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Momentum BMW MINI
Houston, TX
2,166 Reviews
Momentum BMW and MINI invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,166 reviews
November 02, 2012
Khalil was so great and truly made buying a car a good experience!! Will definitely come back to buy my next car from him! Wonderful dealer!!! experience!! Will definitely come back to buy my next car from him! Wonderful dealer!!! More
by Brittorlando
Employees Worked With
Khalil Jawad
October 25, 2012
I have done extensive research prior to chatting with Khalil and presenting at the dealership. I wanted the 2011 X5d and have checked with other dealerships in Houston and out of town, but none of them h Khalil and presenting at the dealership. I wanted the 2011 X5d and have checked with other dealerships in Houston and out of town, but none of them had a better deal and customer service than momentum southwest. Look for Khalil and no other. He knows his BMW... He took his time explaining all the features to me. I quickly noted the difference between the two other sales people I took a drive with at other dealerships. He really likes spending time with people, enjoys what he does and tries very hard to ensure the customer feels that they receive top notch service. When you are with him, he makes you feel like you are his only customer although he does receive multiple calls, he is focused on getting things done for you. If you are buying a BMW, look no further, this is your guy!!! Ok, you might think that there is something wrong with him since he is getting all 5s here in deal rater. He actually told me to tell him to his face if I can't give him a 5 so he can fix the problem upfront so there you go. I thought of the same thing before I went to the dealership, but got proven wrong. More
by ocy
Employees Worked With
Khalil Jawad
October 25, 2012
I had a particular budget I was working within and Khalil worked diligently to meet my needs. I intend to trade my wife's car in next and buy another car from them in the near future. I HIGHLY recommend as worked diligently to meet my needs. I intend to trade my wife's car in next and buy another car from them in the near future. I HIGHLY recommend asking for Khalil when you go there. More
by jwjohnson79
Employees Worked With
Jason Johnson, Khalil Jawad
October 11, 2012
Khalil was very helpful since the day I told him that a wanted to get a BMW. He found for me exactly what I want. He was very polite and kind. wanted to get a BMW. He found for me exactly what I want. He was very polite and kind. More
by Victoria Eljach
Employees Worked With
Khalil JAwad, Khalil Jawad
October 06, 2012
My experience today with you company was awful. After driving from Clear Lake to your location LR Vela did not know what car I was interested in, where the care was located or if you still had the car. driving from Clear Lake to your location LR Vela did not know what car I was interested in, where the care was located or if you still had the car. I received 2 confirmation calls for this appointment plus a text message. 20minutes in, since it appeared that Mr. Vela was not prepared for this well-orchestrated test drive, I asked to reschedule the appointment. LR increased his volume and stated, “So you didn’t plan to by a car today?” He was unprofessional and rude. I left the dearship and plan to encourage others to use anyone else but this dealership. More
by reginagarcia1
September 20, 2012
I would definitely recommend Khalil Jawad and this BMW dealership. Everything about our experience was FABULOUS. He answered all our questions, straight and to the point. He was honest and up front abou dealership. Everything about our experience was FABULOUS. He answered all our questions, straight and to the point. He was honest and up front about everything. Very friendly and followed up with us in a timely manner. We will definitely be back to purchase future cars. More
by annaknows
Employees Worked With
Khalil Jawad
September 15, 2012
I would definitely recommend this dealership and have done so already to several of my friends. After a lot of research, I found this fabulous 2008 750li that fit my needs. Spoke with Kahlil on Saturday done so already to several of my friends. After a lot of research, I found this fabulous 2008 750li that fit my needs. Spoke with Kahlil on Saturday and flew over two days later, on Labor Day. The car was immaculate and ready to go. Kahlil was friendly, professional and knowledgable about the vehicle. After getting the paperwork done(with Lupe? who was also very nice) and Kahlil getting me situated in the car, I was on my way, enjoying the drive back to my home state. It was a very painless experience, actually quite enjoyable. When I am ready for my next BMW, I will call Kahlil at Momentum first. More
by elizperry
Employees Worked With
Khalil Jawad
September 09, 2012
Bino Garcia made the buying experience a real pleasure. He has a lot of experience and it shows. He was very helpful in going thru the options and helping me decide which ones were good ideas for me and He has a lot of experience and it shows. He was very helpful in going thru the options and helping me decide which ones were good ideas for me and which ones weren't necessary. He was very helpful and show a lot of patience in explaining the I-Drive system. Bino is very professional and I highly recommend him. More
by Beemer650
Employees Worked With
Bino Garcia, Bino Garcia
September 07, 2012
I purchased a 2011 Mercedes E350 Convertible (a 54k car) that had been brought into the dealership less than 48 hours before I drove it off the lot. In that time, the car was not at the dealership long enou that had been brought into the dealership less than 48 hours before I drove it off the lot. In that time, the car was not at the dealership long enough to have an inspection much less a car wash. (I found the car online after setting up a filter search on AutoTrader and searching for several months.) First, this is a vehicle the sales person did not know much about - understandable since it was an MB not a BMW; however, without proper knowledge a customer should not be told what is/is not under warranty if he doesn't know. It's ok to say you don't know and then go find out. As it turned out, several things needed to be repaired on the car. Some of these would have been done as a normal course of cleaning up the car and putting it on the lot. A few of these were covered under warranty. One item, in particular, was a missing handle on the back seat console - an item not under warranty as I previously had been told by the salesperson. I should have been asked to come back after they had time to do the proper inspection and clean-up. (I was even promised a tank of gas, which by the way, I have not gone back for and have no plans to do so.) I would have been happy to do that considering how long I had been searching for the car but that was never discussed - only 'we can get you into this car to drive off the lot today!" After 2 long weeks of company travel, I finally had time to take my new car back to BMW, I called before coming, to get some of the basic items addressed. My primary interest was in getting the console handle repaired. After some time, Khalil comes back to the waiting area to tell me he's fixed the lighter that was stuck (lighter in his hand). I explain for the third time that he is to address the handle. The other items in the car I have confirmed are under warranty. (The lighter, by the way, had a blown fuse so it being stuck was not the issue.) I ask to speak to the manager. After another wait, he brings the manager to me and we move to a desk area. I outline the story, as written above, Khalil acknowledges the timing of the car at the dealership and even the tank of gas, which the manager says they don't do. Again, I am not interested in the gas - my interest is the console handle repair. In a not very respectful tone,the manager proceeds to tell me he will just get on ebay, order the handle and super glue it to my car. I ask one last time if he will make a proper repair. When he starts to repeat the story, I stand up, turn to Khalil, who had been standing beside the desk, I reach out my hand for my key and ask if he will call me when my plates are in. He says yes. Without another word, I walk straight out of the dealership. A week later, I am called by the receptionist to pick up my plates. Easy enough or so I thought. My registration and inspection stickers do not match, one is dated 2 months prior so I am shorted time. Then the young man who is installing my plates is not able to install the front because he doesn't know how or where the bracket goes. He hands me back a bent frame and tries to tell me where he thinks it goes. By the way, he kept pointing to the tow lines. Since then, I've taken my car back to Mercedes. I've had all the warranty work done, which included a full inspection. The inspection actually found an issue with the front windshield that has not been replaced - and I have the right dates on both my registration and inspection stickers. I paid to have a new bracket to replace the bent one. I have not replaced the handle. I've not even priced it out. That's a project for another day. But I will not come back to BMW. I will not recommend this location unless I decided I want to have something super glued to my vehicle. More
by martip
Employees Worked With
Used Sales Manager, Khalil Jawad
September 02, 2012
Kyle was great to work with. He was knowledgable, personable and was able to find the right vehicle for me. I cam eiinto the dealership with a few key parameters and he was able to exceed my expecta personable and was able to find the right vehicle for me. I cam eiinto the dealership with a few key parameters and he was able to exceed my expectations. I am very satisfied with this experience. More
by drbeeker
Employees Worked With
Kyle Hendrix
