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Momentum BMW MINI

Houston, TX

4.9
2,166 Reviews
Momentum BMW and MINI invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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9570 Southwest Freeway

Houston, TX

77074

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Showing 2,166 reviews

January 20, 2013

Buying here was a great overall experience. Kalil in sales and Walter in Finanance were a pleasure to work with and both were very informative. More

by eggo369
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Jawad
December 31, 2012

After contacting the internet sales department to get a quote on a new X3 I got an email quoting an X5. I called and was told that I would get a new quote. Another day and no quote. Emailed and called More

by michael_l
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Stephanie Restrepo
Jan 08, 2013 -

Momentum BMW MINI responded

Michael, We definitely apologize about the the miscommunication about x3 vs x5. No excuse here. Rather than just assigning you to any advisor we were seeking out someone experienced with the Performance Center Delivery. This is where things fell through the cracks on our end, waiting to hear back. We apologize and definitely would have liked to earn your business. We hope you enjoy your BMW & hope we didn't dampen your BMW experience too much. Feel free to contact me with any questions or comments. We are always striving to improve from experiences like this. Regards, Momentum BMW Management Team 713.596.3100

December 21, 2012

Khalil made the the car buying process very easy. He was very informative about everything and was very professional with a friendly personality. He spend time explaining everything to me about the car and More

by millerone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Jawad
December 11, 2012

Very friendly and knowledgable with the vehicle. Reasonalb in price negotiation. Prompt service and close client follow up. Definitely will recommend this CSR to friends. Thanks. More

by hong70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Jawad
December 03, 2012

I was looking to buy a used car for my wife, and I was fortunate enough to meet Khalil and Helee. From the moment we first spoke, they treated me like a friend rather then just a customer. They spent the More

by shpham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HELEE BELLAISH, Khalil Jawad
December 03, 2012

Well let me tell you!!!! At this dealership we had an excellent experience. Thanks to our salesman Khalil Jawad! He met our needs and our wants to a "T" and went totally out of his way to provide us with More

by thekeys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Jawad
November 23, 2012

Khalil was very helpful. He made sure to move the process quickly to minimize our time in the dealership. He spent extra time after the sale was complete to go over ALL the features in the car. We have never More

by njoubran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Jawad
November 19, 2012

We had a great experience. When we explained the type of car we were looking for Khalil helped to search for THE car. It was perferct and exactly what I had in my mind. He took his time to answer all of our More

by beacska1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Jawad
November 13, 2012

Kahalil Zaj is super friendly and most helpful in helping me choose the right car for me. He made the the whole process very easy. More

by bjbault
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Zaj and Steven Lutz, Khalil Jawad
November 03, 2012

If you don't know anything about cars then go ahead and go with LR. He literally just repeats whatever is in the manual and won't know anything else about the car. Might as well put a 12 year old kid in a More

by AhsenSultan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 03, 2012 -

Momentum BMW MINI responded

Ahsen, We certainly appreciate your feedback. We will review this with our staff to help avoid this in the future. Our staff is professionally trained on BMW vehicles & may not necessarily know everything about other brands that we have for sale but most of that information is readily availalbe on the internet as needed for us & our clients. We are happy to let any of our potential customers have an "as is" or any vehicle inspected prior to delivery, especially if the car is over 100,000 miles like yours was. This is strictly up to the client & at an extra cost. We ensure every vehicle passes a Texas State mandated safety inspection. We use True Price technology on all of our vehicles which means we price our vehicles based on actual selling prices of similar vehicles in our community. We certainly wish you the best & appreciate your purchase. Regards, Momentum BMW Southwest Management Team

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