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Momentum BMW MINI - Service Center

Houston, TX

4.9
852 Reviews

852 Reviews of Momentum BMW MINI - Service Center

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December 21, 2022

Mario is awesome. Clearly explained services I was getting and any additional information that I needed from that visit. Didn’t make the visit feel rushed and answere More

by stacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Vega 10 stars
Dec 23, 2022 -

Momentum BMW MINI responded

Stacey, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 20, 2022

Miguel my service representative, was great and very personable. I also appreciate that after seeing that it would take too long for the shuttle, you sent an Uber to pick me up. That's a good look and More

by sebean17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel in Service
Dec 20, 2022 -

sebean17 responded

Miguel my service representative, was great and very personable. I also appreciate that after seeing that it would take too long for the shuttle, you sent an Uber. That's a good look and shows great customer service.

December 17, 2022

STUPENDOUS MARVELOUS WONDERFUL INCREDIBLE FRIENDLY REMARKABLE TOP CUSTOMER SERVICE LIKE A BRAND NEW CAR LASTLY CEDRIC ROSS! More

by ROB MAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Ross
Dec 23, 2022 -

Momentum BMW MINI responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 16, 2022

I appreciated the loaner car Ben bough it took weeks in advance and the ease of checking out. More

by ncetherapy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Vega
Dec 23, 2022 -

Momentum BMW MINI responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 16, 2022

I’m a big fan to Momentum BMW they are very professional truthful fulfill my need on time More

by Bashar Alaswad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed (Sirgo) El Sirgany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Momentum BMW MINI responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 15, 2022

Miguel Ramírez was very kind and helpful. I would definitely recommend him as an advisor to friends and relatives. Momentum BMW has the best service all around Houston. Thank you More

by sanche4c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel, Ramírez
December 14, 2022

Sean Allen is a top notch service advisor, he explained all the process including turnaround time and also loaner options, he then give a follow up call after its all done. Thank you Sean More

by Be MJ Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Jeanlewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Allen Delacruz
Dec 16, 2022 -

Momentum BMW MINI responded

Be Mj Sanchez, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

December 13, 2022

This is the best customer service I’ve had! Very professional and knowledgeable! JW Stephens takes care of my needs and I would not hesitate to recommend anyone else! More

by Erasmussen11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JW Stephens
Dec 16, 2022 -

Momentum BMW MINI responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

Dec 16, 2022 -

Erasmussen11 responded

Thanks so much!

December 11, 2022

Joe and his team are the best! Sean did a great job in keeping me posted on service and on on time with delivery. More

by Orlando.Alvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Momentum BMW MINI responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future.

December 11, 2022

I just need one word to describe this place: outstanding. From salesman to sales manager to service. More

by Adrian
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Rios
Dec 14, 2022 -

Momentum BMW MINI responded

Adrian, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

Dec 14, 2022 -

Adrian responded

I just need to add Micah Rios in sales for an outstanding job. Thank you

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