853 Reviews of Momentum BMW MINI - Service Center
Sheff my service advisor was amazing, respectful and friendly. Made sure I knew what was needed and when. Best experience I have had since purchasing my vehicle. The team all around was amazing and help friendly. Made sure I knew what was needed and when. Best experience I have had since purchasing my vehicle. The team all around was amazing and helpful. Recommend their service team every time. More
Joe Fuentes is patient and great on his communication. He always conveys a sense of urgency and great service in which is extremely appreciated.. He always conveys a sense of urgency and great service in which is extremely appreciated.. More
Mr Ramirez was extremely prompt to all my inquiries and requests.He was efficient, knowledgeable, and so responsive. His personality was engaging and such courtesy and charm is rare in this fast -paced wo requests.He was efficient, knowledgeable, and so responsive. His personality was engaging and such courtesy and charm is rare in this fast -paced world. I owned my Lexus 22 years and my first BMW service was outstanding …I am so pleased! More
I took my BMW SW location to get an oil change. I thought my vehicle was still under warranty, Nothing was wrong other than a routine oil change. I asked them to check to see if other issues . I r I thought my vehicle was still under warranty, Nothing was wrong other than a routine oil change. I asked them to check to see if other issues . I received a loaner for a couple days. I got a callback from my advisor, stating that my warranty is no longer good. He told me everything on my vehicle was OK. I picked my vehicle up yesterday June 13. While driving home I made one stop. When I got back in my car immediately THE CHECK engine light comes on. How ironic is that !!! I called my advisor today and let him know that, I thought it was strange that my check engine light came on after I just brought my car in to get a a regular oil change. I drove my car back to BMW on SW location today, June 14. My advisor had them check it out for me. They apparently, reset the check engine light and I was told if it comes back on I would probably need a thermostat. I didn’t have ANY ISSUES with my car before bring it to the dealer for a regular oil change. I have an issue with the timing and question the service recommendation. Not a Happy Customer !!! More