Mohawk Chevrolet - Service Center

Internet scheduling I Scheduled my appointment online and took the first available appointment (7:00am) and when I arrived I was told that techs do not arrive until 8. Th I Scheduled my appointment online and took the first available appointment (7:00am) and when I arrived I was told that techs do not arrive until 8. Thankfully as soon as the first tech arrived he was able to complete the oil change and recall but I think that it should be changed on the website so the individuals waiting for their car are not waiting more than an hour. I’m thankful that the tech arrived early and was able to get out within a timely manner. More

Not happy Body shop replaced bumper and rear passenger side light fixture. The white light part on the left side wasn't working but was working before it went Body shop replaced bumper and rear passenger side light fixture. The white light part on the left side wasn't working but was working before it went in to get fixed. When I went in for inspection and them to "fix" the light, they said it was blown and replaced the bulb. The light is still not working. I will be bringing it back again when I can to see what the actual problem is. It worked before I got hit, worked while I was waiting to get repairs done and they put new bumper on and now it doesn't work. They've always been great to deal with, but I'm getting a little annoyed. I work 2 jobs and Saturdays are my only days off and I spent 3 hours there the last time waiting.. before that, I had a rental for 2 days.. More

Dave has worked on my vehicles for 20 years know. He is honest and true to his work and always knows what is wrong. His many years of experience lead to proper assessments of all issues every time I bring honest and true to his work and always knows what is wrong. His many years of experience lead to proper assessments of all issues every time I bring my car in. Make sure to ask for Dave!! More

Over delivered This was my second trip to Mohawk Chevrolet in a month with my daughters car. The service issues, on both visits, were quickly taken care of and I w This was my second trip to Mohawk Chevrolet in a month with my daughters car. The service issues, on both visits, were quickly taken care of and I was on my way. Thank you Mohawk Chevy! More

Effective and timely servicing with excellent service Warm welcome by the front desk lady with accurate questioning and provided details of the parts covered under warranty. I was told to wait for inspe Warm welcome by the front desk lady with accurate questioning and provided details of the parts covered under warranty. I was told to wait for inspection for problem diagnosis and got timely feedback and got the car serviced early than the estimated time. Very much pleased with the servicing team! More

Efficient and reasonable Had a strange problem with heat in my car, and needed a new key. Got an appointment slot about three days out. When I showed up they claimed it wou Had a strange problem with heat in my car, and needed a new key. Got an appointment slot about three days out. When I showed up they claimed it would take an hour of labor to program the key to the car. When I told them that was incorrect, they “realized”? that there was no labor charge for this kind of key on this car. Other than that they diagnosed and solved my problem with the heater quickly and I had the car back the same day. Which is about all you can ask for. More

Great Service and parts center Great experience dealing with Mohawk Chevrolet and parts center. They were able to accommodate me on short notice when all the other Chevy dealerships Great experience dealing with Mohawk Chevrolet and parts center. They were able to accommodate me on short notice when all the other Chevy dealerships in the area were booked out 2+ weeks. Will definitely return. More

Excellent service! Jamie and Craig were helpful as always, great service department and staff. I definitely trust what they say and needs for my vehicle. Highly recomme Jamie and Craig were helpful as always, great service department and staff. I definitely trust what they say and needs for my vehicle. Highly recommend to all. More

Old customer Welcome to your new dealership. I am sure you will be very successful. I am a customer at this dealership for over 20 years both business and personal Welcome to your new dealership. I am sure you will be very successful. I am a customer at this dealership for over 20 years both business and personal. I have known Craig and Kayla for many years and they are great. They know Me by my first name and even by my voice over the phone. Always great personal service and service on my vehicles. These two are rock stars in my eyes. They are assets to the dealership. Pricing for service always reasonable and wait times acceptable. Again good luck and I hope you have a stellar 2020. More

Kelly makes you feel like a family member like you know her all your life but yet very business add a five stars she gets off at 5 her all your life but yet very business add a five stars she gets off at 5 More