Mohawk Chevrolet - Service Center
Ballston Spa, NY
1,191 Reviews of Mohawk Chevrolet - Service Center
Mohawk Chevy is always pleasant to work with, clean, and an enjoyable atmosphere. Making my service appointments are painless. an enjoyable atmosphere. Making my service appointments are painless. More
They are very friendly and helpful when it comes to service needs or buying a vehicle. service needs or buying a vehicle. More
There was little to no communication regarding the repair work I requested on my vehicle. Even after attempting to check in after 90 min, I was asked to leave a message for my service advisor. After getting work I requested on my vehicle. Even after attempting to check in after 90 min, I was asked to leave a message for my service advisor. After getting no response after 45 min, I had to recall to get an update. Almost 2.5 hours past my appointment, no work was actually done, and it cost me $100. The poor communication and lack of follow up was very disappointing. More
Quick response to my concerns. Prompt repair of the issue. Provided a loaner vehicle which made things easier. Prompt repair of the issue. Provided a loaner vehicle which made things easier. More
Took my 2023 Chevy Colorado in for the 2nd time it has died in my driveway. Same issue as the first time, died due to an update in the background draining my battery overnight. Update was forced through, died in my driveway. Same issue as the first time, died due to an update in the background draining my battery overnight. Update was forced through, battery checked and sent on my way. Not necessarily putting the blame on Mohawk Chevy but the fact there is no actual FIX to this and I have a brand new vehicle I can't reliably count on to start in the morning is nothing short of ridiculous. This is my 5th and potentially last GM vehicle. More
Had some issues about my extended warranty I paid for but after management went back through video records they were very polite and helpful. Glad they were willing to take the extra step to make things righ after management went back through video records they were very polite and helpful. Glad they were willing to take the extra step to make things right. That in my opinion makes them a trustworthy business More
Informative, friendly, low pressure service sales. They are very transparent and understanding. Great explanation of the next steps They are very transparent and understanding. Great explanation of the next steps More
All the people were excellent and the dealership facility is in a really great location. is in a really great location. More
It is always a professional and pleasant experience when dealing with the staff at Mohawk Chevrolet. dealing with the staff at Mohawk Chevrolet. More