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Momentum BMW MINI - Service Center

Houston, TX

4.9
853 Reviews

853 Reviews of Momentum BMW MINI - Service Center

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March 08, 2023

My service advisor Miguel Ramirez did excellent job, exceeded my expectations! Waiting time is minimal, and lounge is comfortable. More

by QW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Dept. Miguel Ramirez
Mar 10, 2023 -

Momentum BMW MINI responded

We're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care!

March 08, 2023

Great experience. In and out no no hassle! I will definitely return for my future services More

by Kidwuspeaks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John service
Mar 10, 2023 -

Momentum BMW MINI responded

We're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 03, 2023

The service rep Anjel Sanchez is so amazing and has the best customer service! He always lets me know exactly what needs to be done! I trust his judgement! More

by Askashlyee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANJEL SANCHEZ
Mar 07, 2023 -

Momentum BMW MINI responded

Askashlyee, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out! Thank you, and have a fantastic day!

March 03, 2023

Excellent customer service, they took time to understand my concern, investigate it and , propose solution to fix it. More

by PKC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anjel Sanchez
Mar 07, 2023 -

Momentum BMW MINI responded

We're glad you had such a wonderful experience with us! We do hope we can be of assistance again in the future. Take care!

March 03, 2023

Everyone was very helpful and could answer my questions that I needed answered, thank you. More

by dkr
Recommend Dealer
Yes
Employees Worked With
Daniel Hinojosa
February 28, 2023

I hope you do more than just perform good customer service but also give the best value to your customers More

by Laverne
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Don’t remember. It was ~14 yes ago
Mar 06, 2023 -

Momentum BMW MINI responded

Laverne, your wonderful feedback and rating mean a lot to us. We're looking forward to your next visit with us!

February 27, 2023

The service was excellent and exceptional as well as my advisor Roberto did an outstanding job. More

by placealdama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikah Granados-Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

placealdama responded

Excellent place to have your BMW service

February 24, 2023

Service was great and thorough and fast! Mario was helpful. They were able to explain everything and answered all my questions. More

by arnaye18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Vega
Mar 04, 2023 -

Momentum BMW MINI responded

We really appreciate your positive review! Thank you, and have a fantastic day!

February 24, 2023

Roberto Iglesias did a good job. Car was ready before the promised time. Will return. More

by aden11gerd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Iglesias
Mar 04, 2023 -

Momentum BMW MINI responded

We're happy to hear you had such a positive experience with our team. Thank you so much again for this feedback! We hope you have a great day!

February 24, 2023

Miguel was Awesome! !! He was professional from start to finish. He kept us in the loop every step of the way snd genuinely showed that he cared about our issue. This is More

by Rodney Dixon
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Miguel
Mar 04, 2023 -

Momentum BMW MINI responded

Hi Rodney! We're so happy we were able to help you out! We always strive to provide top-quality service to every guest, and we are pleased to hear that you enjoyed your experience here at Momentum BMW!

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