Momentum Chrysler Dodge Jeep Ram of Vallejo
Vallejo, CA
161 Reviews of Momentum Chrysler Dodge Jeep Ram of Vallejo
The waiting game So with an I appointment I waited almost 4 hours for an oil change... come to find out, that my car was ready and done for an hour before I could pay So with an I appointment I waited almost 4 hours for an oil change... come to find out, that my car was ready and done for an hour before I could pay and leave and the only reason i found out, is that they were closing for the day with me sitting in the waiting room. Horrible experience. More
Never again My service writer was rude and clueless. Helping a customer was only secondary to selling outrageously overpriced services I didn’t even need. I recei My service writer was rude and clueless. Helping a customer was only secondary to selling outrageously overpriced services I didn’t even need. I received no updates until the very end of the day. When I went to pick up my vehicle another service writer couldn’t explain what services were in fact performed, the lot was a mess and there was a line out the door. This dealership has a horrible reputation and I now I know exactly why. The technicians didn’t even reset my oil and filter minders on the dash. What a joke! More
Software update recall Made an appt. Arrived on time. Car was ready for pick up in 45 minutes. They called when ready. Very satisfied with the quick turn around. Made an appt. Arrived on time. Car was ready for pick up in 45 minutes. They called when ready. Very satisfied with the quick turn around. More
Great Very nice clean and helpful great coffee restroom clean but no one to take people home or to work maybe some donuts or pastries would be nice Very nice clean and helpful great coffee restroom clean but no one to take people home or to work maybe some donuts or pastries would be nice More
Service time was a bit too long. Service time was too long.. I was there just for an oil change and I was the 1st customer there, but yet my vehicle was the 3rd to be taken back.. Ov Service time was too long.. I was there just for an oil change and I was the 1st customer there, but yet my vehicle was the 3rd to be taken back.. Over 2 and a 1/2 hours is too long to be waiting for an oil change. More
Raymon the salesman was over the top awesome!!! My overall experience with the company was amazing... the salesman raymond needs to be the manger or gm!!! He was impeccable and professional love him My overall experience with the company was amazing... the salesman raymond needs to be the manger or gm!!! He was impeccable and professional love him and will be referring my friends to him More
The best experience Very Friendly and welcoming had a bbq when I was there.I would definitely come and buy another car. Ray was great. I will tell my family and friends t Very Friendly and welcoming had a bbq when I was there.I would definitely come and buy another car. Ray was great. I will tell my family and friends to come here. More
Service Appointment I came in for basic service, which was prompt and convenient. The sales manager is excellent (Al) and Huguette sales staff went above and beyond the c I came in for basic service, which was prompt and convenient. The sales manager is excellent (Al) and Huguette sales staff went above and beyond the call of duty when I purchased my car in December 2017. More
Great Serivce! Service, was great, they definitely listen to the customer and are eager to provide great customer service. My car has been in and out in a timely ma Service, was great, they definitely listen to the customer and are eager to provide great customer service. My car has been in and out in a timely manner both times I have been here! Brian was so great, I wish I would have came to service my vehicle here sooner. More
Fast and Friendly Service I had come in at 7am to have my 2018 Jeep Cherokee looked at due to a fuel line recall. I was pleasantly surprised when they had my car looked at and I had come in at 7am to have my 2018 Jeep Cherokee looked at due to a fuel line recall. I was pleasantly surprised when they had my car looked at and done in less than 30 min. I was concerned about being to work on time and they took that and in consideration and didn't waste any time getting into the service bay. Thank you to your awesome team for being professional and friendly and most of all fast Sincerly Carie Dawson More