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Momentum BMW MINI - Service Center

Houston, TX

4.9
853 Reviews

853 Reviews of Momentum BMW MINI - Service Center

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June 22, 2023

I have never been disappointed whenever I visit Momentum BMW. The service is top of the line and the wait is not long. More

by Breerenee
Workmanship
Recommend Dealer
Yes
Employees Worked With
Haide delivered excellent service
Jun 29, 2023 -

Momentum BMW MINI responded

Reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care!

June 22, 2023

Excellent service is always provided by my service provider. Also excellent service with the loaner car. More

by Rmck3737
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sufyan
Jun 29, 2023 -

Momentum BMW MINI responded

We are so pleased you enjoyed your visit to Momentum BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 22, 2023

They always take care of me when I need services done to my bmw. I highly recommended this location! More

by Nesey
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Max White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max
Jun 29, 2023 -

Momentum BMW MINI responded

Nesey, we are glad we could help! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 20, 2023

Sheff my service advisor was amazing, respectful and friendly. Made sure I knew what was needed and when. Best experience I have had since purchasing my vehicle. The team all around was amazing and help More

by mrscorp10
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steff
Jun 22, 2023 -

Momentum BMW MINI responded

We're happy you found our staff to be so supportive during your experience here at Momentum BMW. We hope to be of service to you again in the future.

June 17, 2023

Mr.Shef is always on point when it comes to his customers and leads them on the right track with comes to what kind ocarina you have. Awesome More

by Emurray824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Shef
Jun 21, 2023 -

Momentum BMW MINI responded

We're happy you found our staff to be so supportive during your experience here at Momentum BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 17, 2023

Joe Fuentes is patient and great on his communication. He always conveys a sense of urgency and great service in which is extremely appreciated.. More

by Pgambs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Adesuyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Momentum BMW MINI responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Momentum BMW! We can't wait to see you again, have a great day.

June 17, 2023

Mr Ramirez was extremely prompt to all my inquiries and requests.He was efficient, knowledgeable, and so responsive. His personality was engaging and such courtesy and charm is rare in this fast -paced wo More

by Patricia Crabtree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Ramirez
Jun 17, 2023 -

Patricia Crabtree responded

See above comments

June 16, 2023

Fast efficient service. Shuttle is a big plus. Service advisor is knowledgeable. Facility is clean. More

by Sgl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Ross
Jun 21, 2023 -

Momentum BMW MINI responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 15, 2023

Cedric Ross needs to be running that place. Guys an outstanding advisor with great customer service More

by 1998rendon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Ross
Jun 21, 2023 -

Momentum BMW MINI responded

Thank you for your kind words and this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Momentum BMW!

June 15, 2023

I took my BMW SW location to get an oil change. I thought my vehicle was still under warranty, Nothing was wrong other than a routine oil change. I asked them to check to see if other issues . I r More

by Bella
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anjel
Jun 26, 2023 -

Momentum BMW MINI responded

Hi Bella, we regret to hear that you are displeased with your recent experience with us. Please reach out to us at (855) 645-6452 when you can so we can address this situation directly. Thank you and have a great day.

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