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Mohawk Chevrolet - Service Center

Ballston Spa, NY

4.6
1,191 Reviews

1,191 Reviews of Mohawk Chevrolet - Service Center

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September 26, 2024

This was an easy visit. It was only to put new badging on my vehicle. More

by STEVEMETZ02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Vitti
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

So far my experience has been great from sales and service very happy with my purchase More

by PDERRICO74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Lokie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Mohawk Chevrolet responded

Thank you for sharing your experience! We're so glad to hear that both our sales and service teams have provided you with a great experience, and we're thrilled that you're happy with your purchase. At Mohawk Chevrolet, we go out of our way to please you, and your satisfaction is our top priority. If there’s anything else we can assist you with, don’t hesitate to let us know!

September 24, 2024

Great customer service. Awesome people to deal with and the buying process was very easy. More

by GAVIN8245
Recommend Dealer
Yes
Employees Worked With
Derek Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Mohawk Chevrolet responded

Thank you for sharing your experience! We're so glad to hear that both our sales and service teams have provided you with a great experience, and we're thrilled that you're happy with your purchase. At Mohawk Chevrolet, we go out of our way to please you, and your satisfaction is our top priority. If there’s anything else we can assist you with, don’t hesitate to let us know!

September 24, 2024

Great service! Friendly professionals! Reasonable prices! I would recommend Mohawk Chevrolet to anyone that is looking for a car or service. More

by YSL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Corbett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melisa St. Louis
Sep 24, 2024 -

Mohawk Chevrolet responded

Thank you for your wonderful review! We're delighted to hear that you enjoyed our service, found our team friendly and professional, and appreciated our reasonable prices. At Mohawk Chevrolet, we go out of our way to please you, and it means a lot to us that you'd recommend us to others for their car or service needs. If there’s anything else we can do for you, don’t hesitate to reach out!

September 24, 2024

the negative thing was my car was not washed; it was sitting in the garage after the work was done; they took it out of the garage drove around & brought back an unwashed car. Sometimes it is the smalle More

by MSCATKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Mohawk Chevrolet responded

Thank you for your feedback. We sincerely apologize for missing the car wash during your service visit, as we understand how small details like this can make a big difference. At Mohawk Chevrolet, we go out of our way to please you, and we regret that we didn’t meet your expectations in this instance. We appreciate you bringing this to our attention and will use your feedback to improve our service. Please reach out to our Service Manager Robert Newton at rnewton@mohawkchevrolet.com or 518-934-4339 so we can work with you to take care of this situation. Thank you for your time.

September 24, 2024

Was very friendly and helpful during the visit and washed vehicle after the service was surprised but appreciated More

by DAGNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Vitti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Mohawk Chevrolet responded

Thank you for your kind words! We're happy to hear that our team was friendly and helpful during your visit, and we’re glad you appreciated the complimentary vehicle wash after your service. At Mohawk Chevrolet, we go out of our way to please you, and it's always nice to surprise our customers with a little something extra. If there's anything else we can do for you, don’t hesitate to reach out!

September 20, 2024

Not sure where this survey is coming from? I don’t know who Dominick is and had no immediate interaction with him. More

by STEVEMETZ02
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Vitti
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

I really can't say enough good things about Mohawk. It was a memorable car buying experience. I went in initially for what I thought would just be a service visit. When I got my estimate, I decided it More

by DECORBYDONNA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Smith, Nate, Jay
September 20, 2024

Truck was towed in with no steering told representative that I was going out of town and they could keep the truck until I got back never heard from service department I called several times inquiring abou More

by cjcolt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Vitti
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

Jay was very professional and pleasant. He thoroughly explained everything to me. I really enjoyed my experience with Mohawk Chevrolet! More

by JUNE.LAJEUNESSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Spoor
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