Molle Toyota

Scott was awesome to work with because he returned phone calls, gave me great options between either leasing or purchasing a new Tundra. In addition, he was very fair in terms of price and helped me stay w calls, gave me great options between either leasing or purchasing a new Tundra. In addition, he was very fair in terms of price and helped me stay within my budget When it came time to take care of the paperwork, Vince was wonderful, detailed and answered all of the questions I had. He did not rush me through the process, which was nice and comfortable. David did a nice job explaining all the cool features of the 2010 Tundra. Overall, this experience was great and I have purchased five cars from this dealership and from Scott Jenkins. I like that I can also text Scott to get answers about simple questions. Scott went above and beyond my expectations. If you are looking for a new car and would like a pleasant buying experience that is not stressful and aggressive, check out Molle Toyota. They are very fair on price and will do what they can to make sure you leave happy. More

I came in to view the 2003 Altima. I already had a 1998 Altima so I was assured of the quality of the car. After the test drive, I loved the car and Scott Jenkins made the deal happen in a flash. From the Altima so I was assured of the quality of the car. After the test drive, I loved the car and Scott Jenkins made the deal happen in a flash. From the time I walked in on the lot to the time I left with my keys was about an hour, which made the experience even more enjoyable. More

As soon as we showed up, Don was there to great us. He was extremely polite and curtious. He seemed very willing to help us and to do whatever he could to get us into the truck we wanted and for the pric was extremely polite and curtious. He seemed very willing to help us and to do whatever he could to get us into the truck we wanted and for the price we wanted as well. The next time we saw him in person, he remembered our names and even our son's. I found that very personable and was impressed. Any time that we needed to speak to Don on the phone, he was always there to answer or called back within 2 mins of us leaving the message. When we met David, he already knew all our names and everything about where we were at with the deal and we did not have to try and explain anything else to him about what was going on. David sat with us while we waited to sign all the papers, explained all the features of the truck, where we could find things in the owners manuals etc.. He also assisted us with setting up our first oil change appointment. He offered to assist us with any issues that may arise after we took the truck home. We were very impressed with the service that we received from Don and David. We have already recommended Molle Toyota, Don and David to a few of our friends that are interested in buying a new car or truck. More

I own a 1998 Toyota Rav 4 with approximately 145,000 miles. I have taken it exclusively to Molle for service for the past 12 years, despite some questionable experiences. I have finally reached a poin miles. I have taken it exclusively to Molle for service for the past 12 years, despite some questionable experiences. I have finally reached a point where I will no longer be bringing my car to Molle for service. 1. Several years ago my Check Engine light kept coming on. I brought it in, had to rent a car for the day. I was told I hadn't tightened the gas cap. I insisted that wasn't the problem (I knew I'd been tightening the cap) and asked that you please do whatever else you needed to do to fix the problem while it was in because I had incurred the expense for a rental car. You did not. I spent $80 that day to have you tell me to tighten a gas cap that I had already been tightening. Sure enough, the next day the light came back on and I had to take it back to you. It was some sensor that needed to be replaced. I feel you cheated me out of $80 on that deal. 2. A few years after that I had purchased new floor mats from Costco, and I noticed the mat under the driver's seat made it difficult to push the clutch all the way to the floor. Next time I had my car in for an oil change, one of your employees in service told me I needed a new clutch. I told him I thought it was just the floor mat. He laughed at me (like I'm a silly female) and said no, you need a new clutch. At that time he gave me a cost estimate (which was well over $1,000) and promised me a free loaner car when I dropped my car off for the new clutch. When the time came for my appointment, there was no free loaner car for me. And when the guy hopped in my car to drive it around to the bay, he couldn't get it started because he couldn't get the clutch all the way to the floor. I told him that's why I had it in, that your guy told me I needed a new clutch. He pulled the mat out of the car and said, "It's fixed!" Needless to say, I DID NOT get a new clutch that day and the clutch has been fine ever since. 3. The most recent time I got my oil changed, I was told by your employee that the threads on the plug to my oil pan were stripped and that I needed a new oil pan. However, she also told me there was something they might be able to do, something about drilling it out for a new plug so that I wouldn't have to get a new pan. When the time came last week for me to schedule my next oil change, I called your service department and asked about the easier fix your employee had told me about. It took me three phone calls to find out that the only remedy your service department knew about for my car was a new oil pan to the tune of $505. Which, by the way, Molle Toyota is THE ONLY place I've had my oil changed and I know the stripped threads are a result of putting too much torque on the plug. I feel this is your fault in the first place. In the meantime, though, I contacted another mechanic I have work on a classic car that I own. I took my Rav in to him yesterday. He installed a new drain in the oil pan, and the repair cost me $82. I thought I was doing a good thing all these years by taking my Toyota to a dealership for service. I want to get as much mileage out of my car as possible, but this isn't worth it. You have a record which shows I have been a loyal customer of your service department, despite my past questionable experiences. However, I've finally reached the point where I do not trust anything anyone in your service department tells me. I have no record of the employees I spoke with and, as far as I'm concerned, that doesn't matter. There have been enough incidents that this is not a problem with a single employee. I'm convinced this is just how Molle service does business. From here on out, I will be taking my service business elsewhere. When I get ready to buy a new car, I'll be doing that at a different dealership as well. More

Nathan did a great job throughout the sale. He had the truck ready when I got there for me to drive and was able to answer all of my questions about the vehicle. The buying process went very quickly and truck ready when I got there for me to drive and was able to answer all of my questions about the vehicle. The buying process went very quickly and smoothly which I was appreciative of given that I had my 5 year old accompanying me. Overall the process was very good and I would recommend the dealership to others. More

Working with Shawn was good. He was honest about previous fender damage they dedected in paint shade difference. Negotiation on price was quickly done. I do wish more prep had been done on the car, i.e. ma fender damage they dedected in paint shade difference. Negotiation on price was quickly done. I do wish more prep had been done on the car, i.e. making sure new air filter and cabin filter were installed. Shawn was helpful in explaining the controls and answering questions I had. Scott Kalivoda More

I was extremely happy with my experience purchasing from this dealeraship. The very first visit they gave me a tremendous price and even when I said i needed to do my due diligence and compare toyota deale this dealeraship. The very first visit they gave me a tremendous price and even when I said i needed to do my due diligence and compare toyota dealerships they encouraged me to do this. As soon as committed to purchase the new car the paperwork was dealt with quickly alonmg with the financing. On the day we picked the car up the sales representative was incredible. The car was for my 20 year old son and Steve Hennecke took a lot of tiem to make both of us feel comfortabel with our new vehicle. I was extremely impressed with the whoel process from start to finish nad would recommend anybody that wants a great deal and not a lot of haggling this dealership would be a great starting point. Derek Shoare More

I just purchased my third car from Mary. She is always great to work with - friendly, helpful, efficient and she makes the whole experience of purchasing a car pleasurable. I feel I get a fair deal and o great to work with - friendly, helpful, efficient and she makes the whole experience of purchasing a car pleasurable. I feel I get a fair deal and obviously enjoyed the car and the service and support I receive. More

Great experience! I did not experience any hassles which Great experience! I did not experience any hassles which can traditionally be associated with car sales. Most of my experience was completed via em Great experience! I did not experience any hassles which can traditionally be associated with car sales. Most of my experience was completed via email or over the phone. When I did come into the store I was treated very well and everything was handled quickly and efficiently. More

Molle Toyota staff made the car purchasing experience very easy and fun. When they say they are committed to customer service, they mean it. I would recommend them to anyone. I used the Costco Car Pur very easy and fun. When they say they are committed to customer service, they mean it. I would recommend them to anyone. I used the Costco Car Purchase program which represented a savings off the invoice price. There was no hastle factor at all. I purchased the prepaid service beyond the first 25,000 miles and trust that the service department will be as committed to customer satisfaction as the sales department was. This is the second car I have purchased from Molle. I am a customer for life! More