Modern Mazda

I was looking for a new SUV and went to Modern Mazda. I worked with Natalie Asarisi, who is a truly patient salesperson. I did two test drives to check the CX-5 and CX-50, deciding to go with the CX-5 I worked with Natalie Asarisi, who is a truly patient salesperson. I did two test drives to check the CX-5 and CX-50, deciding to go with the CX-5 for personal preference. Natalie is very calm and great to work with, she is just trying to make sure you get the vehicle you want, you will feel like you are buying a vehicle with a friend. Also, the rest of the process went smoothly in financing / car delivery, nobody is trying to force you to buy anything you don't want, which is a big deal when car shopping. I was able to trade in my existing Mazda 3 and the team helped me with all of the paperwork and I got a great trade-in value. I have found my forever dealership for getting Mazda in the future. More

Zack Fox was great at helping me find a car and negotiating the price was stress free experience. He is very knowledgeable! Great dealership! negotiating the price was stress free experience. He is very knowledgeable! Great dealership! More

Sal was very helpful and informative! He provided great information and insight on each vehicle. He provided great information and insight on each vehicle. More

They made the process easy. I understood all aspects of my lease and my new car's technology. The team communicated well and everything went smoothly. I recommend Modern Mazd I understood all aspects of my lease and my new car's technology. The team communicated well and everything went smoothly. I recommend Modern Mazda, it's worth a trip from anywhere in New England. True professional's Justin, Nick and Edward. Thanks for a great deal. More

I recently worked with Stephen Duffy at Modern Mazda to purchase a new 2025 CX-5 after a total loss of my 2021 Mazda. Stephen was outstanding at helping me from start to finish during the process, even whi purchase a new 2025 CX-5 after a total loss of my 2021 Mazda. Stephen was outstanding at helping me from start to finish during the process, even while still in the middle of working on my insurance claim. I felt confident in my purchase, with the dealership and in knowing I was driving away with the exact car I wanted. Highly recommended Steve and Modern Mazda to anyone looking to purchase a new car in the future. More

I recently gave a 5 star review which I regret now. A car salesman is just like a politician. They will tell you what you want to hear to get the deal done then "spit" on you after. I bought a suppose A car salesman is just like a politician. They will tell you what you want to hear to get the deal done then "spit" on you after. I bought a supposedly Certified Preowned 2021 Mazda CX9 with only 42k miles on it. Also purchased a $2200 warranty of which I was told "covers virtually everything from bumper to bumper". One week after purchase a piece of trim came loose over the liftgate window. I notified the dealer and was told by the manager " we're not fixing it. Call the parts department if you want it replaced". I then emailed the Ed Shaker to clarify this. He said he would look into it over the weekend and get back to me. Two weeks later he still hadn't responded until I emailed him again. I got some xx excuse about him not reminding himself to get back to me! So far, great service after the sale, right! By this time another piece of trim fell off the front right lower bumper and ANOTHER large molding fell off the right back wheelhouse. I knew by this time they were not going to rectify anything so I went to my friends autobody shop. He said that most of the clips that were supposed to hold the trim were broken and it looks like the trim was just pushed on as a temporary fix. This is what they are selling as Certified Preowned Vehicles? I'm actually relieved that they didn't offer to fix anything. I'm sure it would have been half-assed. My final decision to purchase another vehicle was between the Mazda and a Subaru. I should have gone with the Subaru. Buyers remorse is very real and I'm hoping to get rid of this car soon. I definitely wont be going back to this dealership!!! More

I recently gave a 5 star review which I regret now. A car salesman is just like a politician. They will tell you what you want to hear to get the deal done then "spit" on you after. I bought a suppose A car salesman is just like a politician. They will tell you what you want to hear to get the deal done then "spit" on you after. I bought a supposedly Certified Preowned 2021 Mazda CX9 with only 42k miles on it. Also purchased a $2200 warranty of which I was told "covers virtually everything from bumper to bumper". One week after purchase a piece of trim came loose over the liftgate window. I notified the dealer and was told by the manager " we're not fixing it. Call the parts department if you want it replaced". I then emailed the Ed Shaker to clarify this. He said he would look into it over the weekend and get back to me. Two weeks later he still hadn't responded until I emailed him again. I got some xx excuse about him not reminding himself to get back to me! So far, great service after the sale, right! By this time another piece of trim fell off the front right lower bumper and ANOTHER large molding fell off the right back wheelhouse. I knew by this time they were not going to rectify anything so I went to my friends autobody shop. He said that most of the clips that were supposed to hold the trim were broken and it looks like the trim was just pushed on as a temporary fix. This is what they are selling as Certified Preowned Vehicles? I'm actually relieved that they didn't offer to fix anything. I'm sure it would have been half-assed. My final decision to purchase another vehicle was between the Mazda and a Subaru. I should have gone with the Subaru. Buyers remorse is very real and I'm hoping to get rid of this car soon. I definitely wont be going back to this dealership!!! More

Modern Mazda and their Sales Product Specialist Natalie Asarisi are outstanding professionals and well versed in customer service and product knowledge. We all know the car buying experience can be like g Asarisi are outstanding professionals and well versed in customer service and product knowledge. We all know the car buying experience can be like going to the dentist, but with this team of professionals, they made the whole experience FUN! It was as fun as driving a Mazda. I will buy all my future cars from Natalie and Modern they are the best in CT!! More

Justin V was great and helped get us a great deal, I’m really enjoying my new car. really enjoying my new car. More

Working with Steve Duffy has been an absolute pleasure while shopping for our new Mazda. Very knowledgeable and professional! while shopping for our new Mazda. Very knowledgeable and professional! More