Back

Momentum INFINITI & Volkswagen of Fairfield

Fairfield, CA

not yet
rated
133 Reviews

2855 Auto Mall Parkway

Fairfield, CA

94533

Directions
Sort by

133 Reviews of Momentum INFINITI & Volkswagen of Fairfield

July 08, 2018

Staff was great, but car itself had problems. The staff was great but the car had several issues I discovered after signing all the paperwork. I know you buy a used car in 'as is' condition, but I More

by PATENGINE101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Briana Bean, Zamir Ahmadi
July 07, 2018

Fantastic place to buy a car Zamir, Storai, and Bill were great. They were so professional and helpful. They were concerned about my "needs and wants". No pressure just a willing More

by Mk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill and Storai, Zamir Ahmadi
July 02, 2018

Great experience I gave this dealership a 5 star review. The salesperson I worked with (Kyle) was both professional and friendly. He provided a great customer service More

by KJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Dolcee
June 21, 2018

Great customer service I’ve been taking my VW Jetta there for service for years Yesterday bought my second VW the 2018 Tiguan and I love it I’m officially a repeat custom More

by MARINAKREAGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Briana Bean
Jun 25, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

Thank you for the review, Marina! We're so happy you love VW and you've become a repeat customer. We appreciate the loyalty, and welcome to the family! We look forward to seeing you again!

June 20, 2018

Car i bought on suday 6/17/2018 Told tores were new which they weren’t Problems with engine and transmission Managment told us it would be taken care of wife wated 2 hours this m More

by DENNISJOHNSON759
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Fizzall, Alex Amadi
Jun 21, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

Dennis, thank you for sharing your feedback with us. We’re sorry to hear that you have a few concerns with your new vehicle and we want to speak with you right away to address them. Our General Manager, William Niemi, will be more than happy to talk through each area of concern and work with you to reach a solution. When you can, please give William a call at (707)376-9300. We look forward to talking with you soon.

June 14, 2018

Service is the best! My vehicle was struck while parked at my work. The entire front bumper destroyed. I contacted the service department and received immediate response a More

by BOHLERHEIDI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie Weld
Jun 18, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

It was our pleasure, Heidi! We appreciate the review and we're always to provide top-notch service. We'll tell Les and the crew to keep up the good work, and we hope to see you again!

June 14, 2018

Great The service manager is a great guy he really did help me with my warranty and he's a really nice guy and I thank you for for your help More

by CEDRICBANKSTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Spencer
Jun 18, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

We're very glad to hear that, Cedric. Thank you for the review, and we'll let Justin know he's doing a good job. Please come back and see us again!

June 14, 2018

Always awesome service They always go above and beyond to assist me! Thank u and Kudos to Nick & Leslie! Nick as my advisor & Leslie upon checking out :) I could not aff More

by sherennal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick & Leslie
Jun 18, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

Thank you for the great review! We're glad Nick and Leslie were so kind to you. We look forward to seeing you for the repair in the future!

June 12, 2018

Great Gary is amazing he has exceptional customer service skills and I’ll be requesting him next time I have to come in for service as well as recommending More

by ALLIEOOP87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary in service
Jun 13, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

Thank you for the review! We're very happy you had such a pleasant experience with Gary. We all look forward to seeing you again next time you come in for service!

June 12, 2018

Momentum Fairfield Service Momentum Fairfield usually provide very good serivice in my 2005 G35 coupe with 225,000 original miles. They are very good at pointing out preventativ More

by ERICDSMITH2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Les mechanic and front desk serivice staff - not listed
Jun 13, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

We appreciate the review, Eric! We're glad the front desk and mechanics treated you well, but we're sorry to hear about your issue with the car wash. If you would like, please contact us so we can better understand your situation and help you in the best way possible.

1
...