Molle Toyota

Although our lease ultimately was not a Costco Program lease, we did begin the process and worked almost exclusively with Mr. Carlin. I was impressed! Within 20 minutes of the time I submitted my informa lease, we did begin the process and worked almost exclusively with Mr. Carlin. I was impressed! Within 20 minutes of the time I submitted my information to Costco, Mr. Carlin called me on the phone and we made an immediate appointment, and ultimately leased a new Camry. Mr. Carlin's professionalism and openness were integral to our decision to lease the car during that first visit. No other dealers were even given a chance this time. By the way, the Subaru dealer never called us and the Chevy dealer called later that day after we'd made the deal with Molle. Does response time make a difference? It sure did this time. Thank you, Johnny Carlin. More

Linda was very helpful in handling the sale to me of a Rav4. She took lots of time to explain all the features and did an excellent job of handling my sale. Aaron in the service department has always Rav4. She took lots of time to explain all the features and did an excellent job of handling my sale. Aaron in the service department has always provided me excellent service on my Prius. He always goes above and beyond in assisting me. More

Our sales process began with Mary Witt. Mary was so Our sales process began with Mary Witt. Mary was so incredibly rude us, she was disrespectful, inconsiderate, unprofessional, spent almost no ti Our sales process began with Mary Witt. Mary was so incredibly rude us, she was disrespectful, inconsiderate, unprofessional, spent almost no time at all showing us how to use the many options on the car. Mary treated my fiance with total disregard, disrespecting both of us. She threw her notebook on her desk in a temper tantrum because we were not ready to close the car deal. She treated us so poorly that we walked out of the dealership and were ready to go to a different dealership to buy a car. Additionally, I had sent Mary four customers in the past, two of whom purchased vehicles,and she never even said thank you. Instead of leaving, we felt the dealership needed to know how she was treating customers, so we reportet her bad behavior to Jason McAfee, and asked for a new sales person, Bill Riehl, due to the fact that Bill had taken the time to show us amenities. Vicki Beatty gave us a quick overview of how to use some of the radio and phone options, but spent lest than 20 minutes with us. We felt rushed through the process and still did not fully understand many things about the Navigation system. She did not give us information on the SOS and we still have no idea what it is about or how to use it. We had an appointment with Kim Fortner, but she was too busy when we got there and she did not work with us. Bill Riehl was fabulous. He was curteous, respectful, professional, informative. Bill spent a great deal of time making sure he shared as much information as possible with us about the car. Bill's people skills are excellent, his customer service is excellent. Bill was great about follow-up and made us feel comfortable about asking questions. He never rushed us and made us feel like he valued us as customers. Bill is excited and confident about Toyota products and wanted to share that with us. Bill was nice enough to talk with us even when he had no exectation of working with us or receiving commission. He wanted us to know what a great car the Prius is. He explained so much more about the car and he is the one who sold us on the Prius in general and factored in on the decision to upgrade to the best Prius available. Bill exceded expectations in every way and we would recommend Bill to our family and friends. We could have bought the same car for 28,700 from Superior but came back to Bill instead and ended up spending 32K. One of the questions is would I recommend dealership. The answer is overall "no" I would not because of the experience with Mary. However, because of Bill Riehl I would send people to him. In summary, we bought a great car, a Prius 4, and we got what we wanted in a vehicle. We could have gone to Superior but because Bill was a great sales person, sincere, helpful, a nice person and knows the car, we returned to Molle. Thank you Bill!! More

Bill Riehl was terrific to work with. We were shopping to replace our 1999 Toyota 4Runner. We actually ran into Bill in the parking lot one evening and he kindly offered to assist us. He was knowledgeable ab replace our 1999 Toyota 4Runner. We actually ran into Bill in the parking lot one evening and he kindly offered to assist us. He was knowledgeable about the vehicle and when there was something he didn't know for certain he found the solution quickly. He made sure we were satisfied with our purchase. We had shopped previously at a more local Toyota dealership (where we had purchased our 4Runner) and didn't find the same level of service or knowledge there. My cousin recommended we try Molle. She had purchased her Rav4 there and was certain we would find what we were looking for, at the price we were looking for. We knew the Toyota Highlander was the vehicle that would most suit our needs. Bill Riehl was a pleasure to work with. If we again need another vehicle or if a friend or relative was looking for a Toyota I would certainly send them to Bill. Vicky helped program the Bluetooth and she was terrific. The staff also made it a point to introduce the head mechanic of the service department. I thought that was a really terrific idea. The gentleman who finalized the paperwork on our financing ( I believe his name is David) was great. He explained everything down to the last detail. Bottom line, the folks at Molle could have finalized the sale and escorted us to the door. They didn't. They handled every concern. We'll bring our business back to Molle. More

While I had my 2005 Prius at Molle's for service I wandered into the showroom to check out the new Prius 2011. Mr Rick McPherson quickly had me sitting in a new Prius and showing me new design featu wandered into the showroom to check out the new Prius 2011. Mr Rick McPherson quickly had me sitting in a new Prius and showing me new design features and options. I told him I wasn't ready to buy and had many questions. My husband had recently passed and I was a bit nervous about trade-in, financing etc. My husband and I had purchased 3 other vehicles from Molle in the last 12 years and felt Molle was where I would want to purchase my new car, but just felt hesitant. I returned to Molle two weeks later with a list of questions I would need answered before I would buy. Mr McPherson patiently answered my questions supplying additional information I didn't think to ask. He took my 2005 Prius and had it appraised for current value so we knew what I would need to finance. Because the monthly payments were more than I was comfortable with, he suggested leasing a Prius and carefully walked me through that process. It seemed like leasing was the way for me to go.I decided on a 2010 Prius because the numbers came out much better and it had everything I wanted. I'm very happy with my new car and especially pleased how Mr. McPherson made the experience pressure free and fun. More

This visit and overall new car purchase went as smooth as I could imagine - no pressure sales tactics, Anthony was very friendly, listened to our concerns about financing, he detailed the vehicles specs very I could imagine - no pressure sales tactics, Anthony was very friendly, listened to our concerns about financing, he detailed the vehicles specs very well and answered all questions we asked. Overall a Great experience and of course I love the Toyota Sequoia! More

Hi, I first came to Overland Park in December from Hi, I first came to Overland Park in December from Hawaii. I was looking for a cheap used car to buy and could not find anything. I stopped at a fe Hi, I first came to Overland Park in December from Hawaii. I was looking for a cheap used car to buy and could not find anything. I stopped at a few of the other local dealers on state line road and when they found out I had limited funds, their nice demeanor quickly changed to one of dismissal. I was about to give up when my friend said to try just one more and then she pulled into the Molle Toyota Scion dealership. I was greeted by Mr. Steve Hennecke who was very civil. I told him my situation and the amount of funds I had available and he simply said (without being dismissive), "what about leasing a car?". In my stress I had not even thought about it. Both my friend and I had agreed it was a good idea considering that once school is over (about three years) my wife and I will move back to Hawaii. Had it not been for Mr. Steve Hennecke at Molle Toyota, I would be walking to school and work everyday instead of driving in a new leased car. Another problem that I faced was that I was here alone and my wife had not arrived yet. Her signature was needed to sign the lease so instead of waiting and delaying the process furthur, they had the documents shipped to Hawaii overnight! My experience with car dealerships has never been good, but that changed at Molle Toyota and the hard work of Steve Hennecke. I have nothing but good things to say about their level of service. I just want to say thanks again to Molle Toyota Scion. Aloha! More

Best of best for autos in KC metro -- best web site search; best inventory; best sales process and best of all bests ... BEST PRICE! This dealership is ready and willing to work with you on the car rig search; best inventory; best sales process and best of all bests ... BEST PRICE! This dealership is ready and willing to work with you on the car right for do and the price that meets your target. We love our 2011 Prius and we love our new dealership Molle Toyota. More

Fifth vehicle we've puchased from Molle Toyota/Toyota Central since 1985. Had a good experience every time. Worked with Steve Hennecke this time, & enjoyed doing so. He looked thru the inventory in th Central since 1985. Had a good experience every time. Worked with Steve Hennecke this time, & enjoyed doing so. He looked thru the inventory in the front lot & way in the back to find the Prius II we were looking for. Also got a good financing deal from the dealership. More

Our Company has been doing buisness with the Molle Family for many years. Anna and Frank always make a point to take time to actknowledge us when we come in. Their people are a true reflection of them and t for many years. Anna and Frank always make a point to take time to actknowledge us when we come in. Their people are a true reflection of them and the standard they set for customer service. I would highly recommend this them to anyone in search for a vehicle. More