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Mohawk Chevrolet - Service Center
Ballston Spa, NY
1,241 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,241 Reviews of Mohawk Chevrolet - Service Center
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November 25, 2024
Every time I come in I leave feeling like everyone has known me forever. Top notch customer service! known me forever. Top notch customer service! More
by NAOMIRN34
Verified CustomerEmployees Worked With
November 25, 2024
Service Department Associates always provides great coatomer and technical support. I have been a long-time customer, and each visit is a positive experience. Also, during the visit of 11/22/24, Alyssa coatomer and technical support. I have been a long-time customer, and each visit is a positive experience. Also, during the visit of 11/22/24, Alyssa kept me fully informed with respect what service was being provided and the time it would take. Additionally, she provided a quote for new tires and explained the pricing. More
by kgoodheart
Employees Worked With
November 22, 2024
My experience was very smooth and pleasant. I would highly recommend doing business here if you want a Chevy. I would highly recommend doing business here if you want a Chevy. More
by COURTNEY.BECKER0
Employees Worked With
November 22, 2024
Problem not corrected - Check engine light came back on the evening after vehicle was picked up. Will run a couple days to go through a couple more heat-up and cool-down cycle to see if it clears, then re the evening after vehicle was picked up. Will run a couple days to go through a couple more heat-up and cool-down cycle to see if it clears, then return. More
by LUMPY_BL
Employees Worked With
November 20, 2024
We had our Volt in for an oil change and NY inspection. The car was also checked for a previous DTC. Jay kept us informed and we picked up the car at the end of the day. The car was also checked for a previous DTC. Jay kept us informed and we picked up the car at the end of the day. More
by LEONARD.KAPLANII
Employees Worked With
November 15, 2024
Timely check in, waiting area is clean and spacious, WiFi services were available, donuts in kitchenette Brought car in with oil change with tire rotation, cabin air filter replacement and wiper replacemen services were available, donuts in kitchenette Brought car in with oil change with tire rotation, cabin air filter replacement and wiper replacement. Upon arrival was told I needed an alignment and engine air filter replacement. I advised him to proceed with those. After “completion”, I drove home and the car was pulling to the left (which it was not doing so prior to bringing it in) and it was obvious an alignment was not done or done incorrectly. I called the dealership on the ride home and was told by Siterra that she will notify Patrick as well as the manager and someone would call me as soon as possible (this was at 10:45 am). I also noticed the PSI on all 4 tires was between 28-31- well below the recommended 35 PSI. I didn’t receive a call back and at 5:30 I emailed Greg Rivers (lead service advisor). He responded to my email (while he is on vacation) and forwarded it to the service manager. The next day, I received an email response from Robert Newton stating he attempted to call me but it went straight to voicemail (I had no missed calls or voicemails). I called him back and he was unavailable, so I left a message. He emailed me again and stated the same. (Again- no missed calls/voicemails. I called my cell from my work phone- I had no issues reaching my cell phone). I called him again and he was in a meeting or with a client. I left him another message and emailed him stating I will bring the car back on Monday morning. I was charged $580.15 and I am not certain what services were actually performed. I am very disappointed with this experience. I now have to take time off from work to bring the vehicle back in to have this rectified. More
by tbalzer1
Employees Worked With
