Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mohawk Chevrolet - Service Center
Ballston Spa, NY
1,208 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,208 Reviews of Mohawk Chevrolet - Service Center
Sort by
November 22, 2024
My experience was very smooth and pleasant. I would highly recommend doing business here if you want a Chevy. I would highly recommend doing business here if you want a Chevy. More
by COURTNEY.BECKER0
Verified CustomerEmployees Worked With
November 22, 2024
Problem not corrected - Check engine light came back on the evening after vehicle was picked up. Will run a couple days to go through a couple more heat-up and cool-down cycle to see if it clears, then re the evening after vehicle was picked up. Will run a couple days to go through a couple more heat-up and cool-down cycle to see if it clears, then return. More
by LUMPY_BL
Employees Worked With
November 20, 2024
We had our Volt in for an oil change and NY inspection. The car was also checked for a previous DTC. Jay kept us informed and we picked up the car at the end of the day. The car was also checked for a previous DTC. Jay kept us informed and we picked up the car at the end of the day. More
by LEONARD.KAPLANII
Employees Worked With
November 15, 2024
Timely check in, waiting area is clean and spacious, WiFi services were available, donuts in kitchenette Brought car in with oil change with tire rotation, cabin air filter replacement and wiper replacemen services were available, donuts in kitchenette Brought car in with oil change with tire rotation, cabin air filter replacement and wiper replacement. Upon arrival was told I needed an alignment and engine air filter replacement. I advised him to proceed with those. After “completion”, I drove home and the car was pulling to the left (which it was not doing so prior to bringing it in) and it was obvious an alignment was not done or done incorrectly. I called the dealership on the ride home and was told by Siterra that she will notify Patrick as well as the manager and someone would call me as soon as possible (this was at 10:45 am). I also noticed the PSI on all 4 tires was between 28-31- well below the recommended 35 PSI. I didn’t receive a call back and at 5:30 I emailed Greg Rivers (lead service advisor). He responded to my email (while he is on vacation) and forwarded it to the service manager. The next day, I received an email response from Robert Newton stating he attempted to call me but it went straight to voicemail (I had no missed calls or voicemails). I called him back and he was unavailable, so I left a message. He emailed me again and stated the same. (Again- no missed calls/voicemails. I called my cell from my work phone- I had no issues reaching my cell phone). I called him again and he was in a meeting or with a client. I left him another message and emailed him stating I will bring the car back on Monday morning. I was charged $580.15 and I am not certain what services were actually performed. I am very disappointed with this experience. I now have to take time off from work to bring the vehicle back in to have this rectified. More
by tbalzer1
Employees Worked With
November 14, 2024
Jay and Ashley were excellent! Professional, polite and patient. Branden honored our original deal to replace the car mats and upgraded them to All Weather. All these things, and t Professional, polite and patient. Branden honored our original deal to replace the car mats and upgraded them to All Weather. All these things, and the superior hospitality environment offered, will keep me coming back for my fourth vehicle. Thanks Dave Moulton More
by DMOULTON63
November 14, 2024
Everyone is a pleasure to deal with and the job was done quicker than expected quicker than expected More
by J.BROE65
Employees Worked With
November 13, 2024
Bought a used Chevy equinox. Had for 3 months drove less than $1000 miles and had to have struts replaced. This never should have happened. The car was not thoroughly checked Had for 3 months drove less than $1000 miles and had to have struts replaced. This never should have happened. The car was not thoroughly checked before selling. More
by KW81928192
Employees Worked With
