Mohawk Chevrolet - Service Center

Craig is always helpful and great communicator. An employee just returned from a service visit and worked with Jay. His reply was that it was a great service experience, and that the service wa An employee just returned from a service visit and worked with Jay. His reply was that it was a great service experience, and that the service was performed in an punctual manner. He relayed that "it is a great operation up there!" More

Made appointment and work completed in timely manner. Caleb was attentive, calling me when work was completed and made sure I was able to locate my vehicle when I went to pick it up. Caleb was attentive, calling me when work was completed and made sure I was able to locate my vehicle when I went to pick it up. More

As always there when you need them,great service,great people,do their job well,and know what they are doing,great teamwork,thanks guys and gals. people,do their job well,and know what they are doing,great teamwork,thanks guys and gals. More

Very friendly and professional service. In addition to my original service requirements I was advised at check in of other services that would be beneficial and were arguably “overdue “. In addition to my original service requirements I was advised at check in of other services that would be beneficial and were arguably “overdue “. I accepted/added two of the three recommendations. More

Derek and I stayed in touch for over two years while I transitioned into retirement. He gave me my space and allowed me time to feel ready to purchase a new truck. When the time came, he had both the rig transitioned into retirement. He gave me my space and allowed me time to feel ready to purchase a new truck. When the time came, he had both the right vehicle and deal to make my purchase feel like the right thing for me. More

Was a little concerned/upset when my first appointment (made online) was cancelled and was rescheduled for 2 days later because the software safety recall was going to take two hours. I will call next ti (made online) was cancelled and was rescheduled for 2 days later because the software safety recall was going to take two hours. I will call next time for service via phone. It was more than made up for after being serviced by Patrick Lynch. He was more than cordial and helpful and I left that day feeling much better about Mohawk Chevrolet. In addition, the lady at the front greeting desk (not sure of her name) is an asset for this dealership. Always friendly and helpful every time I visit. I will get her name on my next service visit! More

I set up an appointment on the phone to get my oil changed and a check engine light checked out. The woman on the phone said that I will have to leave my truck there for up to 2 days for the check eng changed and a check engine light checked out. The woman on the phone said that I will have to leave my truck there for up to 2 days for the check engine light. She said," that might change, the person checking you in will let you know". I checked in and was told nothing about leaving the truck there. Probably my fault for not asking. 2 hours went by (typical for an oil change) and I didn't hear anything. I asked if she could come see me when she had a moment. She got busy then I asked her again about an hour later if she could check on the truck. She forgot about me. She checked the computer and told me that the truck would have to be left there for at least a day and that she didn't know that I stayed there. What a mess. I called DeNooyer, they are getting me in tomorrow morning and said I should have the truck back the next day if the check engine light is not to serious. To me, Northstar Chevrolet was so much better, I wish they never sold out. Me and my family (Chevy owners) will go somewhere else for service and new vehicles. More

Both Patrick and Mohawk have made owning my Chevy a pleasure, they also have made the process of having my car serviced smooth and easy. pleasure, they also have made the process of having my car serviced smooth and easy. More

Good group of people. I am always taken care of when I need to stop in for service. I am always taken care of when I need to stop in for service. More

Every time I come in I leave feeling like everyone has known me forever. Top notch customer service! known me forever. Top notch customer service! More