Mohegan Lake Volkswagen

To drive your car in to Mohegan lake VW for service, place looks great and state of the art and fast and 👍 to all staff place looks great and state of the art and fast and 👍 to all staff More

GREAT experience. Tom Nikolaj is knowledgeable, thorough and courteous. Nothing short of excellent. Steve Wells was also In the same category. This is the dealership of choice! I have already recomm and courteous. Nothing short of excellent. Steve Wells was also In the same category. This is the dealership of choice! I have already recommended to friends!!!! VThank you guys. More

Exceptional service and professionalism along with detail to workmanship The video of the 12- point inspection of the vehicle was hands down appreciated and no details were left in-addressed to workmanship The video of the 12- point inspection of the vehicle was hands down appreciated and no details were left in-addressed More

Justin and Mark were a pleasure to work with!!! It was such an easygoing process working with them. I highly recommend them. Love the car such an easygoing process working with them. I highly recommend them. Love the car More

Tom and the whole team at Mohegan Lake VW were excellent to worth. A very smooth process from beginning to end. We will be back! to worth. A very smooth process from beginning to end. We will be back! More

Everything from start to finish was simple. Scott and his team in the service department were efficient, professional and courteous. I have nothing but great things to say about them! team in the service department were efficient, professional and courteous. I have nothing but great things to say about them! More

VW Service and tire replacement Greg over at Mohegan Lake Audi/Volkswagen service helped me out big time and the service was quick and painless. I'm on my 3rd car from this dealersh Greg over at Mohegan Lake Audi/Volkswagen service helped me out big time and the service was quick and painless. I'm on my 3rd car from this dealership and they are always great!! More

Second vehicle purchased from Anthony ! This is my second vehicle purchased from Anthony at Mohegan lake VW. Anthony is a very knowledgeable salesman who sincerely has your best interest This is my second vehicle purchased from Anthony at Mohegan lake VW. Anthony is a very knowledgeable salesman who sincerely has your best interest in mind. The whole process from paperwork to pick up was probably the easiest one that I have had when purchasing a new vehicle. Both the sales and finance departments were very accommodating. I would recommend Anthony and this dealership to any body who's looking for an honest price with a salesman who's not going to fast talk you into a contract. Thanks again Anthony ! More

Dishonest Dealership My father passed away on February 1, 2019 after suffering a terrible fall. He leased a Jetta at the very end of September 2018. He had this car for My father passed away on February 1, 2019 after suffering a terrible fall. He leased a Jetta at the very end of September 2018. He had this car for barely 4 months. I called the dealership in good faith after my father died and spoke with Mark Hagerty who is the Sales Manager. Mark recommended my sister and I get the car inspected and he gave me a number to call. I called and held for over an hour and half--nobody answers at this number and you cannot leave a message. I let my sister know the best we could do is take photos of the interior and exterior of the car. She brought the car in and explained that to Mark who suddenly said the inspection was REQUIRED. That is not what he told me. We lost our beloved father and Mark flat-out lied to me and was making things tough for us. Mark finally told my sister he would accept the car because his hands were tied as he tried to call the inspection # and also did not get through. A few weeks have gone by and Volkswagen mailed me a letter stating that they can charge extra if there is excessive wear and tear on the car. There was not excessive wear and tear but but I have no doubt Volkswagen will claim there is. My father had this car for barely 4 months. Ford and Mercedes forgive leases when a person dies. Volkswagen not only doesn't but they will put a grieving family through the ringer as we are experiencing. I am contacting the media and every government and consumer agency I can to report the dishonest business practices of this dealership. More