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Momentum Volkswagen
Houston, TX
250 Reviews
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Showing 250 reviews
September 13, 2021
Major squeaking problem with the cylinder breaks. Volkswagon. Would not fix the squeak. They said thats normal. Poor machanics if you ask me. 😡😡😡😡 Volkswagon. Would not fix the squeak. They said thats normal. Poor machanics if you ask me. 😡😡😡😡 More
by Not hapoy
Employees Worked With
Norman
September 07, 2021
THE BEST car buying experience EVER!!!!Everyone was THE BEST car buying experience EVER!!!! Everyone was friendly, customer service was a 100! From the phone call inquiring about the car to financing THE BEST car buying experience EVER!!!! Everyone was friendly, customer service was a 100! From the phone call inquiring about the car to financing and leaving in my new car - the entire experience was fabulous. I highly recommend and plan to return in the future. More
by Robin
Employees Worked With
Tracy
September 04, 2021
David was super professional, helpful, flexible, caring and friendly. The negotiation and buying experience was very good. I finished the paperwork and everything in about an hour. and friendly. The negotiation and buying experience was very good. I finished the paperwork and everything in about an hour. More
by Hossam Ramadan
Employees Worked With
David
August 03, 2021
I had a great experience working with the team at Momentum Volkswagen! I worked with Tracey Lopez who helped me find the right car for me. There wasn't any feeling of being rushed to make a decision Momentum Volkswagen! I worked with Tracey Lopez who helped me find the right car for me. There wasn't any feeling of being rushed to make a decision and she made sure I understood the car buying process. She wanted me to have the right fit for me whenever I was ready which I really appreciated! The team also made sure the car was in pristine condition when I drove it off the lot! I would recommend Tracey and the Momentum VW team to everybody looking for their next vehicle! More
by carmomfan
Employees Worked With
Tracey Lopez
July 12, 2021
Brought my tdi for check engine light on. This is appointed repair. Zach, the service advisor was very nice and prompt to inform me of repair progress. He provided me with loaner vehicle. That was ni appointed repair. Zach, the service advisor was very nice and prompt to inform me of repair progress. He provided me with loaner vehicle. That was nice part. Bad part is that my vehicle stayed there for 8 days. 6th day issue was diagnosed (clogged heater core). When vehicle was returned to me it was pulling on the side (they offset wheel alignment), console panel was not reinstalled back properly (about inch gap between floor and the panel), engine cover was new when vehicle was brought for repair. When repair was done the engine cover scuffed up and scratched. Interior was scratched as well. This was pretty sloppy job. Will not return there. In addition to this they cost me $175.00 for wheel alignment. Horrible... More
by Mak21
Employees Worked With
Zach
July 02, 2021
Exceptional Salesman. I was able to avoid the heavy sales pitches, and negotiate a price that was listed on the website and we completed the deal within 1 hour. When we went to the dealership to take sales pitches, and negotiate a price that was listed on the website and we completed the deal within 1 hour. When we went to the dealership to take delivery we completed all paperwork within an hour as well. Mr. Johnson was a pleasure to work with. More
by carlostorresjr
Employees Worked With
Ashone Johnson.
June 30, 2021
Exceptional sales and service staff! Flawless sales experience! Bought new tiguan r series and super happy! My salesman Anthony and finance people were great. In and out super fast and got deal I could experience! Bought new tiguan r series and super happy! My salesman Anthony and finance people were great. In and out super fast and got deal I couldn't resist! Definitely recommend friends and family here to buy a vehicle! More
by Amy
Employees Worked With
Anthony and Joe
June 29, 2021
Tracey was great to work with: friendly and courteous. Smooth transaction, and she processed all my questions quickly. Tracey and the rest of the crew made it an easy experience! Smooth transaction, and she processed all my questions quickly. Tracey and the rest of the crew made it an easy experience! More
by Rodf74
Employees Worked With
Tracey Lopez
