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Mohawk Chevrolet - Service Center

Ballston Spa, NY

4.6
1,208 Reviews

1,208 Reviews of Mohawk Chevrolet - Service Center

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December 20, 2024

Caleb does an excellent job. He is professional and super friendly! Keep up the great work! More

by MARINACOOKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Gradoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

I used the mobile service. They showed up on time, were very quick, and very nice to deal with. More

by SKENT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew - mobile service technician
December 17, 2024

When I purchased the vehicle, they were supposed to have a few things done that weren’t done. I was told they were short on people and it would be an IOU. They called me and asked me to bring it back this w More

by JSPENCER13
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Patrick Lynch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Mohawk Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager Robert Newton at (518) 934-4339 or rnewton@mowhakchevrolet.com to discuss your concerns, as your satisfaction is of utmost importance to us.

December 16, 2024

Great service experience as usual. Dominick Vitti was helpful, courteous and explain ed services to be provided with the 45k service and costs associated. . Very pleased More

by MARKF1850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Vitti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Mohawk Chevrolet responded

Thank you for choosing Mohawk Chevrolet as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

December 16, 2024

They don’t understand how to prioritize work that needs to be done. Especially when the issue was the dealerships fault, it should be their concern to resolve it as soon as possible. Instead, I had to cont More

by MASTERISLAM81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Rivers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Mohawk Chevrolet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to turn your experience around. Please reach out to our Service Manager Robert Newton at (518) 934-4339 or rnewton@mowhakchevrolet.com at your earliest convenience to discuss how we can turn this experience into a positive one.

December 13, 2024

I had an excellent experience, start to finish. I would highly recommend this dealership and plan on referring friends and family. More

by JSESSELMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Vitti
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Elbrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Mohawk Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Mohawk Chevrolet and we hope to see you again soon!

December 13, 2024

Very fast and responsive service. Problem was solved during initial visit and I barely had to wait. More

by LINDSAYOCHAL22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Spoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Mohawk Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

December 12, 2024

Everything was great but I’m pretty sure they didn’t replace my filter bc my car when I got my oil changed done says 70% still but other then that everyone was great ☺️ More

by KRUDDY18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Vitti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

Mohawk Chevrolet responded

Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please contact our Service Manager, Robert Newton at (518) 934-4339 or rnewton@mowhakchevrolet.com so we can discuss your experience further. We look forward to hearing from you.

December 12, 2024

Craig is always helpful and great communicator. An employee just returned from a service visit and worked with Jay. His reply was that it was a great service experience, and that the service wa More

by JHEBERT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Spoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

Mohawk Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

December 11, 2024

Made appointment and work completed in timely manner. Caleb was attentive, calling me when work was completed and made sure I was able to locate my vehicle when I went to pick it up. More

by S.BAN
Recommend Dealer
Yes
Employees Worked With
Caleb Gradoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Mohawk Chevrolet responded

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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