no problem making an appointment and the vehicle was done before the estimated time. Staff was pleasant and reassuring, and answered all my questions. More
by Smal
Employees Worked With
Jay Granato
May 21, 2020
Monoco Ford responded to my concern re check engine light. They were efficient and helpful diagnosis and repair They notified me and most of all the service department maintained social distancing sh light. They were efficient and helpful diagnosis and repair They notified me and most of all the service department maintained social distancing showing great Concern for their customers. Thank you for everything we will always come to Monoco if we need any service they really care More
by Megvance
Employees Worked With
Service dept social distance
May 04, 2020
Got the Works and a set of new tires. Monaco Ford scheduled my vehicle for a service during the COVID-19 pandemic. Completed the Works Service package and installed a set of new Hankook t Monaco Ford scheduled my vehicle for a service during the COVID-19 pandemic. Completed the Works Service package and installed a set of new Hankook tires. More
by dcobb
Employees Worked With
Meghan Craw
April 29, 2020
service is more important than any other aspect service department is the best...great follow, easy to set appointment, left the van spotless when they were complete. They did everything they promis service department is the best...great follow, easy to set appointment, left the van spotless when they were complete. They did everything they promised and more! More
by DBUDNICK
Employees Worked With
jay Granado
April 20, 2020
Called to get my car in and the wait time is insane. The girl on the phone was nice enough. I really wanted to like them more because I heard they were a family oriented business but I’m just disappointed. girl on the phone was nice enough. I really wanted to like them more because I heard they were a family oriented business but I’m just disappointed. Also, I heard they’re keeping their sales department open right now and that seems shockingly greedy during this time. The website is also impossible to navigate. More
by Pharrion
Employees Worked With
Unknown
March 23, 2020
Absolutely top notch Best service hands down in the state of CT. very easy to deal with. they take a great deal of pride in the sales and service of the ford trucks from m Best service hands down in the state of CT. very easy to deal with. they take a great deal of pride in the sales and service of the ford trucks from my personal trucks to our commercial fleet More
by jdamato
Employees Worked With
Aaron, Greg, Rick, Jay, Mike
March 13, 2020
The Staff at Monaco was very professional and Peasant to work with in the process of buying the f250 !! I would definitely recommend Monaco Ford to anyone who is in the process of buy a new or used vehicle! work with in the process of buying the f250 !! I would definitely recommend Monaco Ford to anyone who is in the process of buy a new or used vehicle!!👍👍👍👍👍 More
by Js32ryder
Employees Worked With
Leo, Rick,Mario
February 12, 2020
Can't say enough about the great experience. From beginning with John, to the end with Aaron and financial with Mario, the whole experience was wonderful. I love Monaco so much that this is my se From beginning with John, to the end with Aaron and financial with Mario, the whole experience was wonderful. I love Monaco so much that this is my second purchase with them and our family's 4th. I will NEVER buy a car any place else!! More
by joycecats2
Employees Worked With
John, Aaron, Mario
