Modern Toyota of Boone

The service receptionist did not take accurate notes about my vehicles problem therefore the service technician could not properly work on my vehicle. When my husband spoke with the service manger he st about my vehicles problem therefore the service technician could not properly work on my vehicle. When my husband spoke with the service manger he still did not relay accurate information to technician. Later I spoke with the service manager to ask about my car (when I could pick it up) and he was supposed to call me "right' back but 24 hours later he had never returned my call. The problem started when I got new tires but they did not see it fit to take off my tires to make sure everything looked in place. In the end I left with no answers or hopes of answers. I understand that some problems take time to solve but I did not feel as if they put an effort into diagnosing the problem so it could be fixed. More

We had a wonderful experience! The sales person, Jeff Jones was very friendly and knowledgable. Chris was very friendly and helpful. We got a great deal and will cerainly recommend the dealership. Jones was very friendly and knowledgable. Chris was very friendly and helpful. We got a great deal and will cerainly recommend the dealership. More

I can understand why Elmer is no longer employed at Modern Toyota, use to have one of them working for me !! I think he works at Hickory ! Great job Wayne & staff !! Now I know why folks come so fa Modern Toyota, use to have one of them working for me !! I think he works at Hickory ! Great job Wayne & staff !! Now I know why folks come so far to buy a vehicle, all you guys were Great... 1st class all the way . M&P More

Very friendly and courteous people to work with. Service performed on toyota tacoma was prompt and all work performed on truck was done in a competent manner. performed on toyota tacoma was prompt and all work performed on truck was done in a competent manner. More

Great overall experience. From when I first contacted the dealership over the intranet, then the telephone, every experience was the staff wanting to help and give the best deal they could. When I finally de dealership over the intranet, then the telephone, every experience was the staff wanting to help and give the best deal they could. When I finally decided to purchase the vehicle and went to the dealership they were there waiting on me with the keys to the couple of different cars I was looking at. A great experience, Thank you Modern Toyota! More

I have a 2006 Prius that has been a delight since I bought it from this dealership in 2006. Recently it acted strangely to me. I sat in the car for about 10 minutes listening to the radio after I tur bought it from this dealership in 2006. Recently it acted strangely to me. I sat in the car for about 10 minutes listening to the radio after I turned off the engine. Once I stopped listening, turned off the accessory mode, and opened the door to get out, the car started beeping. I couldn't see anything that had been left on, so I closed the door to see if the beeping stopped and it did. I went away and left the car all day. That afternoon the car wouldn't start and did all kinds of weird things with lights on the dashboard. I waited about an hour and tried to start the car again and it started right up. The next morning I called Todd at Modern Toyota and told him about my car's odd behavior. He didn't seem shocked at all by what I described, and said it sounded like my 12-volt battery was getting weak. He didn't have any appointment times that day but said if I'd leave the car with him he would work it in. I drove over and the dealership provided a ride for me to get to work. That afternoon they picked me up again and brought me back to pick up my car. The entire experience was painless and comforting. I have my reliable Prius back again and couldn't be happier with Todd and the other members of the staff at Modern Toyota. More

This was probably the best car buying experience I have ever had. Mr Downing was very knowledgeable and easy to deal with. Actually enjoyed buying a vehicle ever had. Mr Downing was very knowledgeable and easy to deal with. Actually enjoyed buying a vehicle More

Modern Nissan of Cornelius was amazing! They will have my business for the rest of my life! Thank you so much guys!I highly recommend anyone! business for the rest of my life! Thank you so much guys!I highly recommend anyone! More

I have been shopping at Modern Nissan of Lake Norman for six years. I have a great relationship with my salesperson, Bud Neely, and everyone in the service department is outstanding. The workmanship, pri six years. I have a great relationship with my salesperson, Bud Neely, and everyone in the service department is outstanding. The workmanship, pricing and courteous nature make visiting Modern very easy for my family and me. The dealership has gone out of their way to make the buying and service calls less painful than any other dealership I have dealt with in almost 40 years of driving. More

We found the Sorento we wanted on autotrader.com. We notified Modern Nissan of Lake Norman on the computer. I talked to Nikkie, their internet manager, she was delightful and very helpful, and set up an notified Modern Nissan of Lake Norman on the computer. I talked to Nikkie, their internet manager, she was delightful and very helpful, and set up an appointment for yesterday. We met Stanly Hinson and he took care of us. He was great and very informative, and he wasn't forceful on making the sale, which I appreciated. We took the deal he offered and are very satisfied with the deal and the service we received. Everyone there was very courteous and helpful. I was very impressed with the dealership. More