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Modern Toyota of Asheboro
Asheboro, NC
17 Reviews
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Showing 17 reviews
July 12, 2024
Have been buying cars at the Asheboro Toyota location for 20 years. Last purchase was a Rav4 Hybrid 2021. Asked for oil changes every 5k instead of the recommended 10k. GM dealers recommend 5k. Was taking my 20 years. Last purchase was a Rav4 Hybrid 2021. Asked for oil changes every 5k instead of the recommended 10k. GM dealers recommend 5k. Was taking my Rav4 every 5k and getting a new sticker for oil change 5k later as requested and maintenance light reset. Just found out from JD service manager they only changed oil every 10k after I waited 2 hours every time. After I discoved this with dirty oil after a supposed oil change JD told me the sticker was to show I needed a tire rotation and he Knew I was there for an oil change. Don't trust them to do any service and this is fraud. General Manager there does not even know what's going on. I will have to find a reputable Toyota dealership to service my Rav4 that I love. More
by Sharon Skeen
Employees Worked With
Justin Dorton, AL Mendall
April 06, 2023
The entire team is crooked especially the finance manager. He lied about the interest rate, told me I had to buy products, and than wanted us to resign documents that had signatures but didn’t look l manager. He lied about the interest rate, told me I had to buy products, and than wanted us to resign documents that had signatures but didn’t look like they were our signatures. We got ourselves a great lawyer because you can’t sign our names on documents and they weren’t our signatures. Don’t go to this dealership and don’t go see Justin Harvey. Please take your business elsewhere. Disgusted with their entire behavior. More
by Coleypriya
Employees Worked With
Justin Harvey
January 31, 2023
Rick Parsons was my Sales Consultant. I went to Modern Toyota to drive a Toyota Corolla Cross to see if I liked it. It was absolutely no hassle. Rick gave me figures on two of the cars I went to Modern Toyota to drive a Toyota Corolla Cross to see if I liked it. It was absolutely no hassle. Rick gave me figures on two of the cars. When I reached the point to tell him I was going to think about it, he said, " No problem. I have given you the information. Call me if you have any questions." He was knowledgeable, polite, kind, and most of all courteous to my needs. My husband and I went to lunch, talked about it, and I ultimately decided to get the car and get the car at Modern Toyota of Asheboro. Rick was the best Sales Consultant I have ever worked with. Rufus did the contract and he also was very knowledgeable, professional and thoughtful. Another Toyota dealership had told me prior to going to Modern Toyota to take a picture of my offer and they would beat it. But my deciding factor was Rick Parsons. He did not pressure me, belittle me, or treat me like an idiot. I had a great experience at Modern Toyota. Rick earned my business. More
by Amy
Employees Worked With
Rick Parsons and Rufus
June 09, 2022
Put in a review and they removed it. Can't trust them. Found several things not done in their multi point checks. Talked to Justin Dorton and he had excuses on everything I said. I can Can't trust them. Found several things not done in their multi point checks. Talked to Justin Dorton and he had excuses on everything I said. I cannot trust these clowns. More
by Notomodern
Employees Worked With
Justin Dorton
June 27, 2021
Gerald was very easy to with during the entire car buying process. We told him exactly what we were looking for and he was able to find it and get it for us in a few weeks. New cars/trucks are currently hard process. We told him exactly what we were looking for and he was able to find it and get it for us in a few weeks. New cars/trucks are currently hard to come by due to chip shortage. When we went to pick up the vehicle, he was waiting for us and the process could not have gone any smoother. No hiccups at all. Would work with him and this dealership again. More
by hbc
Employees Worked With
Gerald Hughes
May 13, 2021
I brought my car in for a repair. After I got there we talked about. And was promised $400 for the inconvenience. And never received it. Then changed the repair without my knowledge. And car sat on lot fo talked about. And was promised $400 for the inconvenience. And never received it. Then changed the repair without my knowledge. And car sat on lot for 2 weeks done with out a phone call to let me know anything. Then when I asked questions it was a miscommunication. I will now be going an hour away to van York. More
by Campbellcountry08
Employees Worked With
Jd wayne
December 31, 2020
Went to for new 2021 toyota Sienna and walked out from dealership, that's happened twice with me so m not going there back they don't know how to get bussiness, you need good deals for buying and sellin dealership, that's happened twice with me so m not going there back they don't know how to get bussiness, you need good deals for buying and selling cars go to cox toyota in Burlington, I went to twice at mid-state toyota and they didn't earn my business 😒, NO more mid-state 👎 More
by Raj
Employees Worked With
Shauna East
August 08, 2020
I understand what the reviewer stated previously. Wayne Maness speaks to women there as if they’re incompetent and act as if they have no business being there. They try to charge you outrageous fees for m Maness speaks to women there as if they’re incompetent and act as if they have no business being there. They try to charge you outrageous fees for mediocre service. They’re dishonest and not worthy of your business. Make the drive to another local Toyota dealership and actually get decent service. More
by Liz
Employees Worked With
Wayne Maness
