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Mohawk Chevrolet - Service Center

Ballston Spa, NY

4.6
1,250 Reviews

1,250 Reviews of Mohawk Chevrolet - Service Center

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January 13, 2021

Consistent courtesy, communication and follow-up, with efficient repairs. Arranging a loaner car from Enterprise Rent-a-Car was important and worked out great. Certain other area Chevy dealers scored ze More

by SIASCONSET
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Mohawk Chevrolet responded

Thanks so much for leaving us this great feedback. We truly appreciate that you took the time to review your experience with us. We're so happy our Mohawk Chevrolet service team was able to seamlessly assist you!

January 13, 2021

good location & service. Wait time was nominal, Everyone was very courteous. Wait time was good. Will return for my next service. Why are 25 words needed? More

by GLENNGERBER37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Higgins, Erin Brown
Jan 15, 2021 -

Mohawk Chevrolet responded

Thank you for the feedback, we sincerely appreciate that you took the time to share your experience with us!

January 12, 2021

Always a friendly greeting, keep me informed. They work had to get me out in a timely fashion. My car is clean when returned to me More

by pam123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Mohawk Chevrolet responded

Thank you for the great review of our service team! We appreciate the feedback and are so pleased to learn that our team consistently exceeds your expectations. Thank you for trusting Mohawk Chevrolet to service your vehicle!

January 08, 2021

This could be the friendliest dealership I've been to yet. Got my car in and out fast for service. I live almost an hour away-so the quick turn around time was appreciated. From Matt in sales-to Greg in More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Marcil
Jan 11, 2021 -

Mohawk Chevrolet responded

Hi Bill! Thank you so much for taking the time to not only travel to our dealership for service, but also leave this recommendation. We sincerely appreciate your business and your feedback!

January 08, 2021

11 star service from craig. he got my car fixed a day earlier than expected. give craig a raise. I'm very happy with outcome More

by Dirtmodifiedracewriter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Mohawk Chevrolet responded

Hello! Thanks so much for this awesome review of our service team. We're so clad Craig was able to surpass your expectations. We appreciate your business and look forward to working with you in the future!

January 07, 2021

Had scheduled an oil change for my 2017 Trax and the entire drop off and pickup Theresa was there to take in my vehicle, call to let me know when it was ready and helped me out when I arrived to pick up More

by Kthomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theresa Higgins
Jan 11, 2021 -

Mohawk Chevrolet responded

Thank you for taking the time to share your experience with us! We're so pleased that Theresa went above and beyond to assist you and we sincerely appreciate the kind words you've extended about our team. Thank you for the recommendation!

January 06, 2021

Had a very good first time experience. Don was great. He explained everything regarding the service my car needed. Work done in a timely manner. More

by PUZZLER320
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don McLennan
Jan 07, 2021 -

Mohawk Chevrolet responded

Thank you for your recommendation! We are glad you chose to service your vehicle at Mohawk Chevrolet. We sincerely appreciate that you took the time to share your experience with us!

January 06, 2021

Took my Chevy 2020 Silverado in yesterday as it was running very loud. Craig and Don and the service team immediately got a service tech to run diagnostics on it! The found that was one of the sensors More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theresa Higgins, Don McLennan
Jan 08, 2021 -

Mohawk Chevrolet responded

Hi Rich! What an amazing review – thank you so much for taking the time to share your experience with us. We're so pleased to learn that our team went above and beyond to ensure that you were taken care of. We sincerely appreciate your recommendation!

January 01, 2021

I bought the vehicle here when it was Northstar. Their customer service was very good and ?Mohawk seems to be continuing since the takeover. Thank you. More

by AFISHERMAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Mohawk Chevrolet responded

Thank you for the recommendation of our service center!

December 30, 2020

Greg was professional, knowledgeable and friendly. He went above and beyond to meet my expectations. When I return for service, I look forward to working with Greg again. More

by ACRANDALL55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Mohawk Chevrolet responded

Hello! Thank you for taking the time to recommend our service center! We sincerely appreciate the kind words you shared about working with Greg.

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