Momentum Volkswagen
Houston, TX
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Very attentive. Extremely nice and I was treated with respect. In and out very quick with no issues and all the information I needed. Extremely nice and I was treated with respect. In and out very quick with no issues and all the information I needed. More
Loved working with Dimitri. He heard what I was asking for and responded professionally and precisely. I think I found a VW dealership that I will return to. He heard what I was asking for and responded professionally and precisely. I think I found a VW dealership that I will return to. More
They Are very Courtieous and attend to almost your every need, you have to catch them when they have Great Deals. Through and one of the best Dealerships I've been to in my entire life! Ask for Elias Taoufi need, you have to catch them when they have Great Deals. Through and one of the best Dealerships I've been to in my entire life! Ask for Elias Taoufik he's very reliable, informative, courteous and highly cultured. Along Mr. J Hernandez as well I recommend talking to either one of these gentlemen they will guide in the right direction! More
It was a complete pleasure and a total enjoyment working with Tony Roberts as our salesman, he was everything you would want when buying a new car, i would do it again for sure. with Tony Roberts as our salesman, he was everything you would want when buying a new car, i would do it again for sure. More
I submitted an inquiry online regarding the car I wanted. Jesus gave me a call a couple of days later to discuss what features I was looking for. I believe it was a day after speaking to Jesus that he follow Jesus gave me a call a couple of days later to discuss what features I was looking for. I believe it was a day after speaking to Jesus that he followed up to let me know the dealership received the make/model and color I was looking for. Jesus kept me informed throughout the process. I wasn’t expecting him to find my car as quickly as he did, but I am elated that he did. More
I live 2 hours away from the dealership. They delivered the wrong car. Sales rep and GM have disappeared since the issue and haven’t returned calls. Shady garbage. the wrong car. Sales rep and GM have disappeared since the issue and haven’t returned calls. Shady garbage. More
My wife and I arrived to view a vehicle we saw online and were surprised at the great deal we had found. Our Ssales rep. Tracey Lopez made the process quick and easy. They did not try to upsell us on anythin were surprised at the great deal we had found. Our Ssales rep. Tracey Lopez made the process quick and easy. They did not try to upsell us on anything and did not try to push anything on us that we did not want. I highly recommend Momentum VW as well as Tracey Lopez, our sales rep. More
TL;DR - Dimitri in sales and Adrian in finance provided an outstanding buying experience. Of the four new vehicle purchases that I have made in the last 10 years, this was easily the most time-efficient an an outstanding buying experience. Of the four new vehicle purchases that I have made in the last 10 years, this was easily the most time-efficient and pleasant of them all. I look forward to purchasing from Momentum again. I reached out to 3 VW dealerships for a test drive. I found bait & switch listings from a dealer on the west side of Houston and denigrating sales tactics from another on the south side of Houston, but was met with refreshing honesty and professionalism from Dimitri at Momentum Volkswagen. As soon as I sat down for my test drive appointment, another customer walked in to purchase the vehicle that I was there to drive. Dimitri handled it exceptionally well, showed me some other options and did a fantastic job of upselling me into a VW Atlas Cross Sport. Another area that deserves praise is the finance department at Momentum Volkswagen. Going from sales to finance has been an unnecessarily long process with every car purchase that I’ve made. Adrian didn’t push unwanted warranties on me or try to slide hidden fees into the contract, and had me in and out in roughly 5 minutes. I really appreciated the sales process at Momentum Volkswagen. More
This was the easiest time buying a vehicle I have ever had, and I have had a lot of vehicles in my life. Professional service from Ashone in sales and Adrian in finance answering all my questions. Highly had, and I have had a lot of vehicles in my life. Professional service from Ashone in sales and Adrian in finance answering all my questions. Highly recommend Momentum Volkswagen. More