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Mohawk Chevrolet - Service Center
Ballston Spa, NY
1,250 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,250 Reviews of Mohawk Chevrolet - Service Center
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April 23, 2020
Convenient service. Scheduled an appointment for 830 am. I was able to drop my vehicle off at 5:30 the night before and I drive into garage to leave the vehicle. I was Scheduled an appointment for 830 am. I was able to drop my vehicle off at 5:30 the night before and I drive into garage to leave the vehicle. I was called at 11 am that my vehicle was ready. They were able to take payment over the phone so I could just pick up vehicle later that day. This was really appreciated as I am a Kidney Transplant Patient that is high risk due to the covid19 virus. They cleaned inside vehicle thoroughly and it was a great experience at the service department. More
by AMCAT
Verified CustomerEmployees Worked With
April 20, 2020
Service was awesome on 4/18/2020. All of my needs were addressed promptly and professionally. Service Advisor, Craig was awesome as always and is always there to make sure everything is done. Love having addressed promptly and professionally. Service Advisor, Craig was awesome as always and is always there to make sure everything is done. Love having a dealership like this, I've dealt with the big boys in Albany but you get treated Iike a person at Mohwak Chevrolet not a number. The advisors know you when you go in. More
by 2015ChevyEquinox
Employees Worked With
April 15, 2020
New brakes Totally brake redo. Not cheap but with coupon more reasonable. Quality of the work seems excellent. Cannot remember the names of the associates bu Totally brake redo. Not cheap but with coupon more reasonable. Quality of the work seems excellent. Cannot remember the names of the associates but they were pleasant and interacted as much as possible with Covid-19. Car smelled clean, like it was disinfected after serving. More
by CW
Employees Worked With
Do not remember any names.
April 10, 2020
I was called on Monday about a recall. I scheduled for Tuesday. They performed the recall and fixed a related emissions problem and had me home by noon! Great job! Tuesday. They performed the recall and fixed a related emissions problem and had me home by noon! Great job! More
by chatter1
Employees Worked With
Jessie Tedesco
April 08, 2020
Staff was courteous and professional. Very awate of sanitation during the pandemic. Thet even ensured that my vehicle was sanitized before releasing my vehicle back to me. Just moved here from Seattl sanitation during the pandemic. Thet even ensured that my vehicle was sanitized before releasing my vehicle back to me. Just moved here from Seattle and Mohawk will be my service center. More
by jeffserven
Employees Worked With
Jessie Tedesco
March 27, 2020
Reasonable time for warranty repair. Not happy with GM for repeat problem or taking so long for computer codes to clear. Loaner vehicle for the second visit was good. for repeat problem or taking so long for computer codes to clear. Loaner vehicle for the second visit was good. More
by bobdambro
Employees Worked With
March 27, 2020
Craig was great. He knew what I needed and it was done quickly. The follow up was awesome and I will be back soon. The only thing I would like to see changed is to have an oil change is less time quickly. The follow up was awesome and I will be back soon. The only thing I would like to see changed is to have an oil change is less time More
by Tiersch
March 24, 2020
Communication is the key Had to leave my vehicle after only 2 days in my possession with a crack in the windshield, Was sold to me as a Certified Used Vehicle, was asked to d Had to leave my vehicle after only 2 days in my possession with a crack in the windshield, Was sold to me as a Certified Used Vehicle, was asked to drop it off on Tuesday , glass man does not come to the shop until Wednesday, no problem , was given a rental vehicle, Brian the service manager told me that he replaced all the rotors on the braking system, the windshield crack was not there when being Certified ? the brakes were not inspected properly when being Certified ? Who is in charge of this Certifying Process of Vehicles ? More
by abcshadow
Employees Worked With
Brian service manager, Kevin Charles
March 24, 2020
Crazy with all of the doors up how much swearing and complaining you hear from the staff... also, waiting room was full?? Odd with covid19. complaining you hear from the staff... also, waiting room was full?? Odd with covid19. More
by john0567
Employees Worked With
No one identified themselves! I know the cashier had an attitude...
