Momentum Volkswagen

I purchased a 2018 VW Atlas on Jan 16th, 2021. The car was sold to me as having had no accidents and in good working order (as published on the their website and the car fax report provided). However, we was sold to me as having had no accidents and in good working order (as published on the their website and the car fax report provided). However, we discovered very quickly that this was not true. The car had an error message regarding the rear park assist feature. I brought this to Momentum's attention immediately and they told me not to worry as it was covered under the warranty and to take it to my nearest VW dealer and it would be fix at no cost. After doing so, it was discovered that the rear bumper had been hit and that damage to the rear sensors had occurred. This is not covered under warranty, obviously. I had to pay out of pocket $190 for the diagnostic and then another $400 for VW to tell me how much it would cost to fix the issues. ($600 just to get an estimate!) On top of that, the diagnostics showed the error message first took place weeks prior to my ownership and apparently Momentum tried to cover this up. I contacted the sales manager (Justin Kruse) who could care less about this issue. Both him and the service manager lied to me repeatedly telling me they were working a solution and said that they had reached out to the service manager at my local VW dealer (not true). To date they have not contacted anyone about a solution. My advise, find a different dealership that values honesty, integrity and professionalism. More

Had a great sales person. Dimitri didn't try to sell me anything I didn't want. We were able to do everything over the phone with the exception of the final paperwork and picking up the car. I wish all sal anything I didn't want. We were able to do everything over the phone with the exception of the final paperwork and picking up the car. I wish all salesman conducted themselves that way. More

I first saw the ad for my vehicle on a Monday morning. I called to set up a appointment to see the vehicle. Salesman Dimitri Demopulos brought the vehicle to my work place that afternoon for inspection and called to set up a appointment to see the vehicle. Salesman Dimitri Demopulos brought the vehicle to my work place that afternoon for inspection and a test drive. By the late evening, the vehicle was mine. I was and am very pleased with the vehicle, service and hospitality I received during the process from Dimitri and Momentum VW. More

I had a great experience buying my new VW. Jay Richardson and Enrico Wood were very helpful. During COVID19, I was uncertain about going out to buy a car. However, they were safe and reassuring. and Enrico Wood were very helpful. During COVID19, I was uncertain about going out to buy a car. However, they were safe and reassuring. More