Moffitt Volkswagen
Bossier City, LA
Filter Reviews by Keyword
By Type
Showing 29 reviews
service Jennifer Clements is amazing. She knows her business. She is definitely a people person and stays in contact with her customers always letting them kn Jennifer Clements is amazing. She knows her business. She is definitely a people person and stays in contact with her customers always letting them know what is going on. The owners are super friendly and make doing business with them fun and easy. More
Professional Encounter My salesman, Mack was very professional and easy to talk to. He listened to what I was looking for and was very informative about the car I was intere My salesman, Mack was very professional and easy to talk to. He listened to what I was looking for and was very informative about the car I was interested in. After learning about what I was looking for, he was quick to get back with me with the exact features I had asked for. I felt that he listened to me and was receptive to my needs. There are several dealerships closer to my home but because of Macks’ professionalism and fair price, we were willing to travel three hours to purchase with Mack at Moffit Volkswagon More
Buying Great experience. Great staff and easy to work with. Patient with us. Staff worked with our time frames. I enjoyed the experience. All around hel Great experience. Great staff and easy to work with. Patient with us. Staff worked with our time frames. I enjoyed the experience. All around helpful and knowledgeable. More
Great People I've dealt with Sales and Service many times. Purchased 2 new Mazdas and 3 new Volkswagens. My family has also purchased numerous new and used vehicle I've dealt with Sales and Service many times. Purchased 2 new Mazdas and 3 new Volkswagens. My family has also purchased numerous new and used vehicles at Moffitt. I love to see the same faces and that it's a family owned, local business. I'll keep coming back! Thanks guys! More
Poor service from your salesman My daughter Nikki attempted to try to see about trading her car with Moffett. The sales rep. Was Justin. Now she new she would need a co-signer. Just My daughter Nikki attempted to try to see about trading her car with Moffett. The sales rep. Was Justin. Now she new she would need a co-signer. Justin was slow when he returned calls. He very seldom could give a reason or answer questions when asked. My daughter asked for a ballpark offer on her call because we have to travel so far he said oh I'm sure you already know the value. He tried to tell me my (the mom Nola) my credit was 550 when I know it's nearly 700. If you don't want to deal then have the fortitude to say so. Your dealership is awfully rude and I won't call back. Nola W More
Love the girls in service I have read some of the other reviews and I do not agree. I have always had a good experience with Moffitt. I have owned both Mazda and Volkswagen and I have read some of the other reviews and I do not agree. I have always had a good experience with Moffitt. I have owned both Mazda and Volkswagen and they have always made it a pleasure. Ask for one of "the Jennifers", there is more than one. So I deal with one Jennifer for Volkswagen and one Jennifer for Mazda. I have NEVER had an issue getting in touch with service. If I can't get them on the phone immediately when I call in, I leave a message and they return the call. I also take advantage of email. Anyway, everyone is great. Mr. Art the shuttle driver is amazing. You will not be strangers long! More
Very poor buying experiance I bought the car and 6 days later the check engine light came on. The service manager was extremely mean to me and I had to pay to fix something they I bought the car and 6 days later the check engine light came on. The service manager was extremely mean to me and I had to pay to fix something they never checked. I will not go back. More
Used vehicle purchase. I enjoyed doing business with this dealer. The whole company is very friendly and will help you find what you are looking for and work to get the pric I enjoyed doing business with this dealer. The whole company is very friendly and will help you find what you are looking for and work to get the pricing as good as it can get and dig to get the best finance rates they can. They make you feel at home. More
Does anyone answer the phone? Thank you for letting me have my car towed there. Thank you for waiting 4 days to tell me that it would be 2 weeks before you even looked at it. Tha Thank you for letting me have my car towed there. Thank you for waiting 4 days to tell me that it would be 2 weeks before you even looked at it. Thank You for replacing the same headlight 3 times. Thank You for leaving trash in my car. Thank You for not offering a complemtary car anymore. Thank you for never answering the phone. Thank You for having a non working voicemail for the service dept. The only service or employee that you have their that I do not have a complaint about is the older gentleman who performs your shuttle service. More