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Momentum BMW MINI
Houston, TX
2,132 Reviews
Momentum BMW and MINI invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,132 reviews
May 17, 2012
My salesman, Tom Butcher, has sold me 3 cars so far at Momentum. Great facilities, excellent consumer relations and easy to work with. If you're in the market for a high end car this is the place to go Momentum. Great facilities, excellent consumer relations and easy to work with. If you're in the market for a high end car this is the place to go and Tom Butcher is the person to see. More
by German Car Enthusiast
Employees Worked With
Tom Butcher, Tom Butcher
May 16, 2012
I have had my X5 serviced with Phong since I purchased it. He has aleays given me Prompt and Friendly Service. The results from the shop were aleays as expected in a timely manner. I recomend Phong to any it. He has aleays given me Prompt and Friendly Service. The results from the shop were aleays as expected in a timely manner. I recomend Phong to anyone who has a BMW and needs service. He is great. More
by fredburban
Employees Worked With
Phong Bui, Phong Bui
May 16, 2012
I bought my M3 in this dealership since 2009 and I have been very much satisfied with both the sales and the after-sales engagement and service of this dealership. Both the sales and service/maintenance d been very much satisfied with both the sales and the after-sales engagement and service of this dealership. Both the sales and service/maintenance department is very responsive to my requests and needs. I have great confidence that my M3 is well taken care of and well maintained. My requests are given very good and prompt attention all the time. I highly recommend this dealership and very much appreciate the service and attention the team provides. More
by joyd888
Employees Worked With
Phong Bui, Phong Bui
May 16, 2012
Great experience. I was very impressed with how fast my service was completed. The service staff was very courteous and polite I would definitely recommend to my friends. service was completed. The service staff was very courteous and polite I would definitely recommend to my friends. More
by cathystubbs
Employees Worked With
Jerry Baker, Jerry Baker
May 16, 2012
Their honesty and quality makes them the perfect place to buy a car. They do not play games with you. They provided you with all the information that you need and help you to get the best financial option f buy a car. They do not play games with you. They provided you with all the information that you need and help you to get the best financial option for you. More
by carlosvelasquez
Employees Worked With
Mai Nguyen, Mai Nguyen
May 16, 2012
I had a wonderful buying experience at Momentum BMW. Tony my salesperson answered all my questions and went out of his way to explain all the features of my new car. Monty the GM even stopped by to thank me my salesperson answered all my questions and went out of his way to explain all the features of my new car. Monty the GM even stopped by to thank me and made sure I was happy with the service I received. There are closer dealerships but driving a little further is worth the service you will receive. I will never buy or service my car anywhere else again. More
by theresa6r
Employees Worked With
Tony and Monty
May 16, 2012
Phong never fails to go above and beyond expectations, and I couldn't be happier with his service. I always feel like I am his "ONLY" customer because of his regular communication and him going out of his and I couldn't be happier with his service. I always feel like I am his "ONLY" customer because of his regular communication and him going out of his way to accommodate my service needs. I have been going to Momentum for a number of years now, and it is because of Phong's exceptional customer service that I will always be a customer of Momentum. More
by rzlaicu
Employees Worked With
Phong Bui, Phong Bui
May 16, 2012
Other Houston BMW dealerships service prices are cheaper than momentum. Momentum BMW has always price-matched in the past. I love the attentiveness of my service representative, Mr. Bui. than momentum. Momentum BMW has always price-matched in the past. I love the attentiveness of my service representative, Mr. Bui. More
by emmettspears
Employees Worked With
Phong Bui, Phong Bui
May 15, 2012
I PURCHEASED MY MINI COUNTRYMAN A WEEK AGO. MY SALESMAN ALEX FERRERIS MADE THE EXPERIENCE THE BEST THAT I HAVE EVER HAD. HE WAS VERY FRIENDLY AND WAS VERY KNOWLEDGEABLE OF THE CAR. AFTER A WEEK OF OWNING T ALEX FERRERIS MADE THE EXPERIENCE THE BEST THAT I HAVE EVER HAD. HE WAS VERY FRIENDLY AND WAS VERY KNOWLEDGEABLE OF THE CAR. AFTER A WEEK OF OWNING THE CAR ALEX TOOK TIME OUT OF HIS SCHEDULE TO HELP WITH THE EXTENSIVE ELECTRONIC SYSTEM IN THE CAR. I WOULD DEFINATELY RECCOMEND THIS DEALERSHIP AS WELL AS ALEX AS A SALESMAN. I WILL KEEP THEM TOP ON MY LIST WHEN I AM READY TO PURCHASE ANOTHER VEHICLE More
by MWARBURTON
Employees Worked With
ALEX FERRERIS
May 04, 2012
Horrible experience at this dealership. We went to this dealership to lease a new 750Li. After deciding on the vehicle, which we were told was on site, we came back the next day to finalize the deal. The s dealership to lease a new 750Li. After deciding on the vehicle, which we were told was on site, we came back the next day to finalize the deal. The salesperson we had met with during our initial visit (JB) told us that he would not be there the next day but introduced us to the person (RM) who would be taking care of us the next day. JB told us that he had informed RM of which car we were looking for and that he would have the car pulled up front when we arrive the next day. Next day upon arrival, we met RM again and filled-in the complete paperwork but asked to see the car before submitting the application. RM said ok and he went to look for the vehicle. After 10-15 minutes of looking, we were informed the vehicle is not at the dealership and that the company CFO was driving the vehicle. We were told we could have the vehicle after 2-3 days! At this point I felt bad for RM as it was possible that he may not have had knowledge of the location of the car. I told RM to wait on submitting our application so that we could decide whether we wanted to wait or get a different car. RM said he would not submit the paperwork. All other similar 750Li's at the dealership were a few thousand more than the car we had decided on. After a 5 minute discussion, we decided that we did not want a new-used car that someone had been driving and we did not want to pay more than what we had previously agreed on. So we got our paperwork back (which RM again confirmed had not been run through) and walked out of the dealership as unhappy customers. We ended up leasing the same car with more features for less money from BMW Woodlands. During the final paperwork at BMW Woodlands, we were informed that Momentum SW Freeway had actually ran the application (which we were told would not be run)!! So not only was the car we agreed upon not at the dealership, they even ran the application after confirming they would not. I guess losing business on a $98K is not much of a priority here. Go elsewhere (it may be a drive) but avoid the swithcharoo!! More
by BMW750LiHouston
Employees Worked With
Robert Martinez and Jay Bertrand
