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Monaco Ford

Glastonbury, CT

Overview
Employees
Reviews
Vehicles
4.8
205 Reviews
Welcome to Monaco Ford! We are the winner of the 2014 President's Award given by Ford Motor Company. Located in Glastonbury, CT, Monaco Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Monaco Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-862-1701 for your No-Obligation Internet Price Quote from our Internet Department.
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767 New London Turnpike

Glastonbury, CT

06033

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Showing 205 reviews

January 01, 2025

Everyone was helpful, friendly and knowledgeable. Camron was a great salesperson and very attentive. All around great experience. More

by Masspjm
Recommend Dealer
Yes
Employees Worked With
Camron
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December 24, 2024

We loved our sales representative buying this new car. We’ve bought 8 cars here in the last 25 years. Service department went down hill after 2020 and never improved. More

by Smith253
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jillian Franco
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Dec 28, 2024 -

Monaco Ford responded

Smith253, we appreciate your feedback of our Staff's outstanding service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 11, 2024

Working with Greg Smith was great. I would highly recommend him to anybody looking to purchase a vehicle. More

by daveHP1
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Monaco Ford responded

Davehp1, thank you for your kind review; we are happy to pass along your comments to the team here at Monaco Ford! Please let us know if there is ever anything else we can do for you! Safe travels!

December 10, 2024

Fantastic experience! Was not pressured any point in the process. Sales specialist, Adrian, was extremely knowledgeable, friendly and worked efficiently to get us th More

by okkuiper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian
Report | Print
Dec 12, 2024 -

Monaco Ford responded

Okkuiper, thank you for your kind words and congratulations on your new vehicle! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

December 01, 2024

Great experirnce, sales team was great and delivery went well, very Happy with the purchase More

by woodymather
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Monaco Ford responded

Woody, thank you for your kind words and congratulations on your new vehicle! Please let us know if you have any additional questions about services, you received and thank you again for choosing Monaco Ford!

November 02, 2024

We saw a used pickup on Monaco’s website that interested us. We’ve never owned one in the past but needed a tow vehicle for our camper. Went to Monaco and liked the truck immediately. Our salesman, Adri More

by dvdbrch1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adrian
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Nov 08, 2024 -

Monaco Ford responded

Dvdbrch1, we appreciate your recommendation of our dealership! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

October 24, 2024

I was sold a pile of junk with so many technical issues that the engineers at Ford Motor Company can't even figure it out More

by hwcantiquesllc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Greg Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sawyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Monaco Ford responded

Hwcantiquesllc, we are disappointed to hear that your experience with us was not a positive one. If you’d like to discuss this matter, please give us a call at (860) 652-3000 at your earliest convenience. Take care.

October 04, 2024

Excellent Customer service and very friendly sales staff. Would definitely recommend Monaco Ford for new or used car purchase. Sales Folks very knowable on the products they sell. Made the purchase very easy More

by superiorhvac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Guilbeault
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Oct 12, 2024 -

Monaco Ford responded

Superiorhvac, we appreciate your recommendation of our dealership! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to see you again in the future! Take care!

September 24, 2024

smooth sailing on getting the Ford Maverick (after the manufacturer actually got it delivered). very professional, staff was friendly and knew their product well More

by mhouston
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adrian Paulding
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Sep 29, 2024 -

Monaco Ford responded

Mhouston, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 21, 2024

I have purchased well over 25 vehicles from Monaco Ford and I have never had a bad or subpar experience with any of the staff there. All have been helpful and extremely knowledgeable about their products. More

by trafficman337
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Bowler, Aaron Guilbeault, Matt Brierton, Meghan Craw, Jerry Lynn Howley, Blake Reilly
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Sep 29, 2024 -

Monaco Ford responded

Trafficman337, thank you for your wonderful response to the quality of service our Staff provides! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road!

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