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Mohawk Chevrolet - Service Center

Ballston Spa, NY

4.6
1,250 Reviews

1,250 Reviews of Mohawk Chevrolet - Service Center

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December 23, 2020

The Service Advisor, Don McLennan, was the most responsive service rep I've ever dealt with. He kept me informed every step of the way. More

by LKBUCHAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don McLennan
Jan 04, 2021 -

Mohawk Chevrolet responded

Thank you for taking the time to review your experience and recommend our service center. We appreciate the kind words about Don!

December 21, 2020

I appreciate the assistance provided by Theresa Higgins and the service staff at Mohawk Chevrolet for taking me as an unscheduled drive-in to replace a dead battery in my 2015 GMC Yukon Denali XL; prior to More

by don.paris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theresa Higgins
Dec 21, 2020 -

Mohawk Chevrolet responded

Hi, Donald. We are thrilled to learn that our staff was able to take care of you and replace the battery in your SUV. We appreciate that you chose Mohawk Chevrolet to service your vehicle and sincerely thank you for your recommendation.

December 17, 2020

A pleasure to deal with. Attentive, pleasant, fast, kind, professional. Jake and Damien were awesome to work with! I will definitely send business your way! More

by RLAGRANGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Lotano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien DeDonatis - Five Stars!, Heidi Joslin
Dec 21, 2020 -

Mohawk Chevrolet responded

Thank you so much for taking the time to share this wonderful feedback with us. We sincerely appreciate your recommendation!

December 11, 2020

We were in today for our yearly NYS vehicle inspection. We were met as soon as we drove in to the dealership. This dealership has been very efficient and welcoming. More

by Chevrolet owner
Recommend Dealer
Yes
Employees Worked With
Theresa Higgins
Dec 14, 2020 -

Mohawk Chevrolet responded

Thank you for taking the time to review our experience at our service center! We sincerely appreciate the recommendation!

December 08, 2020

I had just purchased a 2018 Traverse under warranty and the check engine light had come on. By the time of my appointment a few days later, the light was off. Don reviewed with me what might happen if th More

by KROY4311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don McLennan
Dec 09, 2020 -

Mohawk Chevrolet responded

Hello! We're so glad that you brought your Traverse to us and we were able to correct the issues you were facing. We truly appreciate your recommendation, especially considering you were first recommend to us. Thank you for trusting our service team and for complimenting your experience with Don!

December 02, 2020

Nice and Easy. Don in service was pleasant and explained everything and tried to help with pricing. Facility needs a bit of a boost but otherwise pleasant. More

by CDELIA518
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don McLennan
Dec 04, 2020 -

Mohawk Chevrolet responded

Thank you for the five-star review of our service center! We appreciate that you chose Mohawk Chevrolet and appreciate the kind words extended to Don. We hope you'll come see us at our new facility in Malta when we open in Spring 2021!

December 02, 2020

Greg was very helpful and friendly. I believe the team did a great job in servicing my truck. I will continue to recommend the team. More

by XHERM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2020 -

Mohawk Chevrolet responded

Hello! Thank you for taking the time to share the experience you had at our service center. We sincerely appreciate the complements to our staff and your recommendation!

December 01, 2020

I was taken care of on time. The staff was professional and Personable. I am wheelchair bound and they helped me outv of and back into my vehicle very nicely. Excellent experience More

by rlee004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Brown
Dec 05, 2020 -

Mohawk Chevrolet responded

Hello! Thank you so much for taking the time to share your recommendation of our dealership. We appreciate your business and look forward to welcoming you back!

November 27, 2020

All went well but the wait was a little longer than expected 45 mins before the truck went service manager was very apologetic and got it in and out quickly after that. More

by PMATARAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Mohawk Chevrolet responded

Hello! Thank you for taking the time to review your experience at our service center! Thank you so much again for your patience. We appreciate that you chose Mohawk Chevrolet.

November 26, 2020

Had New York State Inspection DoneVery helpful And Had New York State Inspection Done Very helpful And he opened a twist off cap on a bottle of soda. I was not able to twist it. Thanks More

by lillafv85@gmail.com
Recommend Dealer
Yes
Employees Worked With
Don McLennan
Dec 01, 2020 -

Mohawk Chevrolet responded

Hi Lilla! We appreciate the recommendation of our service department! We're glad that our team was able to help you with your drink, too. Thank you for choosing Mohawk Chevrolet!

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