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Momentum BMW MINI - Service Center

Houston, TX

4.9
852 Reviews

852 Reviews of Momentum BMW MINI - Service Center

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December 11, 2022

Shef is my service advisor and he is wonderful. Always goes above and beyond.spends time answering all my questions and making sure I am satisfied with the service. More

by Smcd2703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Adesuyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Momentum BMW MINI responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 10, 2022

Everything was spectacular. The dealership is awesome and great customer service.Thank you so much. More

by Baking504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hydie
Dec 16, 2022 -

Momentum BMW MINI responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

December 09, 2022

Everyone polite dealership very clean always receive great service wish that hot chocolate was availabl More

by Russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Garza
Dec 16, 2022 -

Momentum BMW MINI responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future.

December 09, 2022

The service advisors, mechanics, waiting room staff, loaner car personnel, shuttle drivers,appointment scheduling personnel and parts department personnel are all professionals. The sales and financing More

by RNackman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed (Sirgo) El Sirgany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Momentum BMW MINI responded

Rnackman, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 09, 2022

I think they did very good and the employees are very reliable, polite and friendly. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JW
Dec 16, 2022 -

Momentum BMW MINI responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future.

December 09, 2022

Making appointment was easy and car service was completed same day. My service advisor, Diamond was informative and kept me updated. More

by eweary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond
Dec 16, 2022 -

Momentum BMW MINI responded

Eweary, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dec 16, 2022 -

eweary responded

Thanks, all of my concerns was taken care of on this visit.

December 09, 2022

Friendly, quick communication and overall service experience. From setting up the tow all the way to expedient resolution of issue. Service advisor (Sean) remained in close communication, set expecta More

by Matt T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with service not sales
Dec 16, 2022 -

Momentum BMW MINI responded

Matt T, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

December 08, 2022

Always professional and helpful! Excellent service and management! I rely on all my vehicle needs here! More

by Erasmussen11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JW Stephens
Dec 16, 2022 -

Momentum BMW MINI responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

December 08, 2022

Diamond my service advisor is phenomenal. She took care of all my concerns. Thank you for a wonderful day. The lounge area is phenomenal as well. I enjoyed all the amenities 💕 More

by Rosaalaniz24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diamond
Dec 15, 2022 -

Momentum BMW MINI responded

Rosaalaniz24, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 07, 2022

Great experience. Sheff was awesome. Couldn’t have been more helpful. Will definitely return. My new BMW Service Department of choice! More

by bgoldware
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheff
Dec 09, 2022 -

Momentum BMW MINI responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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