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Modesto Subaru
Modesto, CA
102 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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102 Reviews of Modesto Subaru
October 05, 2020
I had very bad experience with the general manger Reggie and sales manager lapon and Shaun they mistreated and dumped me badly over a claim I had( treasury promised me a discount of $1000 over wrongly set and sales manager lapon and Shaun they mistreated and dumped me badly over a claim I had( treasury promised me a discount of $1000 over wrongly set warranty plan)They didn’t respond my calls and emails and evade meeting me several times when I go in person to talk so it’s so irresponsible and embarrassing to play with customer that has bought 26 k Brand new Subaru Legacy also I have 3 yrs maintenance plan which is half way through but they told me it’s ended!!! and I should start paying out of pocket I will never buy a Subaru again! More
by Ben
Employees Worked With
Reggie white, lapon Chant Shaun Joseh and enrique mejia
September 07, 2020
Live in Stockton, which has no Subaru dealer. There are several out-of-town choices where we can get service, but I've been quite happy with Modesto Subaru. I love their option for routine servicing witho several out-of-town choices where we can get service, but I've been quite happy with Modesto Subaru. I love their option for routine servicing without appointment. For an auto service department, pretty fast at the work. Good staff; good service. More
by Alan
Employees Worked With
Don't remember.
August 24, 2020
We recently leased a Subaru Ascent from Modesto Subaru and couldn't be more pleased. Debra was informative, friendly and answered all our questions. We were also impressed with a follow up meeting with Y and couldn't be more pleased. Debra was informative, friendly and answered all our questions. We were also impressed with a follow up meeting with Yvonne to see how we were doing with our cars functions. She was amazing!! We highly recommend this dealership and the Subaru brand!! Sincerely, Sandy and Roger Barney More
by barneysandy0
Employees Worked With
Debra Smee, Yvonne
August 10, 2020
Over the last year I have brought my Subaru for regular maintenance and have had an extraordinarily good experience each time. Scheduling has been easy, which is important to me, since I live about 60 mile maintenance and have had an extraordinarily good experience each time. Scheduling has been easy, which is important to me, since I live about 60 miles away. I've purchased new tires and brake pads, because my vehicle is used in the foothills and is a 2015 model. I feel I have gotten excellent support service and was never pressured in any way. I especially have appreciated Tamara's help in resetting the screen controls for my Forester after each visit and in making sure I have all the information I need. She knows me by face/name and has made a difference for me. I love seeing young women being given, and exercising authority and responsibility in customer facing positions. She is excellent in all regards. Over my adult life, I have driven many vehicles, mainly Honda's. I'm now a converted Subaru customer!! More
by atsina
Employees Worked With
Tamara, Reggie
June 26, 2020
I did complete a review and emailed my response. I was very pleased with the service received and the staff was very courteous and professional. I plan to return to your dealership for future maintenance very pleased with the service received and the staff was very courteous and professional. I plan to return to your dealership for future maintenance service. Sincerely, Rosie More
by Rosie
Employees Worked With
Don't remember😞
May 31, 2020
The most dishonest dealerships on the face of the planet. The owner and the GM Chris Godden are the biggest liars one will ever meet. There are many other Subaru dealers close by . Choose one of them and you The owner and the GM Chris Godden are the biggest liars one will ever meet. There are many other Subaru dealers close by . Choose one of them and you will be glad you did More
by Dealerwatchdog
Employees Worked With
Chris Godden
April 14, 2020
Excellent Service Department Service was for the 30,000 mile update but also for a recall to replace the passenger side airbag. All was handled promptly, courteously and vehicle Service was for the 30,000 mile update but also for a recall to replace the passenger side airbag. All was handled promptly, courteously and vehicle was ready and waiting actually before the time we'd planned to pick it up. We had a great service rep... clearly explained every step of the way, every detail. Great job overall. More
by Babette
Employees Worked With
Service rep... don't remember his name but hope we get him again!
April 11, 2020
Best Experience in Sales & Service & Follow-up In simple terms, The Survival of any Company is the Sales of it's Products. The Continuance of all Companies.....Is Non-Compromising Service to In simple terms, The Survival of any Company is the Sales of it's Products. The Continuance of all Companies.....Is Non-Compromising Service to it's Customers. Any Industry is only Survived by the Companies Service to the Customers they has obtained. More
by Garrett's 8 Subaru's purchased since 2013
Employees Worked With
George Kramer [sales]...Carl Hansen [service manager]...Lupon [desk manager]...Reggie White [GSM]
