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Momentum BMW MINI - Service Center

Houston, TX

4.9
853 Reviews

853 Reviews of Momentum BMW MINI - Service Center

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June 07, 2023

Excellent place where all your concerns about your vehicle are met. Customer service is great from the time you enter the grounds till you leave. I was very content!!! More

by edkem6300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saddiqui
Jun 11, 2023 -

Momentum BMW MINI responded

Thank you for taking the time to leave a review for us at Momentum BMW. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2023

Service manager was keeping me updated with status of completion and progress. JW was always in communication with technician. More

by bednorzcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JW Stephens
Jun 11, 2023 -

Momentum BMW MINI responded

We are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Momentum BMW

June 06, 2023

Excellent service , done in a timely manner, . Not sure what else I can say . Thankyou More

by Evansjm47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shef HabHab
Jun 09, 2023 -

Momentum BMW MINI responded

We're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future.

June 03, 2023

Fantastic service and always a great and pleasant experience to deal with Momentum BMW. Looking forward to my next visit! More

by Haitham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip. Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Momentum BMW MINI responded

We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 01, 2023

They care until they get you out the door. Once you’ve made a purchase they couldn’t care less how everything goes after you leave. I’ve had several major issue with the NEW vehicle I’ve pur More

by Janelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mohamed (Sirgo) El Sirgany
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2023 -

Momentum BMW MINI responded

We are disappointed to hear that you did not have a more positive experience with us at Momentum BMW. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (855) 645-6452. We look forward to hearing from you.

June 01, 2023

My advisor Sufyan and the team were very efficient at getting my car inspected and were very professional. More

by Maus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sufyan
Jun 05, 2023 -

Momentum BMW MINI responded

We're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future.

Jun 05, 2023 -

Maus responded

My experience was yop notch

May 31, 2023

Cedric was very helpful and answered all my questions. He was patient and had a great morning spirit. More

by Yokira
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric
Jun 02, 2023 -

Momentum BMW MINI responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 27, 2023

Personnel are consistently courteous and are knowledgeable of my Mini’s needs and maintenance programs! More

by Regrosemary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Delacruz
May 31, 2023 -

Momentum BMW MINI responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

May 26, 2023

This is the best car dealership service, not just BMW. I owned many brands including Lexus, Mercedes, Maserati. The mindset of everyone at Momentum BMW service department is customers come first. Everyone More

by TBK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ID
Jun 01, 2023 -

Momentum BMW MINI responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

May 26, 2023

Everyone is courteous and service is efficient . my car comes back sparkling clean. My service advisor Sufyan is the best! More

by Angelagtong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sufyan S
Jun 01, 2023 -

Momentum BMW MINI responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

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