
Modern Toyota
Winston-Salem, NC
Filter Reviews by Keyword
By Type
Showing 1,147 reviews
I purchased a 2007 Camry at Modern Toyota and have regularly taken it back for oil changes and scheduled maintenance. The Service Department personnel are friendly, knowledgeable about my car and per regularly taken it back for oil changes and scheduled maintenance. The Service Department personnel are friendly, knowledgeable about my car and perform the work in a timely manner. I never worry about the maintenance of my car. More
I have a 6 month old 2010 Camry XLE. It's been a wonderful car & is a pleasure to drive. As luck would have it, someone backed into our Camry while we were out shopping. We called our insurance carr wonderful car & is a pleasure to drive. As luck would have it, someone backed into our Camry while we were out shopping. We called our insurance carrier & informed them we'd like to have repairs performed by the Dealer from which we bought the car a few months earlier. We dreaded going through the process but were pleasantly surprised by the prompt, courteous service we received. Wesley Mize & crew scheduled our repairs, kept us up to date, & performed great looking repairs with a smile & a handshake. Something that we had truly dreaded was transformed into a truly painless, convenient experience. More
I have never puuchased a car before on line but would recommend this method to everyone. Ricky Triplett contacted me immediately, sent all the the info on our new Yaris, explained everything, treated me recommend this method to everyone. Ricky Triplett contacted me immediately, sent all the the info on our new Yaris, explained everything, treated me with respect and deliverered the car deal that we could live with. The process was painless and we appreciated having the car delivered to Black Mountain, N.C., which was covenient for us. We love the new Yaris and I can't say enough about good things about Ricky and Modern. I hope our Ranger makes someone a good ride and when I need to upgrade my truck I plan on contacting Modern Toyota and Ricky Triplett. Thanks again and sorry for being late with the review. Dan More
Once again, I had an excellent service experience at Modern Toyota. The staff was friendly and helpful upon arrival, Scott gave accurate estimates of the work to be done, and then kept me posted during Modern Toyota. The staff was friendly and helpful upon arrival, Scott gave accurate estimates of the work to be done, and then kept me posted during the day. I arrived to pick it up last minute due to traffic, and he was friendly and gracious after a long day at work. I almost even enjoy my visits to Modern! More
The sales staff was friendly and worked hard to get me the price and payments within my budget. It's also wonderful to have someone treat you with respect at a dealership - no fast talk, no pressure, no o the price and payments within my budget. It's also wonderful to have someone treat you with respect at a dealership - no fast talk, no pressure, no one tried to make me sign anything that wasn't explained. A refreshing experience. And they filled my car up with gas! I thought that was something dealers NEVER did any more! Thanks, Modern. I love my "new" car! More
We were very impressed with being made an appointment and having service work completed on the same day. We live about 70 miles from dealer so this was really helpful in that we did not have to make more tha having service work completed on the same day. We live about 70 miles from dealer so this was really helpful in that we did not have to make more than one trip. Great work in record time!I would highly recommend them to anyone who ask. More
I have taken my car to have service done at Modern Toyota on several occasions and have found the experience to be very positive. I purchased my car through this dealership and all of my initial maintenance on several occasions and have found the experience to be very positive. I purchased my car through this dealership and all of my initial maintenance was included in the purchase (first several oil changes, 5,000 mile check-up, and 10,000 mile check-up). The drive-through service check-in process is extremely efficient and well organized. Every time I have taken my car for a service appointment, I have chosen to stay at Modern Toyota to wait for my car to be ready. The waiting room is comfortable and pleasant. It is well stocked with complimentary soda, coffee, and reading materials. The staff is welcoming and knowledgeable and service is completed quickly. I will not hesitate to take my Scion to them for future maintenance needs. More
Each time I have brought my Camry in to the service dept to have it serviced I could not be more satisfied with the friendliness of the service dept & the speed in which they have completed the oil changes. to have it serviced I could not be more satisfied with the friendliness of the service dept & the speed in which they have completed the oil changes. I like the printout you receive showing all they have done to the vehicle and what may need servicing within the next time I need an oil change. I have not allowed my car to be serviced by anyone but Modern Toyota. I wouldn't trust anyone else to do as good a job as they do. I have told strangers that have come up asking me about the Toyota Camry to come see Modern Toyota for the best deal and the friendliest people to help him make his decision as to which model to get. I can't say enough good things about my experience from the time I purchased my car in Dec, 2009 until now. I have had not one bad experience. More
It's a pleasure doing business with Modern Toyota. I took our Solara in for an oil change and it was done very promptly - everyone was extremely friendly and courteous and their price was right in line took our Solara in for an oil change and it was done very promptly - everyone was extremely friendly and courteous and their price was right in line with everyone else's. They're great to work with! More
I had a problem with the power window on drivers side and took my Sienna in before 8:00 am. The problem was diagnosed as a bad power window motor and I was given an estimate before noon. The repair was mad took my Sienna in before 8:00 am. The problem was diagnosed as a bad power window motor and I was given an estimate before noon. The repair was made and I picked up the van at the end of the day. The service adviser was great to work with. I have worked with most all of the folks in the service department as our van is a 1999, which I bought there new. Service staff has always been great to work with. I would recommend highly. More