Momentum Volkswagen

The sales representative Ashone Johnson is excellent at his job. He is courteous and service oriented. He was professional and although the car I wanted was already transferred to another dealership, he go his job. He is courteous and service oriented. He was professional and although the car I wanted was already transferred to another dealership, he got to work and found another one just like it but gray. He requested my key to value my car and he gave them back when they have done it. Great experience. More

My brother and I bought two Tiguan with Tony Roberts ! ! He made the purchasing process quite simple and enjoyable! Was a pleasure to speak with and provided answers to all our questions. ! He made the purchasing process quite simple and enjoyable! Was a pleasure to speak with and provided answers to all our questions. More

Zero Stars for Momentum VW! Extortion like practices. I sold my car back to the dealer they gave me a payoff for the car. I paid it off. VW sent me Settlement statement with the Extortion like practices. I sold my car back to the dealer they gave me a payoff for the car. I paid it off. VW sent me Settlement statement with the zero balance and inactivated my account. Few days later dealership messaged me and told me they made a mistake with the payoff quote and wanted close to 2k more. I contacted VW credit and customer service to push back and asked them that the dealership should own the their mistake. None helped! My account was activated again and it should I owed monthly payments for my car while the car was parked at the dealership for over 15 days. We went back and fourth but the useless general manager at the dealer ship (Vanessa Ramos) extorted more money from me $1949 to be exact. Shameful business practice and shameful customer service by VW. More

Jesus was amazing during the full process, patient and always ready to help. Even after the sales was done he is helping. I didn't like the fact that I only got one key of the car, I believe if you are b always ready to help. Even after the sales was done he is helping. I didn't like the fact that I only got one key of the car, I believe if you are buying Certified Pre-Owned they should forge the second key and include it on the price as a service, this is part of the Certification. More

TRULY GREAT BUYING EXPERENCE! SEAMLESS PROCESS ENJOYABLE FROM START TO FINISH. MADE SURE I KNEW EVERYTHING ABOUT MY CAR SEAMLESS PROCESS ENJOYABLE FROM START TO FINISH. MADE SURE I KNEW EVERYTHING ABOUT MY CAR More

Very responsive. Provided comprehensive information about the car a\. Very quick in finding the car we wanted. Nicolas was very helpful throughout the process. Provided comprehensive information about the car a\. Very quick in finding the car we wanted. Nicolas was very helpful throughout the process. More

I can't say enough good things about the team! I visited with another VW dealer weeks ago where I spent close to 4 hours only to end up leaving. I arrived to my appointment and David was available I visited with another VW dealer weeks ago where I spent close to 4 hours only to end up leaving. I arrived to my appointment and David was available to meet with me immediately and showed me the vehicle I was interested in. Within 45 minutes of my arrival, with Adam's assistance we closed the deal and I was ready to sign the paperwork. This was by far the easiest car buying experience I have ever had (and I have purchased quite a few vehicles in my lifetime!) Adrian was fast and friendly; I was in and out in record time. I will definitely recommend them to my family and friend over any other dealers!! More

Always trust momentum dealership this is my second car from momentum soft sales pitch comfortable to deal with them from momentum soft sales pitch comfortable to deal with them More

Honest and easy to work with. It was a quick negotiation and the paperwork was completed quickly and without undue pressure. It was a quick negotiation and the paperwork was completed quickly and without undue pressure. More

Sales team / person was professional, very well prepared and made the transaction very simple. I will return because of Tony and made the transaction very simple. I will return because of Tony More