Mohawk Honda - Service Center

Friendly, Welcoming, knowledgable Had a wonderful experience at Mohawk Honda while getting my snow tires put on for this supposed atrocious winter we are expecting. It was my first tim Had a wonderful experience at Mohawk Honda while getting my snow tires put on for this supposed atrocious winter we are expecting. It was my first time visiting this dealership (I am very picky about where I take my Civic Si). As soon as I pulled into the service drive, Brian immediately greeted me and took my information and listened to all my outrageous requests. He wrote up my repair order and informed me of the multi point inspection that was going to be checked over on my vehicle. Kate Lott, who appeared to be the "Director of Fixed Operations" according to her name tag, came over while Brian was explaining the process to me just to say hello and make sure I was having a positive experience. I really liked that because it is rare these days to have a "higher up" getting involved with customers. Most places I have had tires installed at have taken hours. I was in and out of there in an hour! After I paid, Jeremy asked me if there was anything else I had a question about. I mentioned I had an aftermarket blue tooth kit installed, but was having trouble keeping my phone connected. He was very friendly and knowledgable and reset my iPhone to stay connected. I haven't had a problem since! I absolutely loved the follow up call I received from Laurie. She was so friendly and seemed genuinely interested in my visit and what I had to say. Most follow up calls I have received in the past were from machines. It was nice to hear a real person on the phone who wanted to make sure I had the best experience I could. Of course I did have a WONDERFUL experience and I would definitely recommend Mohawk Honda to all of my friends no matter what make or model vehicle they drive! I cannot rave enough about Mohawk Honda's service department. I will DEFINITELY be back for the rest of my service needs! More

Good staff/service :) i bought my new car from here (CRV) and I can't explain how homey it was at the dealership! It was quite a pressureless buying experience and was happ i bought my new car from here (CRV) and I can't explain how homey it was at the dealership! It was quite a pressureless buying experience and was happy with all of the employees i dealt with. John was a professional salesmen and lindsay was pleasant to do my finances with! When my droid wouldn't connect to my car, i immediately went in and was directed to a young man who mentioned this website to me. Mr. ecker is a class act. By the end of my trip to the dealership, my phone was paired to my car and i was able to actually answer my sons phone calls! Thank you John, Lindsay, and jeremy. Its so nice knowing that I have helpful people so close to home. You guys will definitely get my recommendation in the future! More

Fantastic First Service Experience I brought my 2011 Acura MDX into Mohawk for service this week (new tires, A13 service and alignment). It was the first time I have let anyone other th I brought my 2011 Acura MDX into Mohawk for service this week (new tires, A13 service and alignment). It was the first time I have let anyone other than my Acura dealer service my vehicle. I had the distinct pleasure of dealing with Lisa Valentino. Lisa was professional, knowledgeable, thorough, courteous and friendly. She was an absolute joy to deal with. What most impressed me about Lisa was that she made me feel special. It was refreshing. It was also a nice change to see Service folk who smile. The work was done quickly and expertly - an overall wonderful experience. More

Love Mohawk Honda The team members at Mohawk Honda are so friendly, it's a pleasure to go there! I went in for car service and waited as the work was done. My sales r The team members at Mohawk Honda are so friendly, it's a pleasure to go there! I went in for car service and waited as the work was done. My sales rep Chris and Nick the manager were so friendly when they saw me waiting! You truly feel like you are the most important person there! Service was done so quickly! Every time I go there it's a pleasure! More

Quick and painless My experience was very pleasant at Mohawk Honda. I ended up needing some B maintenance and Brian got me right in, the price was reasonable and all of My experience was very pleasant at Mohawk Honda. I ended up needing some B maintenance and Brian got me right in, the price was reasonable and all of the staff their treat you like family. I went to pick up later at night and Jeremy promptly gave me an in depth review of the completed services, and sent me on my way. I am very pleased by the way you are treated at Mohawk Honda! I don't go there feeling like I am going to get sold something I don't need. More

Excellent Service My experience at Mohawk Honda has always been excellent! Nick Franzese is a first-class professional in whom I have great trust in knowing that my all My experience at Mohawk Honda has always been excellent! Nick Franzese is a first-class professional in whom I have great trust in knowing that my all of service needs will be addressed. More

Great staff, best dealership I know of Can't say anything bad about Mohawk Honda. Everytime I visit they extend their utmost professionalism and friendliness. Coffee and free wifi is just t Can't say anything bad about Mohawk Honda. Everytime I visit they extend their utmost professionalism and friendliness. Coffee and free wifi is just the tip of the iceberg here. Love you guys! More