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Momentum BMW MINI

Houston, TX

4.9
2,151 Reviews
Momentum BMW and MINI invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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9570 Southwest Freeway

Houston, TX

77074

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Showing 2,151 reviews

November 11, 2013

Khalil Zaj and Walter McNeal well extremely professional and made our car buying experience a pleasant one. Khalil had all the necessary paperwork ready for us and explained it within terms that were clear. More

by fordlaford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khalil Jawad, Walter McNeal
November 03, 2013

Car was great and prices wasn't bad either. There was a misunderstanding in the beginning, and the deal could have ended quickly and poorly however Khalil made the right decision to go the extra mile More

by ch0keh0ld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khalil Jawad
November 01, 2013

I thoroughly enjoyed getting my new BMW from Momentum Southwest. My sales advisor was Kyle and he made the process extremely smooth. I already have owned a couple of other BMW's, so Kyle did not have to More

by CatherinePinckney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Hendrix
October 30, 2013

Bait and Switch ... A salesman by the name of Curtis Bait and Switch ... A salesman by the name of Curtis Josey is whom I had the displeasure of working with. I went there yesterday to look at a vehicl More

by BillyStandridge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Curtis Josey
Nov 01, 2013 -

Momentum BMW MINI responded

Dear Billy Standridge: Thank you for your loyal patronage and for writing your review of our sales department. It certainly sounds like you had a very frustrating experience with us. We would like to apologize for any inconvenience caused at our dealership and would very much like to hear about your visit in further detail in order to improve on our service, as treating each customer with the highest level of respect is a core principle for our entire team at Momentum BMW. As you already know, Phil Sotolongo from our dealership has already reached out to you to attempt to resolve this issue. Again, thank you for your continued patronage and we look forward to hopefully earning your business in the future.

October 14, 2013

Great experience buying a car. I'm in sales and all folks involved were a class act. I will purchase a BMW again from this dealership. More

by zperkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khalil Jawad
October 14, 2013

I am extremely pleased with my experience at Momentum BMW. I purchased a Certified Preowned Vehicle. Khalil and Vivian were very friendly and helpful. They were also very patient. I highly recommend them More

by kendram81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Loo, Khalil Jawad
October 11, 2013

It was my first time buying a BMW and I looked on-line for a 328I. I was contacted by Khalil Zaj after I posted an interest on the internet. Khalil was very professional and knowledgeable about the cars More

by rara78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khalil Jawad
October 07, 2013

I had an outstanding buying experience working with Khalil Zaj last week when purchasing my 2009 Maserati Quattroporte. He was patient in answered all of many my questions. He went the extra mile and More

by bowerpaul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khalil Jawad
October 01, 2013

I wanted to note how nice everyone at Momentum BMW was, and especially what a great job Khalil did. He was very informative and helpful. He also never was pushy or acted like he was "all about the sale," More

by EmMills87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khalil Jawad
September 27, 2013

James Watkins was actually my sales advisor when I first bought my 2006 BMW X5 back in 2009. I loved it. Sadly, when it had gotten broken into, I felt like it wasn't the same. So, I was very happy to see Ja More

by chrissoto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Watkins, James Watkins
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