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Monaco Ford

Glastonbury, CT

4.8
211 Reviews
Welcome to Monaco Ford! We are the winner of the 2014 President's Award given by Ford Motor Company. Located in Glastonbury, CT, Monaco Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Monaco Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-862-1701 for your No-Obligation Internet Price Quote from our Internet Department.
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767 New London Turnpike

Glastonbury, CT

06033

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Showing 211 reviews

February 25, 2025

I been buying vehicles at Monaco Ford since 1989. Always top notch service and always answer all your questions. More

by Transit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earl Trout
Feb 26, 2025 -

Monaco Ford responded

Transit, we're pleased to hear everything was completed to your satisfaction! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 20, 2025

Monaco Ford delivers the total sales to service experience. Purchasing our Explorer Platinum was easy and efficient, from the test drive explaining the essential features and immediate follow-up to More

by fsena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian for Sales, Zoe for Service
Feb 26, 2025 -

Monaco Ford responded

Fsena, thank you for your kind words and congratulations on your new vehicle! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

February 17, 2025

Beginning with John Tapio, who responded to an inquiry then Cameron, Jillian, Matt! Jay, and (apologies, can’t remember name) Finance guy, this whole process was the best ever. Best Kudos go to Cameron More

by davechs69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt, Cameron, Jillian, Jay, and Finance Manager.
Feb 26, 2025 -

Monaco Ford responded

Davechs69, thank you for your wonderful response to the quality of service our Staff provides! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 07, 2025

Greg Smith in Commercial Truck sales is like no other car salesperson. I have purchased several new vehicles in the past 30 years, and have never had such a great experience buying a car! Greg certainly kn More

by KnAlbt527
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake, Aaron, JimV, Kyle
Feb 18, 2025 -

Monaco Ford responded

KnAlbt527, thank you for taking the time to notice those efforts and for leaving such an awesome review! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road!

January 12, 2025

First time buying from Monaco and had a great experience. I found that everyone was willing to jump in and help cover when others were busy or out. Found the staff to be friendly, took time to explain all More

by AIG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre in Sales and Jim in Finance
Jan 14, 2025 -

Monaco Ford responded

Aig, thank you for your kind words and congratulations on your new vehicle! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

January 06, 2025

Excellent transaction from start to finish! The vehicle is beautiful! Adrian, Ron, and Jay were kind, patient, and exceptional to work with! More

by jomo295
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian, Ron, Jay
Jan 10, 2025 -

Monaco Ford responded

Jomo295, thank you for your kind words and congratulations on your new vehicle! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

January 03, 2025

The Monaco Ford staff is very professional, efficient, and friendly. The Monaco family should be proud. More

by Jonny Bago
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Sawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Pelletier, Matt Brierton, and of course Caden
Jan 08, 2025 -

Monaco Ford responded

Jonny, we appreciate your feedback of our Staff's outstanding service! Please don't hesitate to reach out if there's anything additional we can do for you.

January 01, 2025

Everyone was helpful, friendly and knowledgeable. Camron was a great salesperson and very attentive. All around great experience. More

by Masspjm
Recommend Dealer
Yes
Employees Worked With
Camron
Jan 08, 2025 -

Monaco Ford responded

Masspjm, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

December 24, 2024

We loved our sales representative buying this new car. We’ve bought 8 cars here in the last 25 years. Service department went down hill after 2020 and never improved. More

by Smith253
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jillian Franco
Dec 28, 2024 -

Monaco Ford responded

Smith253, we appreciate your feedback of our Staff's outstanding service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 11, 2024

Working with Greg Smith was great. I would highly recommend him to anybody looking to purchase a vehicle. More

by daveHP1
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Monaco Ford responded

Davehp1, thank you for your kind review; we are happy to pass along your comments to the team here at Monaco Ford! Please let us know if there is ever anything else we can do for you! Safe travels!

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