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Momentum BMW MINI - Service Center

Houston, TX

4.9
853 Reviews

853 Reviews of Momentum BMW MINI - Service Center

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April 17, 2023

Great customer service from everyone especially Miguel! He was very attentive , nice, and knowledgeable and stayed in touch with me through the service of my vehicle! The way this BMW dealership does bu More

by Sarah H-
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Ramirez
Apr 21, 2023 -

Momentum BMW MINI responded

Hi Sarah! We're so glad we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

April 16, 2023

Very friendly staff and very good service, the advisor will assist you with any specific needs you might have, recommend! More

by Tingting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ID
Apr 16, 2023 -

Tingting responded

👍👍👍

April 16, 2023

They got me in and out in one day and we're very helpful and patient More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Evans, Daniel Hinojosa
Apr 21, 2023 -

Momentum BMW MINI responded

Hello Judy, thank you; we appreciate your feedback! We hope you have a great day!

April 15, 2023

Rocky (sales) and Miguel (service) were great to work with, I highly recommend Momentum BMW More

by Sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky
Apr 21, 2023 -

Momentum BMW MINI responded

Sheila, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

April 15, 2023

Momentum BMW customer service representative offer great customer experience, and top notch workmanship. Miguel is phenomenal. More

by Tere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Ramire
Apr 20, 2023 -

Momentum BMW MINI responded

Tere, we're happy you found our staff to be so supportive during your experience here at Momentum BMW. We hope you have a great day!

April 14, 2023

The service rep was exceptional in being clear about my cars issues and frequently updated me More

by Terryobot2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Apr 20, 2023 -

Momentum BMW MINI responded

You're the best, Terry! Thanks for choosing us for your automotive needs! Let us know if we can help you in the future.

April 14, 2023

AWESOME people and service. I.D. is the best !!! They will explain the issue at hand in details and will suggest urgent vs "can wait" fixes. They will always explore what can be More

by jlkamwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I.D.
Apr 20, 2023 -

Momentum BMW MINI responded

Our #1 priority is creating amazing experiences, so we're glad to hear you enjoyed yours! We hope we can be of service again in the future.

April 14, 2023

All of the people are very nice and try very hard to get your car problems fixed to your satisfaction. More

by Campboss99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haide gets 5 stars
Apr 20, 2023 -

Momentum BMW MINI responded

We're glad to hear you enjoyed your visit. If you're ever in need of more help, please let us know!

April 13, 2023

Service center is very clean very efficient. Miguel Ramirez was extremely helpful in getting my car in and out on time. More

by wkthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Ramirez
Apr 21, 2023 -

Momentum BMW MINI responded

We strive to provide exceptional service to every guest! We’re delighted to hear your experience was great. We do hope we can be of assistance in the future. Take care!

April 12, 2023

Clean and comfortable lobby with friendly and accommodating staff is just a start. The advisor is knowledgeable and doesn’t recommend service that’s not necessary. My car is 7 years old but dr More

by Carlas32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Ross
Apr 21, 2023 -

Momentum BMW MINI responded

Carlas, we're pleased that you had a great experience! Thanks for choosing us for your automotive needs! Let us know how we can help you in the future.

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