Mohawk Honda - Service Center

Took care of our needs and lstened to what our concerns were Brian explained everything and took the time to make sure i was comfortable and understood what was happening. This makes me want to return in order t Brian explained everything and took the time to make sure i was comfortable and understood what was happening. This makes me want to return in order to make sure i don't feel like im being taken advantage of.. More

Great service, helpful people I've been to Mohawk Honda three times, and each time has been a great experience. Their service is thorough, and the staff is friendly, helpful, and e I've been to Mohawk Honda three times, and each time has been a great experience. Their service is thorough, and the staff is friendly, helpful, and efficient, and went out of their way to put a smile on each face in the waiting room-albeit if the singing staff made everyone a little curious for their sanity. =] Thank you! More

Service Department-Above and Beyond to Please me! Lisa Valentino and her staff at the service department really know how to care for their customers! I was there for service on my Honda and it was Lisa Valentino and her staff at the service department really know how to care for their customers! I was there for service on my Honda and it was great! They did everything I needed but then exceeded my expectations in so many ways! They always are ready to accommodate the customer's needs so having your vehicle serviced is pain free! Thanks-you guys rock! More

Thanks for the great service! Frank Cupernall was great! Kept me up-to-date, got me a loaner and worked on the price by finding used parts for my 12-year-old car. Frank Cupernall was great! Kept me up-to-date, got me a loaner and worked on the price by finding used parts for my 12-year-old car. More

Nicole Kearbey - Excellent Service Advisor I brought in my Honda Element for service recently and Nicole was extremely helpful; courteous and knowledgeable. Through what was a problematic episo I brought in my Honda Element for service recently and Nicole was extremely helpful; courteous and knowledgeable. Through what was a problematic episode I had nothing but good experiences with this service center, and Nicole in particular. I would heartily recommend their services. More

Thanks to Service Department - Jeremy Ecker To Whom may concern, I am speaking about my experience with Mohawk Honda from purchase last year of my 2014 Civic Si car. Every time I was there for To Whom may concern, I am speaking about my experience with Mohawk Honda from purchase last year of my 2014 Civic Si car. Every time I was there for the service. Mr. Jeremy Ecker would do his best to meet my requirement. First 2 times, when I went to Honda for service, Jeremy Ecker, would walk to my car to take the information. I feel I am a VIP (May 30, 2014 and Jan 7, 2015) Third time Feb 23, 2015, I got Douglas Glass’s support. Good job as well. Forth time, in May, I was to get an estimate; Thanks to Jeremy, he helped to make an appointment with Patti Ferris-Kiskis. Fifth time, on June 6, 2015, Need inspection, Thanks to Jeremy’s service, quick and easy DONE. Sixth time, in August, my tire pressure low light was on, Thanks to Doug’s service. Seventh time, Sep 25. my tire pressure low light was on, my co-worker told me it's possible I got a nail in my tire. Thanks to Jeremy’s kindness and excellent service. My experience in Honda, I would like to say Jeremy and Douglas deserve to get promoted to be a team leader or manager in the service department. I deeply appreciate their attitude and manner, Sincerely, Vicki Chen PS, I rated this service center to be "EXCELLENT" because of Jeremy and Douglas. More

'Enjoyed the experience Service was done in a little over one-half hour. The overall environment is very cordial and friendly. My service advisor, Nicole Kearbey, was terri Service was done in a little over one-half hour. The overall environment is very cordial and friendly. My service advisor, Nicole Kearbey, was terrific! Thanks, Nicole! More

Great service on short notice under trying circumstances. I have a 2000 Honda Odyssey that we bought new from Mohawk Honda. It's given us good service for years. On Monday, Aug. 31, I was driving around tryi I have a 2000 Honda Odyssey that we bought new from Mohawk Honda. It's given us good service for years. On Monday, Aug. 31, I was driving around trying to get some errands done. I'd stopped at a store, and when pulling into a parking space, I heard a big "ker-thunk" and the steering got very, very hard. I freaked. We needed that van to be working! We were taking our kid back to college, with all her stuff, on Tuesday. There would have been some Major Problems if we didn't have a vehicle that could accommodate us as well as her stuff. I called Mohawk Honda, and was told that they were backed up, and couldn't necessarily guarantee that they'd look at the car on Monday. I drove over anyway. Nicole Kearbey was our service advisor. She couldn't fix the car immediately, but she did the next best thing, and arranged for us to rent a 2015 Odyssey. This gave us the space capacity we needed. It was quite a treat to drive a car with only 5000 miles on it, rather than our own, with 181K. She knew we had to take it for a couple of days, and a long ride (around 300 miles, there and back), and had no problem with making this happen for us. Her demeanor was "Of course we can get this done! If not that particular van, we'll find you something." From coming in frantic, I left confident and smiling. (And, by the way, the move=in was smooth as well.) Our own vehicle is now possessed of a new power steering fluid pump and lines to it. Everything seems to be working as it should. This in spite of the fact that the engine compartment had power steering fluid sprayed everywhere. More