Mohawk Chevrolet - Service Center

The work was fine, but the process of making the appointment online was a ridiculously complicated and frustrating process that took way too much time to work and to work around. I rightly wondere appointment online was a ridiculously complicated and frustrating process that took way too much time to work and to work around. I rightly wondered, who is minding the store here and seeing what is actually going on? The single most important thing with online stuff is simplicity and navigability - two things glaringly not present in your "make a service appointment" function. The second most important thing is for you, the owner, to ROAD-TEST whatever it is you're trying to do: What does the CUSTOMER experience when trying to do thus and such? It was so obvious that no one's minding the store here, which very nearly sent me to .... another store. Watchwords: SIMPLE. EASY. INTUITIVE. Oh- and since your feedback page won't let me post this without picking a name from the service department that I don't remember (there's a problem right there), I will just randomly pick one. I have no idea who I worked with, and does it necessarily matter? Regardless, I gave a "5". Are your neurons clicking? More

Aelyn was terrific to work with during my appointment for service! Efficient, courteous and professional! service! Efficient, courteous and professional! More

I love this dealership! Everyone is so Friendly. The service department is prompt. Clean building makes you want to sit and relax in their spacious waiting room. Everyone is so Friendly. The service department is prompt. Clean building makes you want to sit and relax in their spacious waiting room. More

She was great. She helped me set up the car settings. She took her time so I understood. She helped me set up the car settings. She took her time so I understood. More

Love the dealership just alittle disappointed with not being able to get whats happeninng with my car being able to get whats happeninng with my car More

Great customer service answering the phone! Craig, Service Dpt., responded immediate pointing out items covered under warranty and addressed service needed. Quick turn around. Very satisfied! T Craig, Service Dpt., responded immediate pointing out items covered under warranty and addressed service needed. Quick turn around. Very satisfied! Thank you again to the Team at Mohawk! More

Craig and Jay made our recent service visit easy and convenient. The vehicle was service as requested, and returned promptly convenient. The vehicle was service as requested, and returned promptly More

Jay Spoor was a great help when I got my car serviced! He got it through the shop promptly and made the process smooth and easy! He got it through the shop promptly and made the process smooth and easy! More

Alyssa was awesome! ! I will definitely look forward to working with her in the future!! ! I will definitely look forward to working with her in the future!! More

I’ve been a long standing customer of denooyer and when I needed them most, they weren’t there. Mohawk Chevy not only assisted me right away with my issue, they put me into a new vehicle. The customer supp needed them most, they weren’t there. Mohawk Chevy not only assisted me right away with my issue, they put me into a new vehicle. The customer support is second to none! More