Momentum BMW MINI
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Khalil did excellent job! He was very professional and I would recommend him to everybody. We walked out of the dealership very happy with a very good deal. Thank you Khalil. would recommend him to everybody. We walked out of the dealership very happy with a very good deal. Thank you Khalil. More
Khalil was very helpful in my decision to purchase a vehicle. He was knowledgeable and was able to answer any question or take care of any concerns that I voiced. I will definitely recommend him and the vehicle. He was knowledgeable and was able to answer any question or take care of any concerns that I voiced. I will definitely recommend him and the dealership to anyone looking to purchase. More
I had been talking to Kyle before choosing the vehicle. Kyle has been very very honest, helpful, transparent through out the buying process. My initial choice was changed after talking to Kyle. My overall Kyle has been very very honest, helpful, transparent through out the buying process. My initial choice was changed after talking to Kyle. My overall experience in this process was amazing. I would also like to thank the other employees especially the finance manager who helped me. I will always recommend the dealership and especially Kyle for this outstanding professionalism, honesty and customer orientation. More
I had a fantastic car-buying experience! Khalil was beyond patient even though I had NO idea what I was looking for in a vehicle and changed my mind several times. I felt no pressure, and for the firs beyond patient even though I had NO idea what I was looking for in a vehicle and changed my mind several times. I felt no pressure, and for the first time walked away with keys AND a smile! No matter how late we showed up to test drive yet another vehicle, how many questions I asked or even when the final selection came down to a coin toss, this guy was AWESOME!!! I may not have known what car I was buying, but I knew I was buying my car from Momentum BMW with Khalil! More
I wanted to write just a quick note of thanks, for a buying experience that was second to none. Khalil Zaj was our sales associate, and if I had to give him a grade on performance it would be A+. Khalil buying experience that was second to none. Khalil Zaj was our sales associate, and if I had to give him a grade on performance it would be A+. Khalil went above and beyond our expectations. I never felt pressured, hurried, or like it was just another sale. He made our purchase of our 2011 BMW 328i smooth, friendly, and one that would make me tell my friends and neighbors about. This will not be our last purchase of a vehicle from Momentum . From the inventory, to the service, to the purchase, it was the best vehicle purchase experience I have ever had. Hats off to Momentum BMW ! Job done in excellence! Malek Titi More
this is my 5th car buying from this dealership in the last 2 years, and the reason of my repreated business is the customer service that is provided by Khalil ,,, BMW is very lucky to have a dedicated em last 2 years, and the reason of my repreated business is the customer service that is provided by Khalil ,,, BMW is very lucky to have a dedicated employee like Khalil ... thank you khalil I'm looking forward for number 6 ... More
Khalil was of great help. He was courteous and took his time making sure I was comfortable and that I understood everything about my purchase. He's absolutely great! time making sure I was comfortable and that I understood everything about my purchase. He's absolutely great! More
I recently contacted momentum BMW regarding a vehicle and had such great experience working with Khalil Zaj. He made the process so simple and pleasant. I normally dislike car shopping but I was so pleased t had such great experience working with Khalil Zaj. He made the process so simple and pleasant. I normally dislike car shopping but I was so pleased to have found such patient and helpful sales person and did not feel like I was being pressured into anything. I left with a new Mini cooper and such a great experience thanks to Khalil Zaj. I highly recommend him to anyone that is looking for a wonderful car buying experience. I love my new mini cooper! Thank you Momentum BMW for the great staff! :) More
Mai Nguyen and Walter McNeal both made my experience with Momentum BMW truly a great one! Mai, right from the start, was very professional, friendly and walked me through every step of the process with a pl Momentum BMW truly a great one! Mai, right from the start, was very professional, friendly and walked me through every step of the process with a pleasing personality and an awesome smile. Walter went the extra distance to conclude my journey in the spirit of excellence. I would highly recommend Momentum BMW. Thank you so much Mai and Walter for being trustworthy! More
Horrible experience so far. I must admit I should have Horrible experience so far. I must admit I should have done my research before buying from these guys I just thought if you buy a bmw from a bmw deale Horrible experience so far. I must admit I should have done my research before buying from these guys I just thought if you buy a bmw from a bmw dealer they will stand behind it. Naïve me .... On Monday 11 November bought a 2008 535i from the dealer. I had a check to pay to these guys ready with me however when I reached on time for my appointment at 6 I waited for 2 hours before the finance guy was available. he was nice enough to apologize however no one should be waiting for 2 hours specially when you are buying a car from them. I have been working with two sales guys (Bill and Rod) who have been ok but the wait period was horrible specially when I have done all the leg work my self and brought a check with me to pay them. My car was missing DVD which I am going to take tomorrow from Rod and I have just found out that the wheels have wheel locks on them but not an opener so I will see if I get that tomorrow or not as I signed the paper saying they only owe me DVD nothing else This afternoon the car gave me the dreaded warning message (engine malfunction reduced power) on I10 going at 65 MPH I was able to get off the feeder (safely thanks God) parked the car and read the message. it stated you can drive the car home carefully however take it to BMW. drove on feeder at 35 - 40 mph and now home. Called Rod to tell the issue and got the standard after sales answer "BMW cannot know that there is something wrong with BMW". he said call service department. Called the service department and after 20 odd minutes of holding time (4 pm-ish today) finally got some one on the phone to make an appointment. The lady seemed to be in a hurry and after a painful talking experience now I have an appointment on Monday. I told her I am coming to see Rod tomorrow and will be great if they can squeeze me in that time however was denied In short I was not expecting a horrible service and a faulty engine when I bought a BMW guess I was wrong. Will find out how they treat me Monday and will try to Ask Rod tomorrow if I can sell the car back to them (surely will be a loss but may be a loss I can take and move on learning a lesson from it) I have driven it a couple of time since I bought it Monday inside Houston. Preparing myself to further trouble after reading the experiences of others with the service department,. :) More