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Mohawk Chevrolet
Ballston Spa, NY
2,965 Reviews
We started in 1919 and have been family owned and operated since then. Our values have always remained the same though: 100% customer satisfaction, finding you the right car, making that car affordable for you, and making a difference. We support many local community organizations. When you purchase a car from our FAMILY you are making purposeful purchase. Every sale and interaction allows us to make a difference in someone's life.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,965 reviews
December 16, 2019
2018 Equinox It was hectic with preparation for an event they were having in the showroom but the gentlemen remained professional and helpful throughout the entire It was hectic with preparation for an event they were having in the showroom but the gentlemen remained professional and helpful throughout the entire process. More
by nydianegron
Verified CustomerEmployees Worked With
Scott Scarsella, David Fletcher
December 16, 2019
Honesty goes a long way in my book. Samantha said I would get the best deal at Mohawk and I did. They understood what I was looking for and what I could affor goes a long way in my book. Samantha said I would get the best deal at Mohawk and I did. They understood what I was looking for and what I could afford, Chloe was up front and honest with me and got me a great deal. Thank you. More
by stevegoody7
December 15, 2019
Friendly service Staff is friendly, courteous & work quickly to get customers in and out. Explanations given for work done. Efficient checkout. Car left where it’s eas Staff is friendly, courteous & work quickly to get customers in and out. Explanations given for work done. Efficient checkout. Car left where it’s easy to find More
by pam123
Employees Worked With
Other Employees :
Can’t remember who else I interacted with, Jameson McGuire, Jessie Tedesco
December 14, 2019
New Owners Take Away Promised Benefits I have been a longtime customer of North Star Chevy which recently changed ownership and became Mohawk Chevy. The new owners dug up some "fine print" I have been a longtime customer of North Star Chevy which recently changed ownership and became Mohawk Chevy. The new owners dug up some "fine print" to weasel out of the tires FOR LIFE program that the prior owners had promised their customers. Shame on them. I am planning to buy another new Chevy this month but will not shop for it at this dealer. The trust is broken. In an effort to get out of a couple hundred dollars of promised benefits they will lose a $40k + sale. Bad business in my opinion. More
by padjjw
Employees Worked With
Don't know
December 09, 2019
ALWAYS great service Kayla is always concerned about the safety of her customers, and she takes time to explain issues and find a quick solution. I wouldn't go anywhere el Kayla is always concerned about the safety of her customers, and she takes time to explain issues and find a quick solution. I wouldn't go anywhere else. She's professional, helpful, and friendly. Keep up the great work, Kayla! Your staff is great! More
by ciaociao
Employees Worked With
Craig, Jamie, Tommy, Kayla Rynasko
December 09, 2019
Great service! The new Mohawk Chevrolet has a great team that made sure that both me and my vehicle were taken care of. Thank you! Craig and Jamie were a pleasure to The new Mohawk Chevrolet has a great team that made sure that both me and my vehicle were taken care of. Thank you! Craig and Jamie were a pleasure to work with! More
by Dave
December 09, 2019
Kevin Charles Kevin did a great job of getting the vehicle we were interested in and setting up an appointment for some minor repairs. Even though we got over two f Kevin did a great job of getting the vehicle we were interested in and setting up an appointment for some minor repairs. Even though we got over two feet of snow he kept his smile. More
by r1d2c3
Employees Worked With
Kevin Charles, Brian Sheehan
December 08, 2019
great nice people to deal with they go out of there way to help you and make you feel welcomed to there dealership .over all it was a long process but it wo nice people to deal with they go out of there way to help you and make you feel welcomed to there dealership .over all it was a long process but it worked out well More
by zuccobud88
December 07, 2019
Great first experience as Mohawk Chevrolet My 2018 Traverse was down to 10% oil life and I knew I had several trips planned for the week. Even during a major snow, your staff managed to get my My 2018 Traverse was down to 10% oil life and I knew I had several trips planned for the week. Even during a major snow, your staff managed to get my oil changed in less than an hour! Thanks Mohawk More
by bonzyb
Employees Worked With
Other Employees :
Kayla Rynasko, Thomas Brady, Jeff Coon, Jameson McGuire, Jessie Tedesco
December 06, 2019
It's all about the experience, atmosphere and convenience This review is from my perspective only and is a comparison to other non-Chevrolet dealerships that I visit. I own 5 vehicles. One Silverado, two Infi This review is from my perspective only and is a comparison to other non-Chevrolet dealerships that I visit. I own 5 vehicles. One Silverado, two Infinities and two Nissans. and until recently one Toyota when I sold my 4-Runner for the Silverado. I live in Clifton Park so the dealership I use formerly Northstar now Mohawk) is very close so that's the convenience. That's about it for the advantages. I make appointments and get my work done while having my vehicle serviced. Your facility has a long way to go to be up to par with the others that I frequent. It's a small isolated room with one TV (daytime TV at that) with the volume up loud. No where to go to get away from it. The wifi password was recently changed over from Northstars. Myself and another lady were trying to get our work done but no wifi. I went in and asked and no one knew what it was. After about 30 minutes or so the other customer went in and asked the same. After about an hour I walked outside through the snow to the sales floor and asked and they gave it to me. About 15-30 minutes later someone came in and told us what it was. Too late as I ran out of patience. I gave them a $5 off coupon and I'm not sure that it was applied but I'll have to confirm that. I also left my registration sticker in plain site expecting they would replace it on my windshield since they were also doing an inspection. Not their job I understand but to me it's just good customer service. I was excited to hear that the dealership is under new ownership and my hopes are that there will be an investment to improve the atmosphere and overall experience. I don't typically take time out of my day to write these reviews but I'm a business person and customer service and customer experience make or break my success so I hope this will be taken in as a constructive review which is my intention. I would want the same feedback if I were in your shoes. Thanks and have a good day. More
by Tony
Employees Worked With
I don't recall any of the names
