Modern Mazda

I stopped at Modern Mazda to look at a CX-5 for my daughter. Even though the dealership is 40 minutes from my home I had a very good experience with Modern years ago so thought I would revisit. We w daughter. Even though the dealership is 40 minutes from my home I had a very good experience with Modern years ago so thought I would revisit. We were also considering a Honda CRV and a Subaru. I never had to look at those other cars. After meeting with Stephen Duffy I couldn't bring myself to even consider those other makes. He was great to speak with regarding the CX-5. Totally honest person who really cared about our experience. I had done my research beforehand and thought the asking price was totally fair. We didn't even need to horse trade or negotiate price. It would have been really awkward for me to do that given how well Steve treated us. What a great 5 star experience! Thank you Steve! More

Went to Modern Mazda's website to look at Certified Pre Owned CX-9's and I found one that I was interested in. I made an appointment to go into the dealership the following day and was taken care of by Jos Owned CX-9's and I found one that I was interested in. I made an appointment to go into the dealership the following day and was taken care of by Jose Medina. Jose was very friendly and down to earth and made everything from the test drive to the end of the deal a very pleasant and relaxed experience. No high pressure tactics! It was a very different experience from what I've come to expect from most car dealers. I'm happy to award both Modern Mazda and Jose Medina 5 stars, and I highly recommend them to anyone looking for a new car! More

This dealership was the best experience in my search. Stephen Duffy did everything quickly and efficiently. He was available after the sale to help me with any questions that came up. Abbey showed me man Stephen Duffy did everything quickly and efficiently. He was available after the sale to help me with any questions that came up. Abbey showed me many things on the car and helped set up my preferences. She made everything special to me. More

Modern Mazda in Thomaston, CT is a dealership that cares about their customers and ensures the best experience for everyone. Stephen Duffy was especially helpful in the process of weighing out the many soli about their customers and ensures the best experience for everyone. Stephen Duffy was especially helpful in the process of weighing out the many solid options of cars they offer as well as providing himself as a valuable resource. I highly recommend Modern Mazda! More

Stephen Duffy is an excellent employee. Very pleasant, thorough and patient. Thank you for prome with exceptional customer service. Very pleasant, thorough and patient. Thank you for prome with exceptional customer service. More

Have you ever been to a dealership that would rather have you happy as a satisfied customer than make a sale? Me either… until today. I walked in on a whim, was immediately helped by Abbey. A few days later you happy as a satisfied customer than make a sale? Me either… until today. I walked in on a whim, was immediately helped by Abbey. A few days later I drove off the lot with my brand new car! I had originally chosen a Select in a darker color, but was talking with family about features on the next trim style up in a completely different color that I thought was only reserved for turbo models. Even the select trim style has features that are considered premium+ with other vehicle makes. Before I had gone to the dealer, I had “done my research,” but Abbey taught me so much more! She was very patient with me while we looked at different vehicles on the lot and virtually. When I changed my mind for an upgraded trim package, she knew all the differences that it offered. Modern Mazda is not pushy like other non Mazda dealers I’ve encountered. Even after the sale, Abbey showed me all of features my model included from specialty lights and wipers, down to adding my favorite stations and seating control memory. Even while in the waiting area for sales or service, people are checked in on and are updated every step of the way. Thank you Modern Mazda and thank you Abbey for my beautiful new I was invited back should I have any questions on the or need a refresher on features, I believe they truly meant that. More

Great experience! Salesman Steve Duffy was very helpful throughout the entire process of selecting a model that meets our needs, explaining all of the features of the Salesman Steve Duffy was very helpful throughout the entire process of selecting a model that meets our needs, explaining all of the features of the CX-5, test drives, purchase options and finalizing our purchase. Highly recommend Modern Mazda and salesman Steve Duffy!! More

I just bought my first car with Abbey Fitzgerald at Modern Mazda and had a great experience. They took their time with me to fully explain everything and help me through this process. Both helpful and Modern Mazda and had a great experience. They took their time with me to fully explain everything and help me through this process. Both helpful and accommodating in making sure I was able to get the vehicle I wanted. More

Worked with Stephen Duffy getting a 2021 CX-5 Grand Touring. Process was fast and Stephen was a pleasure to work with Touring. Process was fast and Stephen was a pleasure to work with More

I bought a Cx90 from Sal at Modern Mazda and he took his time going through all the accessories and explained what every button does. time going through all the accessories and explained what every button does. More