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Momentum BMW MINI - Service Center

Houston, TX

4.9
853 Reviews

853 Reviews of Momentum BMW MINI - Service Center

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April 12, 2023

I like Momentum because of their friendly staff, Free shuttle, and they get the job done. More

by Ajaussie2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, Heidi. I highly recommend.
Apr 21, 2023 -

Momentum BMW MINI responded

Thank you so much for your high rating! Please don't hesitate to reach out to us if there's anything more we can do!

April 12, 2023

I am very pleased with my results today and also past experiences. I attribute these comments to the service provided by Cedric, my trusted advisor. More

by mchetlin1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Jeanlewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Momentum BMW MINI responded

We're happy you found our staff to be so supportive during your experience here at Momentum BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 12, 2023

Best customer service in town ! ! Fast service! Friendly people ! Clean dealership !! Wouldn’t go anywhere else for service and parts !!! More

by sws618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony / Viet Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedric
Apr 21, 2023 -

Momentum BMW MINI responded

Your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 10, 2023

I had a great experience. Service was on highest level. My service advisor Israfil, made it completely comfortable and carefree for me. I could completely rely on his work, be More

by Bsalimoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Israfil Dilbazi
Apr 21, 2023 -

Momentum BMW MINI responded

Bsalimoff, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

April 10, 2023

The dealership was very clean and the staff in service I very helpful when you walk in More

by Lhenry60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shef
Apr 21, 2023 -

Momentum BMW MINI responded

We are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 09, 2023

Shef the server advisor and ryder the tech did a great job of diagnosing my problem and fixing it. The overall experience was great and I am very happy with the price charged More

by freedman_bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
shef habib
Apr 21, 2023 -

Momentum BMW MINI responded

Freedman, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!

April 09, 2023

I think you have great service every is friendly and professional they take pride in serving customers More

by Willie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2023 -

Willie responded

No message

April 06, 2023

Mario is the best guy for all my car needs. Highly recommended. Very happy with it More

by Asifatv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

Momentum BMW MINI responded

Asifatv, we're happy you found our staff to be so supportive during your experience here at Momentum BMW. Thanks for the recommendation, and have an amazing day!

April 06, 2023

John Garza always takes care of us. We went in for a routine oil change and he noticed a bubble in my tire. Thank you for always helping us! More

by hwiese9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Garza
Apr 08, 2023 -

Momentum BMW MINI responded

We’re doing our happy dance! We really appreciate your review, and we hope to see you again soon!

April 05, 2023

Service advisors at Momentum BMW have excellent customer service skills and they placed my time and vehicle service needs first in the most professional manner. More

by davidriley957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Ramirez
Apr 08, 2023 -

Momentum BMW MINI responded

David, we're pleased that you had a great experience! We'll be sure to pass your feedback along to the team. We hope to be of service to you again in the future. Best wishes, Momentum BMW

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