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Momentum BMW MINI - Service Center

Houston, TX

4.9
854 Reviews

854 Reviews of Momentum BMW MINI - Service Center

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July 10, 2023

I had a great experience at BMW momentum on one of busiest days of the week (Friday). Sean took care of my concerns, helped me understand things I didn’t know and communicated with me in a timely fas More

by Amber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Jul 20, 2023 -

Momentum BMW MINI responded

Amber, thank you for your kind review; we are happy to pass along your comments to the team here at Momentum BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 10, 2023

Great service experience! I was impressed with the communication tools used that allowed for prompt response between the advisor and myself (i.e. messaging directly to adviso More

by Amber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Jul 20, 2023 -

Momentum BMW MINI responded

Amber, we're happy you found our staff to be so supportive during your experience here at Momentum BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 10, 2023

Excellent customer service and highest quality workmanship. More expensive than the neighborhood mechanic but much more trustworthy. More

by Sherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shafee Habhab
Jul 20, 2023 -

Momentum BMW MINI responded

Sherry, we're happy you found our staff to be so supportive during your experience here at Momentum BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 10, 2023

Great service and great responsive. Thanks again for your help on the maintenance on my car. More

by aldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric
Jul 20, 2023 -

Momentum BMW MINI responded

Hi Aldo, thank you so much for your positive comments about Momentum BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 08, 2023

Best experience I’ve had in a dealership. Great sales and finance professionals, very accommodating. More

by andrewkirwin17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Momentum BMW MINI responded

We're glad to hear you enjoyed your visit. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 06, 2023

Excellent customer service. Haydé was very kind. The service was very fast and professional. Everything ok. More

by Jose Saldivar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haydé from Service
Jul 20, 2023 -

Momentum BMW MINI responded

Jose, thank you for your kind review; we are happy to pass along your comments to the team here at Momentum BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 06, 2023

This is the best BMW dealership in the Southwest. Shaffee is the best Service Advisor I’ve ever had. Tommy Kuranoff is the finest GM I’ve ever worked with. More

by G Keller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selvin Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Momentum BMW MINI responded

We're happy you found our staff to be so supportive during your experience here at Momentum BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 05, 2023

Great customer service as always. Angel is very knowledgeable about my car, explains everything perfectly, and somehow makes a scheduled maintenance visit a pleasant experience. More

by jrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Jul 20, 2023 -

Momentum BMW MINI responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Momentum BMW! We do hope we can be of assistance in the future. Take care!

July 04, 2023

Mr Ramirez is always professional , and knowledgeable. He is cordial and appreciate his prompt responses and service. More

by Patricia Crabtree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Ramirez. Excellent
Jul 20, 2023 -

Momentum BMW MINI responded

Patricia, thank you for your kind review; we are happy to pass along your comments to the team here at Momentum BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jul 20, 2023 -

Patricia Crabtree responded

I had two Lexus SC430 for over two decades. I had reservations leaving Lexus and my service manager and dealer manager …these individuals I knew well for decades. I wondered if I could replicate service and personal nature that developed at Lexus. Happy to say , I did at BMW thanks to Mr. Ramirez and his team. Thank you , Patricia Crabtree 7/20/23

July 04, 2023

Everyone always service with a smile. Entire service department is polite and willing to help Spotless and pleasant waiting area More

by ellenmglass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selvin Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Momentum BMW MINI responded

We're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

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