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Momentum Volkswagen

Houston, TX

4.8
250 Reviews
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2405 Richmond Ave

Houston, TX

77098

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Showing 250 reviews

December 22, 2022

Christie was very nice friendly and helpful. Had the car wanted to look at ready and waiting. When I made my decision they were very efficient and quick and getting all my paperwork done. More

by dwrn05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christie Hooker
Dec 28, 2022 -

Momentum Volkswagen responded

Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 19, 2022

The Sales Representative that assisted us was very accommodating. Being new to the country, from the land down under, he was able to genuinely bridge perceptual gaps in a very thoughtful manner. It wa More

by Rikki
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony
Dec 21, 2022 -

Momentum Volkswagen responded

Rikki, thank you for your kind review; we are happy to pass along your comments to the team here at Momentum Volkswagen of Upper Kirby! If you have any further questions, please give us a call. We're always happy to help!

November 23, 2022

This is my second VW that I have purchased from Momentum Upper Kirby! Customer service is the best. Ashone Johnson is very professional, knowledgeable and accommodating. The process was easy and not stressf More

by lfparra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashone Johnson
November 09, 2022

Great experience purchasing my car. Tony is very professional. The whole process just took a couple of hours. More

by m1pt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TONY
Nov 12, 2022 -

Momentum Volkswagen responded

Hi, thank you for taking the time to leave a review for us at Momentum Volkswagen of Upper Kirby. We're happy we could meet your expectations! We look forward to your next visit! Take care!

November 04, 2022

Great attention from Jesus Teran. Spent extra time with my Daughter to make sure she was getting what she wanted out of the car. Very happy with the service and attention to detail. More

by mfernau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Teran
Nov 09, 2022 -

Momentum Volkswagen responded

Hi, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2022

Ashon is a great Salesman, very knowledgeable and friendly!! I love my new car, thank you! More

by pamelamgarcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashon
Nov 02, 2022 -

Momentum Volkswagen responded

Pamela, thank you for your kind words and this wonderful review! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 22, 2022

Inquired about vehicle thru cars. com portal=no response. Stopped in because I was in the area=was told there was a deposit hold on vehicle so couldn’t look at it and salesman got my i More

by Dee Elle
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Salesman
Oct 30, 2022 -

Momentum Volkswagen responded

Dee, thank you for taking the time to leave us this feedback. It is discouraging to learn that your experience was not a positive one, but your feedback helps us improve moving forward. If you are willing to give us another chance, please reach out to our General Manager at (844) 894-5462.

September 06, 2022

Jesus Teran was great and helped me find a car that fit my needs and preferences. He went above and beyond to ensure that I was able to see all versions of the new 2022 Jetta, including the SEL and SE. He More

by vagus_dryad_0c
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Teran, Mike Goodwin
Sep 08, 2022 -

Momentum Volkswagen responded

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 20, 2022

The purchase was good and quick, but I got my sun glasses stolen at the dealership :( More

by Melania.spagnoli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mai
Aug 25, 2022 -

Momentum Volkswagen responded

We are glad we could help! Until the next time we meet, take care!

August 15, 2022

Javier Dominguez made the purchase process very smooth. I'd highly recommend asking for him should you be shopping for a new VW. Dealership location and reputation were key factors in our decision to sho More

by steckerjames
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Domingues
Aug 18, 2022 -

Momentum Volkswagen responded

Hi, thank you for taking the time to leave a review for us at Momentum Volkswagen of Upper Kirby. We're happy we could meet your expectations! We look forward to your next visit! Take care!

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