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Momentum BMW MINI
Houston, TX
2,150 Reviews
Momentum BMW and MINI invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,150 reviews
September 15, 2012
I would definitely recommend this dealership and have done so already to several of my friends. After a lot of research, I found this fabulous 2008 750li that fit my needs. Spoke with Kahlil on Saturday done so already to several of my friends. After a lot of research, I found this fabulous 2008 750li that fit my needs. Spoke with Kahlil on Saturday and flew over two days later, on Labor Day. The car was immaculate and ready to go. Kahlil was friendly, professional and knowledgable about the vehicle. After getting the paperwork done(with Lupe? who was also very nice) and Kahlil getting me situated in the car, I was on my way, enjoying the drive back to my home state. It was a very painless experience, actually quite enjoyable. When I am ready for my next BMW, I will call Kahlil at Momentum first. More
by elizperry
Employees Worked With
Khalil Jawad
September 09, 2012
Bino Garcia made the buying experience a real pleasure. He has a lot of experience and it shows. He was very helpful in going thru the options and helping me decide which ones were good ideas for me and He has a lot of experience and it shows. He was very helpful in going thru the options and helping me decide which ones were good ideas for me and which ones weren't necessary. He was very helpful and show a lot of patience in explaining the I-Drive system. Bino is very professional and I highly recommend him. More
by Beemer650
Employees Worked With
Bino Garcia, Bino Garcia
September 07, 2012
I purchased a 2011 Mercedes E350 Convertible (a 54k car) that had been brought into the dealership less than 48 hours before I drove it off the lot. In that time, the car was not at the dealership long enou that had been brought into the dealership less than 48 hours before I drove it off the lot. In that time, the car was not at the dealership long enough to have an inspection much less a car wash. (I found the car online after setting up a filter search on AutoTrader and searching for several months.) First, this is a vehicle the sales person did not know much about - understandable since it was an MB not a BMW; however, without proper knowledge a customer should not be told what is/is not under warranty if he doesn't know. It's ok to say you don't know and then go find out. As it turned out, several things needed to be repaired on the car. Some of these would have been done as a normal course of cleaning up the car and putting it on the lot. A few of these were covered under warranty. One item, in particular, was a missing handle on the back seat console - an item not under warranty as I previously had been told by the salesperson. I should have been asked to come back after they had time to do the proper inspection and clean-up. (I was even promised a tank of gas, which by the way, I have not gone back for and have no plans to do so.) I would have been happy to do that considering how long I had been searching for the car but that was never discussed - only 'we can get you into this car to drive off the lot today!" After 2 long weeks of company travel, I finally had time to take my new car back to BMW, I called before coming, to get some of the basic items addressed. My primary interest was in getting the console handle repaired. After some time, Khalil comes back to the waiting area to tell me he's fixed the lighter that was stuck (lighter in his hand). I explain for the third time that he is to address the handle. The other items in the car I have confirmed are under warranty. (The lighter, by the way, had a blown fuse so it being stuck was not the issue.) I ask to speak to the manager. After another wait, he brings the manager to me and we move to a desk area. I outline the story, as written above, Khalil acknowledges the timing of the car at the dealership and even the tank of gas, which the manager says they don't do. Again, I am not interested in the gas - my interest is the console handle repair. In a not very respectful tone,the manager proceeds to tell me he will just get on ebay, order the handle and super glue it to my car. I ask one last time if he will make a proper repair. When he starts to repeat the story, I stand up, turn to Khalil, who had been standing beside the desk, I reach out my hand for my key and ask if he will call me when my plates are in. He says yes. Without another word, I walk straight out of the dealership. A week later, I am called by the receptionist to pick up my plates. Easy enough or so I thought. My registration and inspection stickers do not match, one is dated 2 months prior so I am shorted time. Then the young man who is installing my plates is not able to install the front because he doesn't know how or where the bracket goes. He hands me back a bent frame and tries to tell me where he thinks it goes. By the way, he kept pointing to the tow lines. Since then, I've taken my car back to Mercedes. I've had all the warranty work done, which included a full inspection. The inspection actually found an issue with the front windshield that has not been replaced - and I have the right dates on both my registration and inspection stickers. I paid to have a new bracket to replace the bent one. I have not replaced the handle. I've not even priced it out. That's a project for another day. But I will not come back to BMW. I will not recommend this location unless I decided I want to have something super glued to my vehicle. More
by martip
Employees Worked With
Used Sales Manager, Khalil Jawad
September 02, 2012
Kyle was great to work with. He was knowledgable, personable and was able to find the right vehicle for me. I cam eiinto the dealership with a few key parameters and he was able to exceed my expecta personable and was able to find the right vehicle for me. I cam eiinto the dealership with a few key parameters and he was able to exceed my expectations. I am very satisfied with this experience. More
by drbeeker
Employees Worked With
Kyle Hendrix
August 29, 2012
The deal on the car was great. I did quite a bit of shopping and couldn't find anything comparable. The service from Khalil and Rod was excellent. They went out of their way to keep us informed throu shopping and couldn't find anything comparable. The service from Khalil and Rod was excellent. They went out of their way to keep us informed throughout the whole process and have already made followup calls since the purchase. I truly feel like I'm part of a new family! More
by hba7184
Employees Worked With
Rod Melloul, Khalil Jawad
August 25, 2012
Momentum BMW is not the closest dealership to my home but the people are friendly and attentive to my needs. I had purchased a mini cooper from them 3 years ago for the same reason that the salesstaff was co the people are friendly and attentive to my needs. I had purchased a mini cooper from them 3 years ago for the same reason that the salesstaff was courteous and informative. This is my first experience with the BMW side of the dealership which is quite large. Well I was met by Mr.Khalil Jawad who was extremely friendly and knowledgeable about the BMW product. His comforting manner and professional approach was condusive to a very pleasurable experience. Mr. Jawad was more than accomadating in getting my questions resolved. What the most impressive experience that we had with Mr. Jawad that he took nearly an hour going over the features of the X5 including every aspect of the nav system and computer features of the vehicle after the sale. No one in my previous experience took that much time and interest in me once the sale was completed. As I told the sales manager that the main reason that I made the trip across town to Momentum BMW was because of the way that they treat their customers right. Mr. Khalil Jawad exemplifies the notion that customer service is number one. If there is another BMW in my future I will be seeking Mr. Jawad assistance in buying one. Thanks for a great experience. More
by OJPORRAS
Employees Worked With
Khalil Jawad
August 20, 2012
My experience with Khalil Jawad at Momentum BMW Mini southwest was the most wonderful experience i have ever had when it comes to buying a new car. i have been a customer with a different BMW dealership southwest was the most wonderful experience i have ever had when it comes to buying a new car. i have been a customer with a different BMW dealership before, but i decided to never go back there anymore because i was very disappointed and the service was poor , i almost change my mind about driving a BMW again . When i called the BMW southwest to ask for a sales person to help me , they transferred me to Khalil and i am so glad they did. when i walked in the dealership he was there waiting for me, and ready to start the process of searching the vehicle i was looking for. Khalil was able to provide the best customer service ever, and made me change my mind and stay with BMW, he is very friendly , very patient, extremely helpful, and very knowledgeable. Thanks Khalil. More
by maecher
Employees Worked With
Khalil Jawad
August 16, 2012
Sat down with Walter and he was the consummate pro. Not only that but his people skills are great. We filtered through the automobiles that I was interested in and we promised not to waste each other's ti only that but his people skills are great. We filtered through the automobiles that I was interested in and we promised not to waste each other's time and I bought a car from start to finish in 2 hours. Just moved to Texas and Walter will be the only person I will be buying cars from. More
by Hampton123
Employees Worked With
Walter McNeal
August 13, 2012
Khalil was great. He had a lot of patience and took the extra time to help me with all the X5s features. I know I can call him anytime with questions. Also the actual purchase of car was fast (we paid cash extra time to help me with all the X5s features. I know I can call him anytime with questions. Also the actual purchase of car was fast (we paid cash after trade in) but the guy was very efficient. More
by rushrodz
Employees Worked With
Khalil Jawad
August 05, 2012
I am writing this review as my first time purchasing a vehicle from Momentum BMW. I just picked up a 2011 Mini Cooper S CPO from their used vehicle showroom. I found the car on autotrader and messaged Kha vehicle from Momentum BMW. I just picked up a 2011 Mini Cooper S CPO from their used vehicle showroom. I found the car on autotrader and messaged Khalil Jawad online. Within a few minutes he responded and was able to answer my questions. He was able to fit me in and make an appointment on a busy Saturday for me to come in and view the car. He had the car clean, pulled out, and all the information including the carfax ready for me before I arrived. He was very welcoming and didn't have a pretentious attitude that I had experienced at other dealerships. Khalil was very professional throughout the process, he did not immediately hassle me about purchasing the car or "making a deal" before I said that I was interested which was VERY refreshing. I have generally always bought vehicles with cash, this time I was financing through BMW and Khalil and his finance team was able to find financing that worked for me. I really felt like they were on my side and genuinely were trying to help me get into the car that I wanted. The deal was fair, and was performed with reasonable time. Overall, I am very satisfied with how Khalil treated me, and the dealership experience. I am now the proud owner of the Mini family and would highly recommend the treatment and service that I received down at Momentum. More
by robertquillen
Employees Worked With
Khalil Jawad
