Mohawk Chevrolet - Service Center

Mohawk Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our staff, especially Melissa. It's wonderful to know that our service stood out and that you found it friendlier than your previous experiences . At Mohawk Chevrolet, we go out of our way to please you, and we're delighted to have exceeded your expectations. If you need anything else or have any further questions, please don't hesitate to reach out. Thank you once again for choosing Mohawk Chevrolet!

Mohawk Chevrolet responded

Kim! Thank you for your incredible review! We're thrilled to hear that you consider Mohawk Chevrolet the absolute best place to get a vehicle. It means the world to us that our team goes above and beyond to provide a classy and professional experience. Your loyalty and kind words are greatly appreciated, and we're honored to have earned your trust. If you need anything else or have any further questions, please don't hesitate to reach out. Thank you once again for choosing Mohawk Chevrolet—there's no place we'd rather have you!

Mohawk Chevrolet responded

Thank you for sharing your experience, and we sincerely apologize for the inconveniences you encountered with your recent truck purchase and service. We appreciate your honesty and are glad to hear that our service staff was friendly and worked to make things right, but we understand how frustrating these issues must have been. The brake fluid left on your fender, the unresolved brake monitor light, and other oversights during the vehicle check should not have happened, and we apologize for these lapses in quality. At Mohawk Chevrolet, we go out of our way to please you, and we regret that your experience didn’t reflect our commitment to thorough and professional service. We will address this with our team to prevent similar issues from happening in the future. If there’s anything we can do to regain your trust, please reach out to Rob Newton our Service Manager at rnewton@mohawkchevrolet.com Thank you again for your feedback, and we hope to have the opportunity to make things right.

Mohawk Chevrolet responded

Thank you for your wonderful review! We're delighted to hear that our team was very helpful and knowledgeable, assisting you in making your decision on your new car. At Mohawk Chevrolet, we go out of our way to please you, and it's great to know we met your expectations. If you need anything else or have any further questions, please don't hesitate to reach out. Thank you once again for choosing Mohawk Chevrolet!

Mohawk Chevrolet responded

Thank you for your kind words and for sharing your experience with us! We're thrilled to hear that everything was perfect as usual and that our team was professional and courteous. At Mohawk Chevrolet, we go out of our way to please you, and it's wonderful to know we've consistently provided you with excellent service. If you need anything else or have any further questions, please don't hesitate to reach out. Thank you once again for choosing Mohawk Chevrolet!

Mohawk Chevrolet responded

Thank you for your kind words! We're thrilled to hear that your experience with our customer care was excellent, from the appointment time to checking in and getting your car back from service. At Mohawk Chevrolet, we go out of our way to please you, and it's great to know we met your expectations. If you need anything else or have any further questions, please don't hesitate to reach out. Thank you once again for choosing Mohawk Chevrolet!

Mohawk Chevrolet responded

Thank you, Jim for sharing your initial experience with us! We're glad to hear you found our new facility convenient and close to home. At Mohawk Chevrolet, we go out of our way to please you, and we hope to continue providing excellent service on all your future visits. If you need anything else or have any further questions, please don't hesitate to reach out. Thank you once again for choosing Mohawk Chevrolet!

Mohawk Chevrolet responded

Thank you for sharing your feedback! We're thrilled to hear that your overall experience was excellent. At Mohawk Chevrolet, we go out of our way to please you, and your suggestion about our advisor introducing himself upon arrival is valuable to us. We will address this to ensure we continue providing top-quality service. If you need anything else or have any further questions, please don't hesitate to reach out. Thank you once again for choosing Mohawk Chevrolet!

Mohawk Chevrolet responded

Thank you for your fantastic review! We're delighted to hear that you received excellent service and that our team was quick and efficient. At Mohawk Chevrolet, we go out of our way to please you, and we're thrilled to know that our service exceeded your expectations. If you need anything else or have any further questions, please don't hesitate to reach out. Thank you for recommending us!

Mohawk Chevrolet responded

Thank you for your wonderful review! We're delighted to hear that you enjoyed our beautiful new facility, clean and comfortable restrooms, and waiting room. It's great to know that our friendly and knowledgeable sales staff made the transfer of ownership from your trade-in to your new vehicle fast and easy. If you need anything else or have any further questions, please don't hesitate to reach out. Thank you once again for choosing Mohawk Chevrolet!