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Momentum BMW MINI - Service Center

Houston, TX

4.9
853 Reviews

853 Reviews of Momentum BMW MINI - Service Center

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June 30, 2023

We scheduled our service with the chat feature , it was very easy . The overall experience at this location was very good from beginning to end . We will definitely be coming back for our car’s service ne More

by cobosalex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
June 30, 2023

So grateful for the concierge service to pick up my car from work and bring it back when finished! Lifesaver for sure. Now proven, with multiple full time jobs AND a single parent of 2, I simply do not ha More

by cg.landrum
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haide Rafael
Jul 20, 2023 -

Momentum BMW MINI responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 30, 2023

Excellent and professional customer service in a timely manner. Friendly staff and clean facility. Very knowledgeable. More

by tamekamacmcbride
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Garza
Jul 20, 2023 -

Momentum BMW MINI responded

Thank you so much for your positive comments about Momentum BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 30, 2023

Cedric Ross is always a pleasure to work with. He is straight forward with the work that needs to be done and professional. More

by clagera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedric Ross
Jun 30, 2023 -

clagera responded

As noted above, Cedric Ross is great to work with. My vehicle is always in the best hands when it’s with him.

June 28, 2023

Excellent customer service by Jorge and the entire service department. I was very pleased. Thank you More

by ahgtex
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jorge
Jul 13, 2023 -

Momentum BMW MINI responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 28, 2023

There is a feeling of prestige and that each person is significant to the company, The other advisors assist when one is busy. The Manager on duty was a delight to meet today, very thorough and detail i More

by Ritamarley
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cedric in Service
Jul 13, 2023 -

Momentum BMW MINI responded

Reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 26, 2023

Quick easy no issues great service and prompt staff. I had my car service and I’ve never had any issues to date with their service. Thank you More

by The driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony / Viet Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Momentum BMW MINI responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! We appreciate your positive review about your recent experience with us!

June 25, 2023

Always a pleasure bringing my car there. Cedric is amazing. All of the staff are amazing More

by Yuli
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Patrick Adesuyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedric
Jul 13, 2023 -

Momentum BMW MINI responded

Yuli, we're happy you found our staff to be so supportive during your experience here at Momentum BMW. We look forward to your next visit! Take care!

June 24, 2023

A top-notch service experience with exceptional customer service. Customers can have full assurance that their vehicle is in the best hands at this dealership. Highly recommend. More

by jaime.mani
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jorge Aldana, Haide Rafael
Jun 29, 2023 -

Momentum BMW MINI responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jun 29, 2023 -

jaime.mani responded

My pleasure! Thank you!

June 22, 2023

Mr. Jodge Aldana has always been my service adviser for the last 7 years. There is not a single negative word that I can think of with this gentleman. Always enjoy watching a short video clip filmed by th More

by E. YU
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jodge Aldana
Jun 29, 2023 -

Momentum BMW MINI responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Momentum BMW! Please let us know if there is anything else we can do for you; we are more than happy to help!

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